Jose Cruz | Page 5

Lake Chevrolet responded

Thank you for your feedback! We're pleased to hear you had a positive experience with our team at Lake Chevrolet. Our staff takes pride in providing excellent service, and it's great to know that it made a difference for you. We look forward to seeing you again soon. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Lake Chevrolet and that our service exceeded your expectations. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for taking the time to share your feedback. We’re glad to hear our service personnel were friendly, but we’re very sorry that your experience fell short in other areas. We realize we need to communicate more clearly what is recommended as preventative maintenance versus what is more urgent, and it sounds like we missed the mark during your visit. We also understand your frustration with wait times and overpromising on availability, this is something we are actively working to improve. Your feedback is important, and we’ll use it to ensure our team provides more accurate information and a smoother service experience in the future. Thank you for bringing this to our attention.

Lake Chevrolet responded

Thank you for your great review! It's wonderful to hear that you found Lake Chevrolet to be professional and informative throughout your vehicle purchase. We strive to keep our customers well-informed at every step. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel you are treated fairly at Lake Chevrolet. We appreciate your kind words about our team, and we look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for sharing your experience, Bonnie. We understand that timely service and updates are important to our customers. At Lake Chevrolet, we want every customer to feel informed throughout their service visit, and your feedback helps us review how we communicate during longer service appointments. Feel free to connect with us directly if you’d like to go over this further. Your insights are valuable as we strive to enhance our service. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Lake Chevrolet and appreciated our service, staff, and cleanliness. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

¡Gracias por tu excelente reseña, Norma! Nos alegra saber que José te brindó un servicio rápido y amable en Lake Chevrolet. Agradecemos que compartas tu experiencia y esperamos verte pronto. ¡Gracias por elegirnos! Atentamente, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were able to get your car in right away and that our team provided you with great service. It's fantastic to have you as a loyal customer since 2002. We truly appreciate your support and look forward to serving you again at Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback! We appreciate you choosing Lake Chevrolet and making the journey to see us. It’s great to hear that you found our team easy and pleasant to work with. We look forward to serving you again in the future. Sincerely, The Team at Lake Chevrolet