"Jose was absolutely wonderful to deal with. "
The dealership has enough stock in which I could choose my next vehicle to lease. Jose was extremely polite and went above and beyond to make my experience a success. When it's time to lease my next vehicle, I will definitely want to utilize the services of Jose. He's a asset to your dealership.
"Best car buying experience! "
This was my first time purchasing a car, I had no idea what to expect but Jose made it very easy, answered all my questions, and even gave my a ride to the dealership. I was approved for my new 2017 Civic Ex, and it was in stock the same day, I love this car! I will definitely be coming back and referring my friends and family to VIP and Jose.
I purchased my 2014 Honda Civic Lx and absolutely love it! the staff there was very helpful and very friendly. It was absolutely amazing! I would recommend this place to everyone !
"Great customer service!"
Jose and the team he worked with were fantastic! I wasn't able to get the car I wanted, but left with one I love! Jose was not only a huge help in getting me in to a new car the same day, but he was knowledgable about stock, super patient with answering all of my questions, and most importantly, genuinely friendly and pleasant to work with with. Both he and Elaine in financing were a god-send and in going above and beyond on my behalf really made me feel like I was more than walking dollar signs. Jose even helped me connect my phone through the bluetooth feature and followed up with me after I left to be sure I was happy. Samera in reception was also very helpful and made me feel like we were best friends. Will definitely be going back when it's time for an upgrade!
Other Employees Tagged:
"Customer service and my salemen"
The last time I bought a Honda was in the 80,Sao we decided to go back to them! The customer service and help I received from JOSE AT VIp was outstanding! CUstomer SErvice is huge in today's world ! AND YOU OFTEN DO NOT RECIEVE IT! I I DO NOT remember everyone's name but everyone I dealt with was outstanding! I give JOse 10 stars and would recommend him to all my family and friends! Thank you for your service.
"Purchase a Honda CRV Touring"
I walked into the dealership and saw Jose Hernandez with a smile on his face. I told him that I wanted the CRV and he showed me several options. He was very knowledgable about the different models and did not push me to any specific one. Once I decided I wanted the Touring, we went for a test drive and that was it. Jose gave me the specific details about many of the aspects of the car, as well as the highlights. In no time, I was signing my name on the dotted line because of Jose.
Tonight I picked up my car and he took the time to show me more of the interior functions. All of the additons I wanted on the car were done and everything went smoothly. I cant stress enough about Jose's kindness, patience and knowledge of the car. Thank you Jose!!!!
I will be telling everyone about my wonderful experience with VIP Honda and Jose. I hope his manager and the dealership knows how fantatic he is.
"Good Customer Service"
Just bought a Used 2013 Pilot last month and Jose Fernandez helped me with the purchase and all the paperwork. He provided an excellent customer service!
Due to NJ DMV limitations, the VIP Honda could not provide me with temporary license plates that last more than 20 days and for State of Virginia, where I live - this is not enough time to receive and process the registration and send the new plates. So, I have to ask Jose for more help and he reached KELLY KHATIB.
I was impressed by her Exceptional Customer Service!!! She took a complete ownership of my problem and contacted me back to follow up and see if it has been resolved!
Never thought after buying so many cars I would have such a great experience . Usually the sales person is a jerk or just hungry for your money . Jose seems compassionate and more interested in helping more than anything else . I picked my car ( which I love ) he test drove me showed me everything possible on the car , after that we sat down worked numbers he worked with my budget and I was approved and sent to Finance and maybe couple mins later was done signing paper work and I had my car ready to go . Like I said amazing experience and definitely coming back when my lease is over :)
"Great job all around."
- Neil W
Special thanks to Jose and the staff at VIP. Everything was informative, friendly, and especially fast. I am very happy with my purchase and would definitely recommend you to anybody else. Thanks again.
"Great buying experience....couldn't have gone any better"
- Hernandez Family
Huge thank you to Jose and the staff at VIP Honda. They truly went above and beyond to accommodate me and my family and our hectic schedule. Jose made sure I was out before the time I needed to be and everything was 100% ready for me when I showed up to pick up my new Odyssey. From Jose to Vanco to Alex as well as Gilbert, everyone went above and beyond to assist in making my experience as smooth and pain free as possible. I would definitely recommend Jose to all my friends and family!!! Keep up the great work guys and thank you again from ny entire family!!!