Jose Grullon
Service Manager
BMW Certified Pre-Owned Medford, A Herb Chambers Company
60 Mystic Ave
Medford, MA 02155
40 Reviews
Write a Review40 Reviews of Jose Grullon
April 05, 2024
It definitely was a good choice on working with this dealership and the workers there are definitely good at what they do dealership and the workers there are definitely good at what they do More
Other Employees Tagged: William Callandrillo, Amer Owies, Amiel Callender, Mychael Deafonseca, James Aiello, Rami Aboutayoun, Zain Saleem, Alexander Zook, Laurevens Desrosiers
March 30, 2024
Communicative and professional. Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled tim Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled timeframe. More
Other Employees Tagged: Amiel Callender, Laurevens Desrosiers
February 22, 2024
This is a wonderful dealership. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. More
Other Employees Tagged: Amiel Callender, Laurevens Desrosiers
February 01, 2024
Great Service. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. More
Other Employees Tagged: Amiel Callender, James Aiello, Laurevens Desrosiers
January 12, 2024
Can't speak highly enough, not only about the dealership but about the staff themselves. This whole experience changed my mind about purchasing a new car. Typically it's the last thing I look forward to. Th but about the staff themselves. This whole experience changed my mind about purchasing a new car. Typically it's the last thing I look forward to. There are so many options these days with vehicles that it can be very overwhelming in general. Not only did Nicholas and his staff go above and beyond, they made it easy and time efficient! We were able to take our time and not feel rushed yet didn't have to hang around a dealership for hours all weekend. We ended up walking out with a gorgeous vehicle that we absolutely adore at a great price and felt confident in our decision making due to the knowledge and professionalism of every employee we encountered. From the sales team to finance team to management team, you'll be working with a great crew who truly makes you feel like you are in the right hands. Couldn't be happier with our purchase and experience with Nicholas and his staff. We'll surely be life long customers of their's from this day on. I can honestly say that for once we were happy with every single aspect of this experience. It was a pleasure working each and employee there. More
Other Employees Tagged: Nicholas Apanian, Amer Owies, Amiel Callender, Rami Aboutayoun, Zain Saleem, Alexander Zook, Laurevens Desrosiers
December 30, 2023
I took my car for servicing and they are very professional and courteous!! Thank you professional and courteous!! Thank you More
Other Employees Tagged: Amiel Callender, Laurevens Desrosiers
December 07, 2023
Car serviced on time, free multi point inspection done and work needed with repairs estimate included. Courteous, knowledgeable, and friendly people to help me, a place that I recommend. and work needed with repairs estimate included. Courteous, knowledgeable, and friendly people to help me, a place that I recommend. More
Other Employees Tagged: Amiel Callender, Rami Aboutayoun, Laurevens Desrosiers
November 16, 2023
Always great service with friendly and knowledgeable staff. The service was fast and the advisor always kept me informed throughout the entire process. staff. The service was fast and the advisor always kept me informed throughout the entire process. More
Other Employees Tagged: Laurevens Desrosiers
October 05, 2023
Staff all very friendly and professional. Car was ready when promised and the work was done properly. Car was ready when promised and the work was done properly. More
Other Employees Tagged: Nicholas Apanian, Amiel Callender, Melissa Steffy, James Aiello, Rami Aboutayoun, Laurevens Desrosiers
September 28, 2023
Initially there were some misunderstanding between me the service advisor. But Jose took care of my concerns in a timely manner. Super professional and cordial towards customer. Will return for future servic service advisor. But Jose took care of my concerns in a timely manner. Super professional and cordial towards customer. Will return for future service needs. Thank you and appreciate your help. More
Other Employees Tagged: Amiel Callender, Melissa Steffy