Jose Gutierrez | Page 2
Parts & Service Manager
Rusnak Volvo Cars
2025 East Colorado Blvd
Pasadena, CA 91107
Dealership Experience
13 yrs, 5 mos
Industry Experience
38 yrs, 2 mos
Languages Spoken
English
Spanish
67 Reviews
Write a Review67 Reviews of Jose Gutierrez
March 12, 2021
Perfect in every way! You have a amazing customer-centric staff that really goes out of there way to make the Volvo Service experience a pleasant one. Thank you all!!! staff that really goes out of there way to make the Volvo Service experience a pleasant one. Thank you all!!! More
Other Employees Tagged: Na'eem Adams, Christopher Harrison , Anthony Marino
February 23, 2021
I brought our car in for a factory recall. The service was supposed to take 2 hours and was completed in about 1.30 min . Customer service was excellent like always with as little as possible touch point was supposed to take 2 hours and was completed in about 1.30 min . Customer service was excellent like always with as little as possible touch points. More
Other Employees Tagged: Na'eem Adams , Anthony Marino
February 04, 2021
Great sales team and corrected work was good. Thank you very much, I appreciate the effort your group took care of. Hope the brakes were checked. very much, I appreciate the effort your group took care of. Hope the brakes were checked. More
Other Employees Tagged: Na'eem Adams , Anthony Marino
January 28, 2021
Always top rate service. Polite and courteous staff. xx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx xxx xx xxx xxxx xxxx xxx xxx xxx xxx . Too manyy words required here. xx xxx More
Other Employees Tagged: Na'eem Adams , Anthony Marino
January 26, 2021
Naeem is always positive and pleasant, he can make a major car issue seem like a trip to Disneyland. This makes it less stressful for us, we love working with him and the rest of the Volvo service team! major car issue seem like a trip to Disneyland. This makes it less stressful for us, we love working with him and the rest of the Volvo service team! More
Other Employees Tagged: Na'eem Adams , Anthony Marino
January 24, 2021
Naeem(service writer) did an excellent job and Manuel the technician was awesome. They repaired my car is Steller time and I was back on the road in a few hours. Thanks guys. I will becoming back. the technician was awesome. They repaired my car is Steller time and I was back on the road in a few hours. Thanks guys. I will becoming back. More
Other Employees Tagged: Na'eem Adams , Anthony Marino, Jaime
January 23, 2021
Roman has helped me a couple times now, always 10/10. I appreciate his attention to detail and professionalism. This time was no exception. Repair and some extras were both completed same day, outstanding. appreciate his attention to detail and professionalism. This time was no exception. Repair and some extras were both completed same day, outstanding. Perfect communication via text. Having a loaner was the cherry on top. This rating is for Roman, but the entire rest of the service staff is fantastic and friendly, too...every time I come in. Thanks everybody! More
Other Employees Tagged: Na'eem Adams , Anthony Marino, Roman Garcia, Mark, George, George 2
January 22, 2021
Excellent work and good communication with the customer. Glad we went for a test drive to determine the root cause. Loved the loaner car. Thanks Glad we went for a test drive to determine the root cause. Loved the loaner car. Thanks More
Other Employees Tagged: Na'eem Adams , Anthony Marino, Roman Garcia
January 21, 2021
Came in for a new key and some parts. Was treated extremely well. Parts people are very knowledgeable and friendly. Sale staff was also great. extremely well. Parts people are very knowledgeable and friendly. Sale staff was also great. More
Other Employees Tagged: Na'eem Adams
January 18, 2021
I usually dread having to service my car, but my recent experience with getting my car serviced at Rusnak Volvo was very smooth and efficient. There was no wait to getting checked in and the car was actua experience with getting my car serviced at Rusnak Volvo was very smooth and efficient. There was no wait to getting checked in and the car was actually cleaned and ready to go as soon as I got there. Thank you Roman for the great service experience! More
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