Jose Gutierrez
Jose Gutierrez at Rusnak Volvo Cars
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Jose Gutierrez | Page 3

Parts & Service Manager

Rusnak Volvo Cars

2025 East Colorado Blvd
Pasadena, CA 91107

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not yet
rated
65 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

36 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

65 Reviews

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65 Reviews of Jose Gutierrez

January 02, 2021

Dealership Rating
Employee Rating

Anthony always takes very good care of my service needs. He is very helpful and smart in his advice. His objectivity and guidance in assessing the situation creates trust. More

by MWNICHOLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams , Anthony Marino, Did not work with anyone beyond service dept

Jan 03, 2021

Rusnak Volvo Cars responded

We'll be sure to thank Anthony for providing you with an excellent level of care and we look forward to having you back here at Rusnak Volvo Cars. Feel free to reach out again if we can do anything else for you at our Service Department.

December 30, 2020

Dealership Rating
Employee Rating

Stellar service everytime! The best around. Awesome. Always friendly and good. Superb. Top notch professionals. Don’t take your car anywhere else for service. Incredible More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams , Anthony Marino

Dec 31, 2020

Rusnak Volvo Cars responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 24, 2020

Dealership Rating
Employee Rating

I appreciated the valet service during the pandemic. We have a disabled adult child and during the pandemic it has been difficult for me to get out much. It was a huge help to have the car picked up and r More

by wkpylko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams , Anthony Marino

Dec 24, 2020

Rusnak Volvo Cars responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Rusnak Volvo Cars! We hope to be of service to you again!

December 24, 2020

Dealership Rating
Employee Rating

Service advisor was available and prepared at my appointment time. Very upbeat and friendly! Communication throughout the day was impeccable. Service and recall were completed along with front br More

by BETH D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams , Anthony Marino

Dec 25, 2020

Rusnak Volvo Cars responded

Hi Beth- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review! We're thrilled to hear Na'eem, Jose, and Anthony went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

December 18, 2020

Dealership Rating
Employee Rating

Great experience with minimal wait. Rusnak Volvo was ready for my car and was clearly focused on the customer experience and repairing the car. My car was returned fully serviced ahead of schedule. Nice More

by mamische
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Marino, Jeanette

Dec 18, 2020

Rusnak Volvo Cars responded

That's what we like to hear! Thank you for the kind review. We are delighted to know that you had a great experience with our Service Department. Please let us know if we can be of any further assistance.

December 18, 2020

Dealership Rating
Employee Rating

Great team! Na'eem is super professional and always puts the customer first. All staff that I have dealt with are first class and very friendly. More

by ROSS.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams , Anthony Marino

Dec 18, 2020

Rusnak Volvo Cars responded

Thank you so much for the kind review! We are delighted to know that you received friendly and helpful service with us. Please let us know if we can be of any further assistance!

December 16, 2020

Dealership Rating
Employee Rating

Great & honest service. Professional hands down. They explained to me every detail about the service and outcome. Very transparent. Thank you very much. Love it More

by SHANT_KRIKORIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Marino, Edmound Eyssakhanian

Dec 16, 2020

Rusnak Volvo Cars responded

Hi Shant, Thank you for your wonderful comments for our team. We hope to see you again at Rusnak Volvo Cars if there's any further services we can help with.

December 14, 2020

Dealership Rating
Employee Rating

They were very quick, professional, and friendly. They have a comfortable lounge to work while you wait for your car. They are doing a good job following COVID procedures. More

by alinagorgorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams , Anthony Marino

Dec 14, 2020

Rusnak Volvo Cars responded

Glad to hear that we got you back on the road quickly! Thanks for stopping at Rusnak Volvo Cars!

December 05, 2020

Dealership Rating
Employee Rating

This dealership has very nice staffs and gives very professional services, and I bought my XC90 and had my car being take care of here. I will suggest this place to my friends. More

by XUEZ2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams , Anthony Marino, Roman Gacia

Dec 05, 2020

Rusnak Volvo Cars responded

Thank you so much for the positive review. We appreciate your business so much. See you next time for any future services for your Volvo XC90!

November 04, 2020

Dealership Rating
Employee Rating

I’ve been going to this particular Volvo dealership for couple of years. I have had a reasonably good experience. The staff are friendly and customer oriented. More

by SONIA_ZEROOGIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Na'eem Adams

Nov 04, 2020

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. We value your business and we are always here to help!

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