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Jose Gutierrez

Overview Reviews (238) Inventory (252)

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Jose Gutierrez

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Jose Gutierrez | Page 3

Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Born and raised in Chicago "Wrigleyville"..Loved cars since I was 5 years old. I take pride in my job and believe every client is special.

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5.0

238 Reviews

Born and raised in Chicago "Wrigleyville"..Loved cars since I was 5 years old. I take pride in my job and believe every client is special.

Overview Reviews (238) Inventory (252)

Dealership Experience

4 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

Budgeting and Real Estate Development

5.0

238 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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238 Reviews of Jose Gutierrez

April 03, 2024

Dealership Rating

Employee Rating

Excellent service from Elliot and Arlington Heights Ford. Our 2nd vehicle purchased here and there’s a reason why we keep coming back. Our 2nd vehicle purchased here and there’s a reason why we keep coming back. More

by hernande04

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Elliott Reichel, Dan Szwec

Helpful 0

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Apr 08, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! The Arlington Heights Ford Team

March 27, 2024

Dealership Rating

Employee Rating

Lonnie was wonderful to work with. He has grest customer service and to the point. He has grest customer service and to the point. More

by schultz_jax

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Joe Baez, Elliott Reichel, Israel Gonzalez, Joe Anzelone, Brian Powell, Dan Szwec

Helpful 0

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Apr 01, 2024 -

Arlington Heights Ford responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Arlington Heights Ford Team

March 26, 2024

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Employee Rating

Rich Jacobsen has sold are family 10 vechiles and goes out of his way to find this one for me thank you out of his way to find this one for me thank you More

by andree.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rich Jacobsen, Joe Baez, Israel Gonzalez, Teddy Dziedzic, Jeremy Rosa

Helpful 0

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Mar 29, 2024 -

Arlington Heights Ford responded

Thank you so much for the nice review, Andree! We really appreciate this feedback and we'll be certain to share your compliments with Rich. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Ford Team

March 25, 2024

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Employee Rating

Lonnie Catanese was great. I ordered a vehicle ahead of time and he helped make the process smooth. I was prepared for the “standard” dealership experience but got top notch se I ordered a vehicle ahead of time and he helped make the process smooth. I was prepared for the “standard” dealership experience but got top notch service. More

by ajadams0321

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Teddy Dziedzic, Joe Anzelone

Helpful 0

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Mar 28, 2024 -

Arlington Heights Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Arlington Heights Ford Team

March 23, 2024

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Employee Rating

Marco and Jose were very friendly and helped us get the car we really wanted. car we really wanted. More

by Brittanylynn622

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Marco Gibson

Helpful 0

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Mar 26, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review, Brittany. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you wanted. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

March 23, 2024

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Employee Rating

Rich did a nice job getting me the car I wanted thank you rich very much rich very much More

by Luisangelt29

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rich Jacobsen, Joe Baez, Israel Gonzalez, Jeremy Rosa

Helpful 0

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Mar 26, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this review. We are delighted to hear that we could help set you up with the perfect car you wanted. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Arlington Heights Ford Team

March 14, 2024

Dealership Rating

Employee Rating

Colton was knowledgeable and was able to help me find the exact car I wanted. It was a pleasure to work with him. exact car I wanted. It was a pleasure to work with him. More

by johannafsmith

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez, Colton Hannemann

Helpful 0

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Mar 19, 2024 -

Arlington Heights Ford responded

Thank you so much for the nice review, Johanna! We really appreciate this feedback and we'll be certain to share your compliments with Colton. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Ford Team

March 14, 2024

Dealership Rating

Employee Rating

Rich helped me find a truck my color and options a lariot crew cab thankyou crew cab thankyou More

by Kboutandabout

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rich Jacobsen, Joe Baez, Israel Gonzalez, Jeremy Rosa

Helpful 0

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Mar 19, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

March 07, 2024

Dealership Rating

Employee Rating

Rich helped me get a 2024 ford explorer xx model I love it thanks to Rich Jacobsen it thanks to Rich Jacobsen More

by Dcpdm

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rich Jacobsen, Joe Baez, Jeremy Rosa

Helpful 0

Report | Print

Mar 12, 2024 -

Arlington Heights Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Ford. Please feel free to contact us if you have any questions on your new 2024 Ford Explorer. Sincerely, The Arlington Heights Ford Team

March 02, 2024

Dealership Rating

Employee Rating

Rich jacobsen sold me my fifth car and we love the new edge thankyou rich and ah ford edge thankyou rich and ah ford More

by eagleboi

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rich Jacobsen, Joe Baez, Israel Gonzalez, Teddy Dziedzic, Jeremy Rosa

Helpful 0

Report | Print

Mar 06, 2024 -

Arlington Heights Ford responded

Thank you for providing this amazing feedback! Our team really appreciates your comments as well as your loyalty, and we hope that you will visit us again soon! Sincerely, The Arlington Heights Ford Team

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