Jose Jimenez | Page 19

Exelent job Toyota I like so much thanks again I comeback soon a desmoines Toyota comeback soon a desmoines Toyota More

by alex.japa22 Verified Customer Verified Customer

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Beautiful showroom,excellent service and great customer care, love your awesome location, keep up the good work, see ya soon care, love your awesome location, keep up the good work, see ya soon More

by Fred Miller Verified Customer Verified Customer

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The Toyota dealership mechanics and employees are the only car company that I would ever trust with my 2014 car. I’m 81 years old and that’s my only transportation and it’s always kept me Safe because th only car company that I would ever trust with my 2014 car. I’m 81 years old and that’s my only transportation and it’s always kept me Safe because the mechanics the staff there have always made sure my car was safe. Thank you all of you for being there. I hope you have a wonderful Thanksgiving and an absolutely amazing Christmas. God bless all of you. More

by ANDIE.BLACK Verified Customer Verified Customer

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I am always pleased with the service I get at Toyota and can depend on an honest assessment of what is needed to keep my Toyota in good mechanical condition can depend on an honest assessment of what is needed to keep my Toyota in good mechanical condition More

by DORENEMR54 Verified Customer Verified Customer

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Efficient job on my first maintenance on my Land Cruiser 2024 FE. Got me in early and it was quick to get done and well explain. 2024 FE. Got me in early and it was quick to get done and well explain. More

by rhay7374 Verified Customer Verified Customer

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Told the service writer I had concerns regarding my vehicle that I wanted looked at. My brakes are squeaking and there is a rattle in my back hatch and the trim is loose. The service writer immediate vehicle that I wanted looked at. My brakes are squeaking and there is a rattle in my back hatch and the trim is loose. The service writer immediately gave me a blow off response regarding the breaks. Watched the inspection video, which neither concern showed being looked at. Service write came to tell me my vehicle was done and said nothing about the concerns I mentioned. I pushed regarding them and was told they didn't find anything during the inspection. Having watched the video I pushed back again. I was told they could take a look at it. Less than 5 minutes later he was back. When I asked what was found I was told that they couldn't spend anymore time on it that day and I was going to need to schedule another appt. Went with the Service Writer and another gentleman looked at it and said the trim was looser on that side but replacing it wouldn't necessarily fix the issue and the rattle is a separate issue even though it is coming from inside the trim. Basically was told warranty might not cover it. The vehicle is 7 months old with 10,000 miles and in perfect shape!!! That is ridiculous. Finally scheduled another appt. That Service Writer was great and agreed the two probably are related. Looked at my paperwork when I got home and found none of my concerns were even on it for a tech to look at them. The Service Writer completely blow my concerns off. Very disappointed with the customer service I received. My husband is a mechanic, so I am not dumb about cars by any means. More

by HAROLDBBRYANT Verified Customer Verified Customer

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Very thorough. Wait time was acceptable. After the service of the care I liked the video. Wait time was acceptable. After the service of the care I liked the video. More

by DONALD.ELSE Verified Customer Verified Customer

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They did a Good Job my car works great now thank you so much guys much guys More

by LIZBAIRE23 Verified Customer Verified Customer

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Quick, fast friendly service everytime you service one of our vehicles. We will definitely refer friends to your business. Thank you. our vehicles. We will definitely refer friends to your business. Thank you. More

by bobbijo.moritz Verified Customer Verified Customer

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Kind & Welcoming! Everyone is authentic when I stop in for service. Top notch experience every time I visit. Everyone is authentic when I stop in for service. Top notch experience every time I visit. More

by redannie1111 Verified Customer Verified Customer

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