Jose Martell | Page 3

buying my first BMW Bought my first BMW today. José was so incredibly helpful to me and my family throughout this process. Not only did he keep me updated on the car, but Bought my first BMW today. José was so incredibly helpful to me and my family throughout this process. Not only did he keep me updated on the car, but he also made sure that I understood everything that was happening, every step of the way. My happiness was his first priority, and I never felt confused or stressed. Everything was handled efficiently and I am so happy that José was there to help me. I highly recommend José!!!! More

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Great experience witg my M4 Purchase Jose and Maria were fantastic. From the minute I got there until I drove away in my M4. Jose is really fun and easy to work with. Highly recommend thi Jose and Maria were fantastic. From the minute I got there until I drove away in my M4. Jose is really fun and easy to work with. Highly recommend this dealership. More

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First BMW purchase experience We are very happy with our purchase and experiences at BMW of West Houston. Jose Martell is very personable and knowledgeable about the vehicles.  He We are very happy with our purchase and experiences at BMW of West Houston. Jose Martell is very personable and knowledgeable about the vehicles.  He spent a lot of time with us covering the details and made sure that all of our questions were answered.  At the end of day we felt like we’ve made the right choice of vehicle and also made a friend. We’ll definitely go back if or when we want another BMW. More

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Worth an extra drive for me I live on the north side of Houston but decided to take a drive out to BMW of West Houston because they had a new vehicle with exactly the features I I live on the north side of Houston but decided to take a drive out to BMW of West Houston because they had a new vehicle with exactly the features I wanted with a reduced price listed on their website. I'm glad I did. This dealership - and especially my salesman Jose - really went the extra mile! I wasn't sure that I would buy a new car that day but Jose put together a deal that worked perfectly for me. I had a little miscommunication with financing but Jose stepped in and resolved that promptly to my satisfaction. I love the car and had a very positive purchase experience. I will definitely be recommending this dealership to others and tell them to ask for Jose. More

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Easy and enjoyable car buying Jose and team were great and easy to work with. The vehicle was exactly what I was looking for and the trade-in process was painless. Jose and team were great and easy to work with. The vehicle was exactly what I was looking for and the trade-in process was painless. More

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Best experience ever. Hello, i wanted to thank BMW, and especially Maria and Jose that we’re just amazing. The service, help and attention they provided was beyond was I co Hello, i wanted to thank BMW, and especially Maria and Jose that we’re just amazing. The service, help and attention they provided was beyond was I could imagine. Their honesty and time was one of many reasons why I recommend this dealership. Thank you and I will definitely be back for my next purchases. Axel More

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quick and fair deal Really enjoyed my experience with Jose Martell. He was professional and his knowledge of the car was terrific. He helped to set up my phone after th Really enjoyed my experience with Jose Martell. He was professional and his knowledge of the car was terrific. He helped to set up my phone after the sale and has called to make sure that I don't have any questions about the car even after the sale. He also took the time to save something I left in my old car. More

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BMW OF KATY Been a while since I’ve bought a new car, JOSE MARTELL made it a fun and worry free car buying experience, THanks for BMW for having such a great emp Been a while since I’ve bought a new car, JOSE MARTELL made it a fun and worry free car buying experience, THanks for BMW for having such a great employee (Jose Martell) HAPPY HOLIDAYS More

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Awesome Client Service & Dealership Jose is the most amazing client advisor I’ve ever had to work with. He is very straight forward and has a wonderful personality...which helps when neg Jose is the most amazing client advisor I’ve ever had to work with. He is very straight forward and has a wonderful personality...which helps when negotiating. In all my years of purchasing vehicles, I sure wish Jose would have been there for each one. I had never been to this amazing new dealership but was very fortunate to arrive at a time when Jose was free and available. He answered all my questions and ensured if other assistance was needed for a response he went and brought the person to me. The negotiations went well and we soon arrived at a suitable price with minimal issues. The finance team was equally impressive. The transaction progressed smoothly and I was soon able to depart. Jay sure knows the way to ensure an efficient process. Returning the next day, I meet with Jaipaul who walked me through the vehicle features. His ability to make the features easily understood are exceptional. The dealership overall is easily a 10....but they have a jeweled star in Jose. He easily exceeds a 10. Thanks for making the purchase process go smoothly. More

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Amazing experience ! I am beyond happy with my experience at the BMW West Houston! Not only were they all very professional, but they were all very caring of me throughout I am beyond happy with my experience at the BMW West Houston! Not only were they all very professional, but they were all very caring of me throughout my process ! I cannot say more wonderful things ! This was my first purchase with BMW and I can honestly say from my experience, I WIlL BE BACK :) ! Jose, the sales associate, was not only extremely honest with what I could get within my means but also extremely patient and understanding. Alexis , in the financing department, was very meticulous in making sure I was comfortable and He was quick to answer all of my questions. Juan , the genius , was more than willing to go over any questions I had in regards to the gadgets within the vehicle ! All I can say is every single person took care of me every step along the way !! So a big thank you is well deserved !!! More

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