Jose Montanez | Page 2

I did appreciate the efficiency of the experience but when i brought my bike. Someone asked to help. And thry didn't tell me they scratched my car. So im not too happy about my leaving. Now the back of when i brought my bike. Someone asked to help. And thry didn't tell me they scratched my car. So im not too happy about my leaving. Now the back of my car has a giant chip and its not my fault. More

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Always very accommodating and friendly when I am there. Service dept is easy to work with also. Service dept is easy to work with also. More

by PAULA.AJOHNSON16Z10 Verified Customer Verified Customer

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This establishment appears to be a reliable option for vehicle maintenance services. I anticipate utilizing their services again in the future. vehicle maintenance services. I anticipate utilizing their services again in the future. More

by Xyress Verified Customer Verified Customer

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Communication was terrible. I was told 3-5 days and I would get a call. I called on day 8 for an update. You guys reached out to me about buying my car, what an embarrassment on I was told 3-5 days and I would get a call. I called on day 8 for an update. You guys reached out to me about buying my car, what an embarrassment on your end with any kind of follow through or follow up. I have the messages from you guys to prove it. More

by KIADRIVER1326 Verified Customer Verified Customer

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Correction -don’t know who is Justin Mize. Jose Montanez was our svc advisor. Jose was awesome. Jose Montanez was our svc advisor. Jose was awesome. More

by JOECON1994 Verified Customer Verified Customer

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Never informed me I would lose my illumination ring around my ignition when they performed the required recall on ignition. around my ignition when they performed the required recall on ignition. More

by TYLORCLUKA Verified Customer Verified Customer

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Staff has always been pretty friendly. Every rep I have spoken with has shown a great level of professionalism. Every rep I have spoken with has shown a great level of professionalism. More

by MANEL17 Verified Customer Verified Customer

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Findlay Kiatakes very good care of my vehicle. They always take care to keep up with the recommended service items to perform the best. They always take care to keep up with the recommended service items to perform the best. More

by JC Verified Customer Verified Customer

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After years of hit-or-miss service experiences in Vegas, I came in pretty skeptical. Brought my EV6 GT into Findlay Kia for a wheel stud repair and had real anxiety about how it’d be handled. Jose (service I came in pretty skeptical. Brought my EV6 GT into Findlay Kia for a wheel stud repair and had real anxiety about how it’d be handled. Jose (service advisor) was outstanding—great communication, kept me updated in real time, and genuinely cared. I also had the chance to meet Alex, the tech, who was just as professional and detail-oriented. It took an extra day and a bit more than expected, but the level of care and transparency was exactly what I’d expect from a high-end brand. Five stars—these folks get it. More

by Mylesofsmyles Verified Customer Verified Customer

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Great team at the West Sahara location. Went in for an oil change. Jose informed me about discount for services. They check everything from brakes to wipers. Love this place Went in for an oil change. Jose informed me about discount for services. They check everything from brakes to wipers. Love this place More

by CASCHOOF Verified Customer Verified Customer

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