Jose Perez | Page 11

Jose and Mohawk Honda went above and beyond for us. Jose was incredible in helping me find exactly what I wanted and needed in a vehicle. Although there was a misunderstanding re the car’s Bluetooth capabil was incredible in helping me find exactly what I wanted and needed in a vehicle. Although there was a misunderstanding re the car’s Bluetooth capabilities, Jose had the issue promptly fixed, with no hiccups in the process. I highly recommend Mohawk Honda and Jose, specifically. Excellent, excellent experience, and we WILL be coming back to work with Jose in the future. More

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Cam was great! His customer service was remarkable as was the rest of the employees. I would highly recommend anyone I know to purchase from Mohawk Honda. the rest of the employees. I would highly recommend anyone I know to purchase from Mohawk Honda. More

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my first time at Mohawk Honda and it was great, Luis helped me out a lot on picking out my first pick up truck from the test drive to the specs on on the vehicle you were straight Forward thank you. helped me out a lot on picking out my first pick up truck from the test drive to the specs on on the vehicle you were straight Forward thank you. More

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I am so happy with the service mohawk Honda I recommend to everyone Mohawk honda. I have a nice car and and excelente month payment... to everyone Mohawk honda. I have a nice car and and excelente month payment... More

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I had a very pleasant buying experience and found all of the staff to be knowledgable, professional, and helpful. I am impressed by the dealership's attention to detail and desire to make certain that custo the staff to be knowledgable, professional, and helpful. I am impressed by the dealership's attention to detail and desire to make certain that customers are satisified. More

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Mike Malone in Service is the person to see if you want the job done right. He will go above and beyond with his customer service, and knowledge. the job done right. He will go above and beyond with his customer service, and knowledge. More

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Disorganized hot mess....I turned in a leased vehicle Disorganized hot mess.... I turned in a leased vehicle and purchased a used honda pilot from them. Turning in the lease, great. Purchasing the new Disorganized hot mess.... I turned in a leased vehicle and purchased a used honda pilot from them. Turning in the lease, great. Purchasing the new car, not so much. Jose and Jamison were both nice. We came to an agreement on the vehicle although, I feel they could have done a little more considering this is my 3rd honda from them. Next dealing was with Mike, awful. He was pushy and acted offended when I didn't want to purchase any of the over priced warranties he offered. Multiple times he changed the prices and kept saying "well it's only $35 more a month on your payment." I don't care what the payment amount will be, tell me what the total cost of the product is. He kept misquoting the terms of my loan and the warranty paperwork he sent over to me had the wrong purchase info. When i declined for the last time, he said well if something catastrophic happens, you're on your own then! Completely unprofessional and disorganized. When I arrived to pickup my new vehicle, it wasn't ready. We went out to look at it and I could tell it had not been cleaned. The front seats were spotty and the drivers seat had dust/fuzz in the cracks. I asked Jose if it had been cleaned and he said yes. We opened the back doors and there was dirty water on the seats and the headphones and wheel lock bag were laying on the seat and wet! The tray from the trunk was also missing. They told me that some times an outside detailing company helps them when they are busy and can't handle the vehicles they sell. Jose took it to their detail shop and had it cleaned. While we're waiting, Lindsey came to see us to apologize. She was very nice. I explained to her that the insurance for the car had also not been switched over. Jose said they had tried calling my old insurance company to set it up but failed to call me and ask for the new company ahead of time. Lindsey took care of the insurance for us. In the end, we spent about an hour and a half there, most of it waiting for things that should have been taken care of beforehand. The car should have been checked over, clean when I arrived, and I should have been called about the insurance. I was told it was Jose's day off and he came in, he never told me (explaination why insurance not handled). I was also told that they sold X number of cars over the weekend and X number the day before (explaination for being busy and car not clean). Neither of these explainations are my problem. They did not go out of their way to please me, this is just poor business practice. More

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Very happy with the purchase of my new Pilot. This is the third time in a row I have used Mohawk. Learned that they have a very reasonable priced program to remove dings and dents one gets in parking lo the third time in a row I have used Mohawk. Learned that they have a very reasonable priced program to remove dings and dents one gets in parking lots. They should market this service when they reach out with sales pitches to entice buyers back into the shop. Might generate additional sales More

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Great experience for a first time buyer. Jose and everyone at Mohawk Honda were very nice and informative. Really made my first time buying a car a pleasant one. Jose was very helpful answeri Jose and everyone at Mohawk Honda were very nice and informative. Really made my first time buying a car a pleasant one. Jose was very helpful answering any questions I had about the car definitely worth the trip. More

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Great team! The whole process of buying a car was practically stress free. Great team to work with- courteous and friendly. I would definitely recommend Mohawk Ho The whole process of buying a car was practically stress free. Great team to work with- courteous and friendly. I would definitely recommend Mohawk Honda! More

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