Jose Perez | Page 2

Prompt for the customer. On point with the service and on point with the staff. On point with the service and on point with the staff. More

by kappeeler31 Verified Customer Verified Customer

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I would love too acknowledge all staff at how amazing and polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that reall polite everyone is! Every time I come too this dealer I leave with a smile from cheek to cheek! I would love too highlight key individuals that really deserve the best forthcoming, Paula is extremely knowledgeable & helpful regarding everything and anything pertaining my vehicle & other vehicles of interest. She is tentative, kind, & very patient. She is one of kind & I am grateful too come across her path. We need more people like her!! Another key individual is Hugo M, an absolute sweetheart & always eager to help any & all ways possible! He has Very expansive knowledge of vehicles & all round dealership needs. Last but not least, Smiley!! He is efficient and has the fundamentals down to a T. Approachable, funny & always makes me feel welcomed! Thank you all for your help & I look forward too seeing you all soon! - Nathalie Hernandez (: More

by Nathalie Hernandez Verified Customer Verified Customer

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The worst experience ever. It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off becaus It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off because I had not heard anything from the dealer or service person to find out my vehicle wasn’t even looked at (mind you, this is my working vehicle). Not only they took almost 2 months to have ready but they probably have the worst customer service skills I’ve ever seeing. I got tired of calling day after day asking just to speak with some one and decided to drive 45 minutes to their location. The Director of the service department tells me not to worry that he will help me with this, to find out he will later do the same and not answer phone calls or return them. I’m a very patient person and I found it extremely unprofessional how this whole thing was handle, long story short DO NOT take your car this dealer to get fix unless you want to deal with the hassle. More

by RICARDO10 Verified Customer Verified Customer

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The dealer employees were very helpful and to the point. I definitely had a great experience. I definitely had a great experience. More

by ALEJANDROJFAEDO Verified Customer Verified Customer

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Enjoyable experience and the staff was amazing. Sales, business, finance, and the front desk all professional and welcoming. Sales, business, finance, and the front desk all professional and welcoming. More

by NEYRA32 Verified Customer Verified Customer

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There I no parking for guess and the wait time for an oil change is greater then two hr. Not sure why they call it express change is greater then two hr. Not sure why they call it express More

by VLADIMIR.SCUTT Verified Customer Verified Customer

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Kendall dodge was perfect good customer service ni ling wait service adviser was very helpful thanks again will recommend.... wait service adviser was very helpful thanks again will recommend.... More

by Yamahajoser1 Verified Customer Verified Customer

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Jose did a great job taking care of my vehicle and me only thing I can say continue providing and showing customer you care about customer satisfaction! only thing I can say continue providing and showing customer you care about customer satisfaction! More

by Tesla 369 Verified Customer Verified Customer

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Excellent very profession,Good service and very good job on time. I recommended to other friends on time. I recommended to other friends More

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All employee are very professional. the department of sale and service doing a very good work.Thank the department of sale and service doing a very good work.Thank More

by cynthia614 Verified Customer Verified Customer

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