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Jose Perez
Jose Perez at Biggers Mitsubishi

Jose Perez | Page 4

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
366 Reviews
4.8

366 Reviews

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366 Reviews of Jose Perez

November 20, 2025

Dealership Rating
Employee Rating

Great service always ! ! Friendly people..Jose is an amazing service advisor. He is very nice and polite to talk to. More

by admira0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive great service and that Jose provided such friendly and polite assistance. We truly appreciate you choosing Biggers Mitsubishi!

November 14, 2025

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Employee Rating

The service manager was rude and disrespectful to me the customer!! I will not go back to Biggers again! More

by PANTHIER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Giusto

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for sharing your feedback. We sincerely apologize for your experience with our service manager — this is not the level of service we strive to provide. We take your concerns very seriously and would like the opportunity to discuss this further and make it right. Please contact our management team at your earliest convenience.

November 12, 2025

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Employee Rating

Got us in really fast for an appointment and I did a drop off and I picked it up when they said it would be ready! More

by ANTHONYGMUELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad we could get you in quickly and complete your service on time. We truly appreciate you choosing Biggers Mitsubishi!

November 10, 2025

Dealership Rating
Employee Rating

Everyone is always very nice very pleasant. My car got worked on and as promised I was in and out within our hour and a half. Everything was done to my satisfaction. And I will be scheduling in More

by L2PERRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our team was pleasant and efficient, and that your service was completed to your satisfaction. We look forward to seeing you for your next oil change in a few months and truly appreciate you choosing Biggers Mitsubishi!

November 07, 2025

Dealership Rating
Employee Rating

Always have excellent service and trust your dealership personnel to answer my questions. Thanks alot. More

by 0RSCHWEIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive excellent service and trust our team to answer your questions. We truly appreciate your loyalty to Biggers Mitsubishi!

November 06, 2025

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Employee Rating

Very friendly and efficient service. Very knowledgeable staff. We appreciated the diagnosis of things we might consider having done. . More

by lkayedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Ali Nauraiz , Jeremy Brennan

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad our team provided friendly, efficient, and knowledgeable service, and that the recommendations were helpful. We truly appreciate you choosing Biggers Mitsubishi!

November 05, 2025

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Employee Rating

People are polite and knowledgeable and are willing to work with you regarding maintenance upkeep and purchases. More

by dediolaura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey, Michael Giusto, Rafal Sterkowiec

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear our team was polite, knowledgeable, and helpful with your maintenance and purchases. We truly appreciate you choosing Biggers Mitsubishi!

November 01, 2025

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Employee Rating

I Always receive decent service but 75-90 minutes is too long for an oil change. More

by DENISED21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your feedback. We’re glad to hear that you consistently receive good service, and we apologize that your oil change took longer than expected. We’ll review our processes to see how we can make service visits quicker and more efficient. We appreciate your patience and your continued trust in Biggers Mitsubishi.

October 29, 2025

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Employee Rating

Everyone is welcoming. Service dept is outstanding. Jim and Arnold were terrific. Our new purchase went smoothly, as always. I think this is our 8th or 9th car from Big More

by laura-bonat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan, Jim and Arnold from sales

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and wonderful feedback! We’re thrilled to hear that Jim, Arnold, and our team provided outstanding service and that your purchase went smoothly. We’ll be sure to pass along your well wishes to Keith — we know he’ll appreciate it. We truly value your continued trust in Biggers Mitsubishi over the years!

October 27, 2025

Dealership Rating
Employee Rating

It's been a "no pain" experience. We are extremely happy with the service. We do not go anywhere else for service. They are the best. We have purchased 5 various cars from Mitsubis More

by C.E.RIEKER101803
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan, Jeff, he waorks on are car too.

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Nov 29, 2025

Biggers Mitsubishi responded

Thank you for your loyalty and kind words! We’re thrilled to hear that every service experience has been smooth and enjoyable, and we truly appreciate your continued trust in Biggers Mitsubishi over the years. We look forward to serving you for many more vehicles to come!

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