Jose Perez
Jose Perez at Biggers Mitsubishi

Jose Perez | Page 3

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
366 Reviews
4.8

366 Reviews

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366 Reviews of Jose Perez

December 28, 2025

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Employee Rating

I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the More

by ChuckWalters64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Casey, Michael Giusto, Rafal Sterkowiec , Darien Ivery

Dec 29, 2025

Biggers Mitsubishi responded

Thank you so much for your loyalty to Mitsubishi and for trusting the Biggers Mitsubishi team over the years. We’re thrilled to hear that your experience upgrading to the Outlander was a great one. Darien and Jim will be so happy to know their knowledge, professionalism, and friendly approach made the process smooth and comfortable for you. We truly appreciate your kind words and your “11 out of 10” rating — that means a lot to us. We look forward to continuing to take great care of you and your vehicle for many years to come! Thank you again for being part of the Biggers Mitsubishi family.

December 24, 2025

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I was impressed when received a video of the nest found under my hood, very high tech. You made my experience amazing & worth coming back. The wait was not bad at all. Thanks guys! More

by STEVE282823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan

Dec 27, 2025

Biggers Mitsubishi responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with us was both impressive and memorable — and that the video of the nest under your hood stood out as a high-tech touch. Our goal is to keep you informed and confident in the care your vehicle receives, and it's great to know we delivered on that. A big shoutout to Michael Giusto, Jose Perez, and Jeremy Brennan for helping make your visit a positive one. We're glad the wait was comfortable and that you felt it was worth the trip — that means a lot to us! We look forward to welcoming you back anytime you need us. Thanks again for choosing Biggers Mitsubishi! Warm regards, The Biggers Mitsubishi Team

December 22, 2025

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The service was very good, they keep me informed what they doing to my car, service was fast, very friendly people. More

by GLENCABRE
Service Price Transparency
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Recommend Dealer
Yes
Dec 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star feedback! We’re pleased to hear that you received fast, friendly service and felt well-informed during your visit. We truly appreciate your trust in our team and look forward to helping you again in the future.

December 21, 2025

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Hello each time I've called or came by with my vehicle with a problem the service department has always gave me an appointment or seen me that same day. Never had a problem so far. Tha More

by Shirley Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan

Dec 29, 2025

Biggers Mitsubishi responded

Shirley - Thank you so much for the wonderful 5-star review! We’re glad to hear our service team has been able to take care of you quickly and get your vehicle in when you need it. Providing convenient, dependable service is very important to us, and we truly appreciate your trust and loyalty. We look forward to continuing to serve you — thank you for choosing Biggers Mitsubishi!

December 17, 2025

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Jose was awesome. Explained everything in detail and coordinated the repairs. Quick turnaround. Highly recommend. Trusted dealer. More

by ABHEDUINE
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2025

Biggers Mitsubishi responded

Thank you so much for the kind words and recommendation! We're thrilled to hear that Jose provided you with such a clear and efficient service experience. He takes great pride in walking customers through every step and ensuring everything runs smoothly — and we're glad that came through during your visit. We truly appreciate your trust in Biggers Mitsubishi. If you ever need anything in the future, whether it's routine maintenance or questions about your vehicle, we're always here to help. Thanks again for choosing us! — The Biggers Mitsubishi Service Team

December 12, 2025

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Good and fast service. Very good at communicating all information needed. Will continue to use for future services More

by BLuna
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Biggers Mitsubishi responded

Thank you for taking the time to share your experience with us! We're so glad to hear that you were pleased with the speed of service and the clear communication throughout your visit. Jose Perez and the team truly appreciate your kind words—it means a lot to know we’ve earned your trust for future service needs. We look forward to welcoming you back and continuing to provide the same level of care every time. Best regards, The Biggers Mitsubishi Team

November 30, 2025

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The service department is always helpful, friendly, and does a great job explaining what needs to be done and why. More

by JCHECCHIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan

Dec 01, 2025

Biggers Mitsubishi responded

Thank you so much for the 5-star review! We’re glad to hear our service team was helpful, friendly, and thorough in explaining everything. We appreciate your trust in Biggers Mitsubishi and look forward to assisting you again at your next visit!

November 30, 2025

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Employee Rating

Felt they were customer focused, and listened to my needs and concerns. Helpful friendly and respectful More

by mjenig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darien Ivery

Dec 01, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We're glad to hear you felt our team was customer-focused and attentive to your needs. Providing helpful, friendly, and respectful service is always our priority. We appreciate you choosing Biggers Mitsubishi and look forward to serving you again!

November 23, 2025

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Without an appointment, always willing to help and make one feel at the top of the list, even thought we all know we’re just next. I appreciated the service Ive revived over the years in 4 vehicles. More

by tevemith
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Ali Nauraiz , Jeremy Brennan

Nov 24, 2025

Biggers Mitsubishi responded

Hi tevemith, Thank you so much for your continued loyalty and for sharing such a thoughtful review! We’re honored to have earned your trust over the years across four vehicles — that truly means a lot to our entire team. We’re especially glad to know that even without an appointment, you’ve consistently felt valued and well taken care of. Making every customer feel like a priority is exactly the kind of experience we aim to deliver. Your recommendation is the highest compliment we can receive — thank you again for being part of the Biggers Mitsubishi family! Warm regards, The Biggers Mitsubishi Team

November 23, 2025

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Good service and nice staff they have. Been coming here for years and will be back More

by MICHAELLITRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Biggers Mitsubishi responded

Happy Thanksgiving

Nov 26, 2025

Biggers Mitsubishi responded

Thank you so much, Victor, for taking the time to share your experience with us! We're delighted to hear that our intake technician, mechanics, and front desk team provided you with professional and efficient service. At Biggers Mitsubishi, we’re committed to delivering a seamless and high-quality experience from the moment you arrive, and it's wonderful to know our team met that standard. We truly appreciate your kind words and look forward to serving you again in the future!

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