Jose Perez
Jose Perez at Biggers Mitsubishi

Jose Perez | Page 3

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
364 Reviews
4.8

364 Reviews

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364 Reviews of Jose Perez

December 22, 2025

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Employee Rating

The service was very good, they keep me informed what they doing to my car, service was fast, very friendly people. More

by GLENCABRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star feedback! We’re pleased to hear that you received fast, friendly service and felt well-informed during your visit. We truly appreciate your trust in our team and look forward to helping you again in the future.

December 21, 2025

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Employee Rating

Hello each time I've called or came by with my vehicle with a problem the service department has always gave me an appointment or seen me that same day. Never had a problem so far. Tha More

by Shirley Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan

Dec 29, 2025

Biggers Mitsubishi responded

Shirley - Thank you so much for the wonderful 5-star review! We’re glad to hear our service team has been able to take care of you quickly and get your vehicle in when you need it. Providing convenient, dependable service is very important to us, and we truly appreciate your trust and loyalty. We look forward to continuing to serve you — thank you for choosing Biggers Mitsubishi!

December 17, 2025

Dealership Rating
Employee Rating

Jose was awesome. Explained everything in detail and coordinated the repairs. Quick turnaround. Highly recommend. Trusted dealer. More

by ABHEDUINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Biggers Mitsubishi responded

Thank you so much for the kind words and recommendation! We're thrilled to hear that Jose provided you with such a clear and efficient service experience. He takes great pride in walking customers through every step and ensuring everything runs smoothly — and we're glad that came through during your visit. We truly appreciate your trust in Biggers Mitsubishi. If you ever need anything in the future, whether it's routine maintenance or questions about your vehicle, we're always here to help. Thanks again for choosing us! — The Biggers Mitsubishi Service Team

December 12, 2025

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Employee Rating

Good and fast service. Very good at communicating all information needed. Will continue to use for future services More

by BLuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Biggers Mitsubishi responded

Thank you for taking the time to share your experience with us! We're so glad to hear that you were pleased with the speed of service and the clear communication throughout your visit. Jose Perez and the team truly appreciate your kind words—it means a lot to know we’ve earned your trust for future service needs. We look forward to welcoming you back and continuing to provide the same level of care every time. Best regards, The Biggers Mitsubishi Team

November 30, 2025

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The service department is always helpful, friendly, and does a great job explaining what needs to be done and why. More

by JCHECCHIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto , Jeremy Brennan

Dec 01, 2025

Biggers Mitsubishi responded

Thank you so much for the 5-star review! We’re glad to hear our service team was helpful, friendly, and thorough in explaining everything. We appreciate your trust in Biggers Mitsubishi and look forward to assisting you again at your next visit!

November 30, 2025

Dealership Rating
Employee Rating

Felt they were customer focused, and listened to my needs and concerns. Helpful friendly and respectful More

by mjenig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darien Ivery

Dec 01, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We're glad to hear you felt our team was customer-focused and attentive to your needs. Providing helpful, friendly, and respectful service is always our priority. We appreciate you choosing Biggers Mitsubishi and look forward to serving you again!

November 23, 2025

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Without an appointment, always willing to help and make one feel at the top of the list, even thought we all know we’re just next. I appreciated the service Ive revived over the years in 4 vehicles. More

by tevemith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Ali Nauraiz , Jeremy Brennan

Nov 24, 2025

Biggers Mitsubishi responded

Hi tevemith, Thank you so much for your continued loyalty and for sharing such a thoughtful review! We’re honored to have earned your trust over the years across four vehicles — that truly means a lot to our entire team. We’re especially glad to know that even without an appointment, you’ve consistently felt valued and well taken care of. Making every customer feel like a priority is exactly the kind of experience we aim to deliver. Your recommendation is the highest compliment we can receive — thank you again for being part of the Biggers Mitsubishi family! Warm regards, The Biggers Mitsubishi Team

November 23, 2025

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Good service and nice staff they have. Been coming here for years and will be back More

by MICHAELLITRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Biggers Mitsubishi responded

Happy Thanksgiving

Nov 26, 2025

Biggers Mitsubishi responded

Thank you so much, Victor, for taking the time to share your experience with us! We're delighted to hear that our intake technician, mechanics, and front desk team provided you with professional and efficient service. At Biggers Mitsubishi, we’re committed to delivering a seamless and high-quality experience from the moment you arrive, and it's wonderful to know our team met that standard. We truly appreciate your kind words and look forward to serving you again in the future!

November 20, 2025

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Employee Rating

Great service always ! ! Friendly people..Jose is an amazing service advisor. He is very nice and polite to talk to. More

by admira0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive great service and that Jose provided such friendly and polite assistance. We truly appreciate you choosing Biggers Mitsubishi!

November 14, 2025

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Employee Rating

The service manager was rude and disrespectful to me the customer!! I will not go back to Biggers again! More

by PANTHIER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Giusto

Nov 29, 2025

Biggers Mitsubishi responded

Thank you for sharing your feedback. We sincerely apologize for your experience with our service manager — this is not the level of service we strive to provide. We take your concerns very seriously and would like the opportunity to discuss this further and make it right. Please contact our management team at your earliest convenience.

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