Jose Ramirez

The difference between this car buying experience and others in past years was huge. Every aspect of it was just easy, straightforward and professional. I first looked at the car I ended up buying, others in past years was huge. Every aspect of it was just easy, straightforward and professional. I first looked at the car I ended up buying, on Thurs, 10/30. I pre-submitted my info for credit check by phone on Friday. I then went in on Saturday, 11/1 to pick it up, writing a personal check in the pre-arranged transaction. The entire process took less than two hours. Lucas has been super responsive in the various times I have called or messaged him. Also a call out to Jose Ramirez, who pinch-hit for Lucas when I bought the car on Saturday. Seamless transition in helpfulness and cordialness. This included a tech briefing by Sean, the in-house "Technologist". What a nice touch and great perk to help get you on the road with that aspect already "dialed in". There were follow-up calls and emails from both Lucas and Jose after buying the car. Very nice. Writing this a week later, I went in today for a few minor things which needed attention on the car. I pre-arranged to meet Lucas and Nacho (Horacio) in the Service Dept. Again, the process was handled promptly, thoroughly and quickly. Net, net - there has been a consistent pattern here of great service and communication. I would highly recommend this dealer to anyone. More

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Found a used vehicle on their web site on a Tuesday, flew to San Diego on Thursday evening, anxious to ‘get on the road’ to drive home that night. They were extremely accommodating in expediting the entire p to San Diego on Thursday evening, anxious to ‘get on the road’ to drive home that night. They were extremely accommodating in expediting the entire process. What they said, they did, and extremely professionally. They are honest, transparent and kind. Doesn’t get any better than that. Giving Lucas, Jose and Lisa a big thumbs up!👍🏽 More

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Jose Ramirez made the entire experience very seamless and low pressure. He was very knowledgeable of the vehicles and really just acted as a trusted advisor through the process. I would happily recommend oth low pressure. He was very knowledgeable of the vehicles and really just acted as a trusted advisor through the process. I would happily recommend others to visit him and Audi San Diego. Joyce in the finance department was also very helpful and low pressure when explaining the additional add on items available to me. More

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I was interested and actively looking for an Audi A6 Prestige 55TFSi which I found online @ Audi San Diego. The 2021/12 edition was not yet on display however Jose supported me upfront with images and p Prestige 55TFSi which I found online @ Audi San Diego. The 2021/12 edition was not yet on display however Jose supported me upfront with images and provided all information needed which eventually convinced me to drive down south from San Clemente. Before we went for a test drive all my questions were answered in great detail by Jose, he left me enough time to familiarize myself with all the excellent gadgets of this great car before we took it for a 20min ride. The safety features along with all the extras convinced me to seal this deal the same day with the support of Joyce Jung. Thanks everyone More

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Top notch dealership. Everyone I dealt with was courteous, friendly, knowlegeable and helpful. Couldn't ask for much more. Everyone I dealt with was courteous, friendly, knowlegeable and helpful. Couldn't ask for much more. More

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Daniel and Jose were extraordinarily helpful through the entire process from selecting the right Q5 all the way to delivery. Absolute Professionals! Our family has waited for this car and Audi San Diego entire process from selecting the right Q5 all the way to delivery. Absolute Professionals! Our family has waited for this car and Audi San Diego made it a smooth, fast and stress free process. Thank you! More

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Best Audi experience Thanks I really like that Audi comes and picks up your car for a service and then deliver it back to your home with a no charge. I really like that Audi comes and picks up your car for a service and then deliver it back to your home with a no charge. More

by JPLAVALLEE Verified Customer Verified Customer

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Price ended up higher than we were told before we went in, vehicle needed tires and alignment within the first 1000 miles. The car pulled to the right on the test drive, and a one inch cut in the tire was in, vehicle needed tires and alignment within the first 1000 miles. The car pulled to the right on the test drive, and a one inch cut in the tire was noted but we were told the car just had an alignment and two new tires and the cut was superficial.. Turned out the alignment was out and the right front tire was ruined as a result More

by mrmrnix Verified Customer Verified Customer

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Great Experience A+++ I found the car I wanted on their website and reached out to a salesperson for more details. Jose Ramirez took care of everything I asked, and made th I found the car I wanted on their website and reached out to a salesperson for more details. Jose Ramirez took care of everything I asked, and made the deal incredibly easy and smooth to get done. He went above and beyond by taking detailed photos and videos of the car to ensure I saw every angle and detail of the car. This was extremely important since I was coming from out of town and hoping to purchase this car and drive it right back home asap. I've never spent less time in a dealership getting a really satisfying deal done, and everyone I dealt with was amazing, polite, and thoughtful. Joyce in Finance was also amazing, and made the process as painless as purchasing a car can be! Thanks for everything! More

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Disappointing experience while paying CASH for 2 A-3’s, in comparison of my leased Q8 in 10/2019 ... the Q8 was as smoothe as can be and everyone hustled to make the deal work. I found the energy about sen in comparison of my leased Q8 in 10/2019 ... the Q8 was as smoothe as can be and everyone hustled to make the deal work. I found the energy about sending 2 vehicles during these most uncertain economic times, I would have thought Audi SD would have been thrilled with an all cash deal but... not so much🤬 More

by SALLYRICCH4 Verified Customer Verified Customer

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