Jose Rocha Jr
Jose Rocha Jr at Manly Honda
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Jose Rocha Jr | Page 2

Service Advisor...

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.8
903 Reviews

I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!

Dealership Experience

7 yrs, 6 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

4.8

903 Reviews

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903 Reviews of Jose Rocha Jr

October 06, 2023

Dealership Rating
Employee Rating

Amy was quick, efficient, and proactive. She made sure that my requests were met and in a timely matter. More

by hatedmortals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Carpenter

Oct 06, 2023

Manly Honda responded

We are so glad that you had a positive experience and happy that you chose Manly Honda! We look forward to your next visit and unit then. Your Manly Honda Team.❤️

September 26, 2023

Dealership Rating
Employee Rating

I do regularly servicing at honda dealer i like peoples working there and satisfied with service s. More

by RABI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

Sep 26, 2023

Manly Honda responded

Thank you for sharing feedback and for being the best part of Manly Honda! We are so glad your service visit was an excellent one. We look forward to your next visit. Best, Your Manly Honda Team

September 24, 2023

Dealership Rating
Employee Rating

Happy with the service i have an appointment @ 10:30am i always drop the car early. Got a call from miss amy @ 10:30 my vehicle is finished and washed too. More

by VANBERT2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice, Amy Carpenter , Paul Remollino

Sep 25, 2023

Manly Honda responded

Glad to hear your service visit was a positive one, we value you and your feedback! Until next time Your Manly Honda Team

September 21, 2023

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I had some warranty work done on a used vehicle I purchased from Manly Honda. Jose Rocha made the whole experience easy and efficient. My car had to be sent out to another dealer for the repairs. Jos More

by deputydog2446
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Manly Honda responded

Hi deputydog2446, Thank you for choosing Manly Honda and for sharing feedback. It means a lot to us. Glad to hear the good news. Don't forget we can't do this without YOU! Until next time! Your Manly Honda Team

September 12, 2023

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Employee Rating

I purchased my car from Manly and ALWAYS had them service it. It was due for service and the roaters in the front were vibrating. When I picked up my car it seemed fine. The the next day I went to San Franci More

by JOANNE.RODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Remollino

Sep 12, 2023

Manly Honda responded

Hi JOANNE.RODGERS, Thank you for taking the call and sharing additional feedback - I will use your feedback to ensure a situation like this does not happen again. Thank you for being the best part of Manly Honda! Until next time. Best, Jose Rocha Customer Experience Manager 707.535.1163 or jrocha@manlyauto.com

September 09, 2023

Dealership Rating
Employee Rating

Thank you to Jose Rich’s who always goes beyond expectations in being helpful and reachable More

by shivasheep
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Manly Honda responded

shivasheep, Thank you for sharing feedback; it means a lot to us! We value you and your business and look forward to your next visit. Best, Your Manly Honda Team

September 07, 2023

Dealership Rating
Employee Rating

Manly Honda have the best customer service. Since 2020 I bought one used CRV and 2 New Honda CRV. The trade in and the purchase of new vehicle was very smooth transaction. All the emplees I dea More

by TBGMEHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby, Adolfo Salazar, Miguel Brito, Maria Vasquez , Edgar Medina, Jordan Rheude

Sep 08, 2023

Manly Honda responded

TBGMEHA, Thank you for sharing feedback. We value you and your business! We look forward to seeing you on your first service visit! Until next time and thank you for being the best part of Manly Honda! Your Manly Honda Service Team.

September 06, 2023

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Employee Rating

Front desk great. Honda contacted me to address my complaints & fixed the issues. Car was ready when promised. More

by LAURA.TAMAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucia Chavez Lopez

July 29, 2023

Dealership Rating
Employee Rating

in my opinion they have an excellent service and their employees are very friendly and responsible More

by yolanda.hernandez27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Manly Honda responded

Yolanda, gracias por tomarse el tiempo para compartir sus comentarios sobre su visita de servicio más reciente. ¡Significa mucho para nosotros saber que todo salió bien! ¡Esperamos volver a verle de nuevo! ¡Gracias por ser la mejor parte de Manly Honda! Su equipo de servicio Manly Honda.

July 22, 2023

Dealership Rating
Employee Rating

Service Manager of the entire service dept is whom I am referring to. Debated on recommending. Their service dept is inept. The technician left my door seals hanging. I was told I needed new ones, under wa More

by KSEANOR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Martinez

Aug 02, 2023

Manly Honda responded

Hi KSEANOR11, Hi Kimberly, Are the seals holding up? This is Jose Rocha, Service Drive Manager; I can be reached at 707.535.1163 or jrocha@manlyauto.com if you'd like to discuss what needs to be done to earn a five-star experience. We appreciate you and value your business. I'm in the office all this week, from 9 am till 6 pm. Warm regards, Your Manly Honda Service Team

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