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Jose Rocha Jr
961 Reviews
I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
13 yrs, 11 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
961 Reviews
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961 Reviews of Jose Rocha Jr
May 21, 2022
Parts for my repair not available for 6 weeks and Accord not drivable. Loaner made available. Very thankful for great service department staff. not drivable. Loaner made available. Very thankful for great service department staff. More
by NODUI@ATT.NET
Verified CustomerOther Employees Tagged: Denise Rice , Paul Remollino
May 10, 2022
Always pleasant, competent and timely as well as polite and friendly, usually finishing ahead of schedule and friendly, usually finishing ahead of schedule More
by PEGGUMS
Other Employees Tagged: Ted Krupinsky
May 10, 2022
When I dropped off my car and got a rental, I was told that they would aim to have it done by 2pm, but when that came and went, I drove to the dealership to find out how much longer it might be only to be that they would aim to have it done by 2pm, but when that came and went, I drove to the dealership to find out how much longer it might be only to be told that it had been ready. I was a little disappointed that I never got a message letting me know it was done so that I could have gotten home sooner than I did. More
by ANDREADUSEK
Other Employees Tagged: Denise Rice , Ron Timms
May 05, 2022
Very satisfied with the repair and most of all the honesty, professionalism and courteous from Lori to Jose. They could not do enough to assist me. Thank you. honesty, professionalism and courteous from Lori to Jose. They could not do enough to assist me. Thank you. More
by HLUMIBAO1
Other Employees Tagged: Lori Comini
May 04, 2022
Friendly, knowledgeable, prompt service. Knowledgeable staff. Explain work thoroughly and completely. Always a pleasure to do business with them. Knowledgeable staff. Explain work thoroughly and completely. Always a pleasure to do business with them. More
by priscillabale
Other Employees Tagged: Ted Krupinsky
May 02, 2022
I told them when I called that I think I needed to get brakes as was on their memo as for one of the reasons I made the appointment. They told me that I should have made an appointment before the I:00 I brakes as was on their memo as for one of the reasons I made the appointment. They told me that I should have made an appointment before the I:00 I made in order to get that done because they couldn't do it in time and I would have to leave the car I told them that we live in Mendocino. After a lengthy conversation they said they would give us a car. I said O.K. then they said they have no brakes on hand. I asked them why they didn't and they said they didn't do it that way. I repeated, when I made the appointment that I told them that your department said that I was most likely to need brakes the next time I came in. Well, they gave us a major service-$1,100 worth, still no brakes, they said come back when you can. Well, it is over a four hour round trip drive and plenty of gas, so we don't make that trip that often. I think we might do business closer to home as we need brakes. You would think that if a person asked for brakes they could tell you to come in earlier if the appointment 'took longer and have the brakes on hand to put them on if needed. I know you can return them. Not real happy, More
by jlbmoyer
Other Employees Tagged: Susan Geasland
April 28, 2022
Jose, the service manager, that day was very responsive to my concerns. He explained my maintenance coverages well. He was able to get me back in my vehicle within a reasonable time as I had chosen to wa to my concerns. He explained my maintenance coverages well. He was able to get me back in my vehicle within a reasonable time as I had chosen to wait. More
by MTAMM8844
April 22, 2022
It’s the best option to buy a new or used car and the agent’s will help to you in anything you needed I love Manly Honda of Santa Rosa California I also recommend to everyone to come. agent’s will help to you in anything you needed I love Manly Honda of Santa Rosa California I also recommend to everyone to come. More
by FRANCISCOTEPA19
Other Employees Tagged: Julie Costa , América Arciga Quiroz, Mike Baker, Bob Bradbury, Paul Davis, Susan Geasland, Donna Henderson, Lily Medina, Bill Robertson
April 19, 2022
Very happy with the job that was done on my Passport. The technician and the service advisor were very honest and explained everything to me with confident and knowledgeable on the repairs. Thank you The technician and the service advisor were very honest and explained everything to me with confident and knowledgeable on the repairs. Thank you More
by HLUMIBAO1
Other Employees Tagged: Lori Comini
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