Jose Rocha Jr | Page 39

Can not say enough about the amazing service from Jose and Denise. Jose explained where the oil leak was in my car. He explained and showed me on the computer the area that would be worked on. Jose walked and Denise. Jose explained where the oil leak was in my car. He explained and showed me on the computer the area that would be worked on. Jose walked me over and introduced me to Denise who assisted me with my rental. Team work defiantly shows in this dealership. I defiantly would recommend Manly Honda. More

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I took in my Honda HR-V for a recall notice, when I made the appointment the staff did not remind me of what documentation was needed to bring for the rental car while my car was in the shop and amount of g the appointment the staff did not remind me of what documentation was needed to bring for the rental car while my car was in the shop and amount of gas that was needed in order to work on the recall smoothly. Once arrived Jose Rocha took in my car and explained what work was going to be done and how long it was going to take, then Denise Rice was super helpful and patient since I didn't have all the information that was needed when I arrived, she patient and worked with me as we pulled up my insurance information for the rental car . Both staff were great with customer services. When I picked up my car at the end of the day Yuritzi explained what recall work was done and walked me through the report. More

by LEMUSYN Verified Customer Verified Customer

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I was greeted quickly, provided with reasonable expectations, and treated as if my experience mattered. My coupons were honored, and I feel good about the experience. I’m very pleased. Thank you! expectations, and treated as if my experience mattered. My coupons were honored, and I feel good about the experience. I’m very pleased. Thank you! More

by JCREPSAC Verified Customer Verified Customer

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We had a great experience with Jose Rocha and everyone else at Manly Honda. I received fantastic customer service. Overall best experience ever and was in and out fast. Outstanding service. else at Manly Honda. I received fantastic customer service. Overall best experience ever and was in and out fast. Outstanding service. More

by AARCE Verified Customer Verified Customer

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Manly Honda is the crown jewel of auto dealerships. I have always had an excellent experience; whether buying a vehicle or getting it serviced. Even when I was across the country, the Manly service depa have always had an excellent experience; whether buying a vehicle or getting it serviced. Even when I was across the country, the Manly service department was there for me. I do not even consider patronizing other dealerships and any future vehicles will be from Manly. I recently met Brian Manly in person and presented him with an original service manual for the original Honda on display in the lobby. His smile could be measured in megawatts! A special shout-out to mi amigo Jose Rocha Jr. He is the best, el mejor de todos. Any time I need anything, he is only a text message away. In all the years that I have been dealing with Manly Honda, it feels like family every time I go in. More

by flacco99 Verified Customer Verified Customer

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Excellent service experience. Far better than Hansel has ever offered. The staff was courteous and helpful, my service was done quickly and accurately. Will bring my vehicle in for service at this service c ever offered. The staff was courteous and helpful, my service was done quickly and accurately. Will bring my vehicle in for service at this service center again. More

by ZACHESPO54 Verified Customer Verified Customer

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Friendly yet very professional. Mike Helmke received my car and was widely knowledgeable about an issue and concern I had. He relayed that concern to the mechanic and the issue was addressed with importanc car and was widely knowledgeable about an issue and concern I had. He relayed that concern to the mechanic and the issue was addressed with importance. I appreciate this kind of service. More

by Elvis Maldonado Verified Customer Verified Customer

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Jose Rocha was our service rep recently. We had a wonderful experience all the way around. Jose listened to my description of a noise I was hearing and made sure it was figured out. He explained ever wonderful experience all the way around. Jose listened to my description of a noise I was hearing and made sure it was figured out. He explained everything and I got a kick out of his fun humor. He seems like someone that likes his job. It was an excellent experience. Thank you Jose! More

by Marjorie Verified Customer Verified Customer

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My car broke down the week of my sons graduation and American figured out a way to get me in, they gave me a loaner car for free and made the stressful situation become a non issue. Jose was great about American figured out a way to get me in, they gave me a loaner car for free and made the stressful situation become a non issue. Jose was great about keeping me updated and not rushing me to respond knowing my day was packed with graduation. More

by KMRAUH Verified Customer Verified Customer

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Bought the car 6 months ago and have had nothing but problems. I took my car to an independent mechanic he fixed my car for $250 and its running great. You were gonna charge me over $3000. You complete problems. I took my car to an independent mechanic he fixed my car for $250 and its running great. You were gonna charge me over $3000. You completely lied about what the problem was. I will never buy any vehicle there again. More

by MCCORMICKM46 Verified Customer Verified Customer

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