Jose Rocha Jr | Page 77

Recall Yes service was good and checked an oil leak I have at times when I get oil changes not a problem I was told. Thank Yes service was good and checked an oil leak I have at times when I get oil changes not a problem I was told. Thank More

by DGALFARO Verified Customer Verified Customer

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Very easy service experience Felt very welcome, and Jose clearly described the service plan.. I had coupons on my phone and he scrolled through them to see which would help me wi Felt very welcome, and Jose clearly described the service plan.. I had coupons on my phone and he scrolled through them to see which would help me with discounts on the needed 18,000 mile service. He took me out to the car and showed me how to calibrate my tire pressure. Other staff (parts) was very helpful in that I got way too much food from the taco truck which pulled away before i had a chance to get a "to-go" bag. Lovely woman at the car rental desk went into the back and brought me a zip lock bag for my left overs. I was dreading giving up the one sunny day for this service, but it wasn't at all painful. The garden will wait. More

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Great Services As usual I brought my car to the dealer and Mr. Jose Rocha was friendly and so professional to explain me all the details about my car service. Thank As usual I brought my car to the dealer and Mr. Jose Rocha was friendly and so professional to explain me all the details about my car service. Thank you so much to you Mr. Rocha and all your team. More

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Still Satisfied with Manly I have been taking my 2017 to Manly for all my service needs. Its people like Jose Rocha Jr that keep me from going else where.... I will always get m I have been taking my 2017 to Manly for all my service needs. Its people like Jose Rocha Jr that keep me from going else where.... I will always get my service at Manly thanks to Jose. His customer service is top notch. If I got questions he always helps me to better understand what Manly offers, even with just getting my vehicle serviced at Manly. He never tries to sell me something I don't need. He listens to my concerns and is always helpful. More

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CRV purchase I had my deal before I walked into Manly Honda. I worked with Beejan by phone and email. He quoted me a price that I was happy with. While in the deal I had my deal before I walked into Manly Honda. I worked with Beejan by phone and email. He quoted me a price that I was happy with. While in the dealership on May 13, Drew Moore helped me. He was courteous, polite and entertaining. More

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Beyond Excellent! Great listening, superb customer service We needed a complex preventive maintenance repair for our Honda Pilot at 120,000 and had gotten bids from other dealers for the same service. Jose Roc We needed a complex preventive maintenance repair for our Honda Pilot at 120,000 and had gotten bids from other dealers for the same service. Jose Rocha at Manley Honda took the time to listen to the history of repairs already received at a dealership in Seattle and was careful to include only those repairs not yet done from the partially completed 105K maintenance profile. We appreciated his willingness to let us challenge the standard list and identify that which was need and that which we did not need to be charged for. We also needed 4 new Michelin tires, and they gave us a very good deal that beat the discount tire stores we had done price checks with. We have recently moved to the area and NO QUESTION, Manly will be our home dealership choice. Thanks for the great customer service, timely completion of all needed work. We will be back! More

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Nice people, never on time Each time I have come for warranty service, I have made an appointment. Each time I wait up to an hour just to begin the process. The dealership being Each time I have come for warranty service, I have made an appointment. Each time I wait up to an hour just to begin the process. The dealership being 3 hours from my home this is not good. The service reps are nice and helpful, but their timing is awful. I will be looking closer to home. More

by SWEETCREEK Verified Customer Verified Customer

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Best experience I ever have Great customer service, friendly staff, super knowledgeable and very professional in what they do. Highly recommended to everyone and anyone who want Great customer service, friendly staff, super knowledgeable and very professional in what they do. Highly recommended to everyone and anyone who wants to buy a vehicle. I thoroughly enjoyed my experience. More

by Darend Verified Customer Verified Customer

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Third Honda Civic from Manly I actually came in for a recall on airbags for my last Civic, but as long as I was there I decided to look around. I like the car I purchased though i I actually came in for a recall on airbags for my last Civic, but as long as I was there I decided to look around. I like the car I purchased though it will take some time to get used to all the new electronic possibilities. During the test drive of the model I purchased and sitting in the car trying things out as he explained, Ben Steinberg was patient and helpful. However, to be honest the numerous new devices are all a bit too much information for one day. Ben and others were all excellent, and Ben even said to stop in again if I needed to have something explained. Thank You, J. Wayne Neel More

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Pleasant and efficient service from all individuals, especially Jose Rocha. I did have to wait 10 minutes past my appointed time to be waited on, but that was no big deal. . from all individuals, especially Jose Rocha. I did have to wait 10 minutes past my appointed time to be waited on, but that was no big deal. . More

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