Jose Rocha Jr | Page 95

Perfect service I visited that Honda dealer for minor things but was really surprised by friendliness and services. I definitely recommend to visit service department I visited that Honda dealer for minor things but was really surprised by friendliness and services. I definitely recommend to visit service department there . Thanks More

by VOVK VITALII Verified Customer Verified Customer

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Good service , excelent atencion and cuality service the persons is very friendly and i likes the shuttle is very convenient for no waiting in the deler. , excelent atencion and cuality service the persons is very friendly and i likes the shuttle is very convenient for no waiting in the deler. More

by ELIANA.1606 Verified Customer Verified Customer

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An awesome experience. Thank you Jose Rocha!!! With your superior service, timely information, positive attitude and excellent communication skills you have made me a fan o Thank you Jose Rocha!!! With your superior service, timely information, positive attitude and excellent communication skills you have made me a fan of you and the Manly Honda Service Department. While my experience with the Service Team Members has always been very good; you took it to another level. Thank you for letting me know about my possible transmission leak before my 60K warranty expired. I was able to get my car in at 59 + K miles and sure enough there were three areas that needed service. I was able to use a 2016 Honda CRV while my 2014 Honda CRV was being serviced. You kept me informed every step of the way. I was able to avoid a pretty costly repair and for that I have great appreciation. I will continue to drive from Petaluma to Santa Rosa to have my car kept in great condition. Kudos to you and the Service Team. Katie More

by OKATIEOCO Verified Customer Verified Customer

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I love my Honda and I love Manly I've been going to Manly Honda for over a decade. I recently bought a new to me Honda Element- my second one. They've been taking great care of me for I've been going to Manly Honda for over a decade. I recently bought a new to me Honda Element- my second one. They've been taking great care of me for so long I could hardly think to go anywhere else. I always walk out of there with great service and a lower than average bill 😀 More

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Waste of time I brought my car here because while having an oil change done the mechanic saw what they believed might be a leak and suggested I check if the repair I brought my car here because while having an oil change done the mechanic saw what they believed might be a leak and suggested I check if the repair wouldn't be covered under my warranty. The service department was hard to get a hold of. I kept getting transferred around and when I finally went was able to make an appointment and bring my to car in i ended up waiting 15 minutes after the appointment time, I arrived 15 minutes early. Anyway after having my car since 8:45 am they still hadnt looked at it by 3pm whenever I called. By 5 I was told there is no leak but they did repair a tire that had a nail in it. My car wasn't ready for pick up until 12 the next day. my car came back with a few scratches I know weren't there before More

by 2014hondacivic Verified Customer Verified Customer

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Top Notch Customer Service I brought in my 2012 Honda Civic with the weatherstripping falling off the driver side door. Within a few minutes, Jose Rocha was able to show me how I brought in my 2012 Honda Civic with the weatherstripping falling off the driver side door. Within a few minutes, Jose Rocha was able to show me how to reattach the weatherstripping without charging me any exorbitant fees. I was very pleased with his customer service and friendliness. Will definitely be back here the next time I have issues with my Honda. More

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Above and Beyond :) Fixed my compressor, Set me up with a loaner,,staff were very nice there, Car runs great and they even washed and vacuumed it,,almost feels like a ne Fixed my compressor, Set me up with a loaner,,staff were very nice there, Car runs great and they even washed and vacuumed it,,almost feels like a new car. Jose and Carlos are absolute sweethearts. Getting your car fixed is never fun but these two guys seem to feel my pain and displayed enough empathy to make it an enjoyable experience. Thanks for such wonderful treatment. The woman who helped me with my loaner was also very nice,she was pregnant but I do not remember her name,,maybe I was having a sympathy pause..lol..anyway thanks again.. More

by Debra Verified Customer Verified Customer

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Great service! Every time I have been to Manly for service, the process has been efficient, quick and well done. we needed some parts and the repair was going to be Every time I have been to Manly for service, the process has been efficient, quick and well done. we needed some parts and the repair was going to be expensive, but Jose got our insurance to cover the repair, and took care of everything. More

by lesanya Verified Customer Verified Customer

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Spike's First Service Visit! It was time for Spike, my CRV, to have its first service visit. From the initial call to book an appointment to driving off the lot, everything was ea It was time for Spike, my CRV, to have its first service visit. From the initial call to book an appointment to driving off the lot, everything was easy and as promised. Jose, who oversaw Spike's service experience, was very personable and fun. Aspects of the completed service were explained clearly. After I asked about how to properly clean interior windows, Jose made sure that Spike's were cleaned beautifully for me. Thanks to Jose, the service crew, and Mike, it's clear sailing from here! More

by Cathyteacher Verified Customer Verified Customer

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great customer service Jose Rocha and Dave A. were very nice and welcoming. I felt like I was taken care of. Very personable too- Jose took a moment out of his day to walk o Jose Rocha and Dave A. were very nice and welcoming. I felt like I was taken care of. Very personable too- Jose took a moment out of his day to walk over and say hello. More

by ERINBYRN Verified Customer Verified Customer

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