Really bad , the take 10 days to fix the car and they for
10 days rental car,
10 days rental car,
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by tuttycr
Verified Customer
Verified Customer
Service Price Transparency
I had a appointment, arrived at 715am vehicle wasn't
finished until 1045. Oilchange and tire rotation. come on, other customers arrived and leftbeforeme.
finished until 1045. Oilchange and tire rotation. come on, other customers arrived and leftbeforeme.
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by SFARMER59
Verified Customer
Verified Customer
Service Price Transparency
From start to finish kept me in the loop all involved
were professional and understanding by far the most trustworthy dealership!
were professional and understanding by far the most trustworthy dealership!
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by alxsmith220
Verified Customer
Verified Customer
Service Price Transparency
Service completed as advised.
Updates were greaT! Service rep kept me updated. will return to CDJR of Leesburg.
Updates were greaT! Service rep kept me updated. will return to CDJR of Leesburg.
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by dvcaller
Verified Customer
Verified Customer
Service Price Transparency
I had a great experience.
The team at cdjr leesburg was very Quick and efficient.
The team at cdjr leesburg was very Quick and efficient.
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by nievesamaryillis
Verified Customer
Verified Customer
Service Price Transparency
The service department agents were extremely helpful,
knowledgeable and friendly. The work was done very professionally and in a timely manner. I am very pleased with the experience
.
knowledgeable and friendly. The work was done very professionally and in a timely manner. I am very pleased with the experience
.
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by danmartz4.dam
Verified Customer
Verified Customer
Service Price Transparency
Great service, everything was performed professionally
and I liked the video I received of my car being serviced.
and I liked the video I received of my car being serviced.
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by mgvolante1
Verified Customer
Verified Customer
Service Price Transparency
Ryan was very thorough and efficient.
Work was finished sd promised and Ryan chrcked every detail.
Work was finished sd promised and Ryan chrcked every detail.
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by ophorn
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ryan Swoll
Always fast friendly service, Jose is great.
.. need to bring back the chili sauce for the hotdogs
.. need to bring back the chili sauce for the hotdogs
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by jp34431
Verified Customer
Verified Customer
Service Price Transparency
There was just lack of communication between my service
person. I called several times on multiple days to find out status of my jeep, and I was never able to get in contact with him. I am a truck driver
person. I called several times on multiple days to find out status of my jeep, and I was never able to get in contact with him. I am a truck driver and its difficult for me to be on the phone and to be put on hold for over a half hour, its not acceptable. My vehicle was supposed to be fixed within a day or two, it took longer. I can understand, sometimes it can take longer, but was never offer a rental, until I asked. Lastly, when I was able to speak to him over the phone, he stated, that if I had checked my phone I would see that he text me to let me know my vehicle was ready. I did not receive any text. Very unprofessional statement.
I have nothing against this gentleman, but if he is that busy that he can't return phone calls, then maybe he needs help.
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by diazrob69
Verified Customer
Verified Customer