Jose Valdes | Page 6

Great service and Jose was able to still honor my old Bill Bryan Warranty I thought was lost. Bill Bryan Warranty I thought was lost. More

by inglesm62 Verified Customer Verified Customer

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Service techs are very good, however when I call about problems such as recalls, managers never call me back! problems such as recalls, managers never call me back! More

by cschafer665 Verified Customer Verified Customer

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I recently had my jeep serviced at CDJR-Leesburg, after obtaining misdiagnosis and wrongful task service from Wildwood Tires costing me unreasonable amount of money and time including extensive car rental obtaining misdiagnosis and wrongful task service from Wildwood Tires costing me unreasonable amount of money and time including extensive car rental fees. Jose Valdes took the time to listen to my concerns and thoroughly explain the necessary repairs, fixing the unnecessary error repairs Wildwood Tires had caused. He provided a detailed estimate upfront and kept me informed throughout the entire process. Jose Valdes along with the technicians handled my car with utmost care and precision, ensuring that every aspect of the service was carried out flawlessly. They efficiently diagnosed the problems and communicated with me every step of the way, ensuring that I understood what needed to be done and why. This level of transparency and communication gave me confidence that my car was in good hands. The entire process was streamlined, saving me precious time and providing peace of mind. I was impressed by the attention to detail and dedication demonstrated by the service team. In conclusion, my recent car service experience was nothing short of remarkable. The service provider proved their professionalism and dedication to delivering top-notch service. They set an excellent example for the industry and have earned my trust and highest recommendation. I will definitely be returning for any future car service needs and encourage others to do the same. More

by Emz D. Verified Customer Verified Customer

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Previous visits have been 5 star, but this time was disappointing - RO# 74597 !! The tech declared the brake fluid 'dirty' and recommended replacement even tho: #1 he never took the cap off & just disappointing - RO# 74597 !! The tech declared the brake fluid 'dirty' and recommended replacement even tho: #1 he never took the cap off & just 'looked' at the yellow/opaque container and #2 this service was done at YOUR facility just a few months ( ~300 miles) ago !!!! Makes me question just how valid your service recommendations are. I will certainly scrutinize any future maintenance recommendations ! Heard a strange noise all the way home, popped the hood to find the brake fluid trim cover had not been put back on and was just clattering about on the main cowl. Not the end of the world, but certainly not up to the standards I've come to expect from your facility. More

by concerned-citizen Verified Customer Verified Customer

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Excellent service department with curteous service advisors. I've had.work done [n both my Jeep vehicles repaired there and never had any problems after repairs were completed. advisors. I've had.work done [n both my Jeep vehicles repaired there and never had any problems after repairs were completed. More

by midiman88 Verified Customer Verified Customer

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We were treated with respect. Service was very good and timely. I highly recommend this dealership to others. Service was very good and timely. I highly recommend this dealership to others. More

by janmillen Verified Customer Verified Customer

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Carlos is polite and efficient. I ask for him every time I come to the dealership. I ask for him every time I come to the dealership. More

by User-8608dd62a9 Verified Customer Verified Customer

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Took me in earlier than my appointment and was very professional. Work was completed in a timely manner and was kept informed about the service. professional. Work was completed in a timely manner and was kept informed about the service. More

by saltwatertherapy69 Verified Customer Verified Customer

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Son muy buenos el amigo jose es lo maximo atiende de lo mejor excelente persona mejor excelente persona More

by lucasgonzalezfl75 Verified Customer Verified Customer

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what they did was good but I felt it took a little longer than I thought it should longer than I thought it should More

by april211958 Verified Customer Verified Customer

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