Jose Valencia

Jose was great . He sold us our first commercial truck and now our second one . Will definitely go with him again . He sold us our first commercial truck and now our second one . Will definitely go with him again . More

by irma.perez17 Verified Customer Verified Customer

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Jose is good very Friendly help me with my truck no pressure good job, very efficient pressure good job, very efficient More

by lagunapoolandspa Verified Customer Verified Customer

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Bought a car in the Crown. But actually, they are cheated on me with the price of $3K. I asked the price outdoor but they showed the price before installed accessories. They showed rebates I have but it was on me with the price of $3K. I asked the price outdoor but they showed the price before installed accessories. They showed rebates I have but it was a fake. Do not recommend having a deal with them. I'm a fool and understood that after I've signed documents. Update: After I left a negative review in a Chrysler survey the manager of the Crown dealership called mу vehemently threatened me that I will never receive any service from his dealership following my review More

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The worst, the sketchiest dealership I dealt with. Horrible sales tactics. Almost seems like It's a scam, not a real dealership. For over a week I've been trying to contact them to purchase a specific Horrible sales tactics. Almost seems like It's a scam, not a real dealership. For over a week I've been trying to contact them to purchase a specific car they had, they kept lying to me telling me that the car is out of stock, another salesperson telling me that the car is on a stock like a snip snap. Later they told me that the car is a demo car with 4k miles on it. On top of that, they refused to decrease the price since that should be the case with demo cars. Also, salesmen act like they hate the fact you called them for any help. Horrible, sketchy, unprofessional. Don't waste your time dealing with them. It almost seemed like they didn't want to sell the car. More

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They lie, cheat and steal If you are a young lady and not 100% sure about how to buy a car then they will steal from you. Everyone be aware of the shady finance department. The If you are a young lady and not 100% sure about how to buy a car then they will steal from you. Everyone be aware of the shady finance department. They will pack your payment with product and then glaze over the paperwork in hopes that you won’t notice. Then when confronted they will try to deny and say it was your fault. They are doing illegal things and they are blatantly stealing money. They also use lies like “you get this interest rate because of your age” ... their finance department is dirty and I hope the authorities get involved to crack down on the blatant cheating and stealing that takes place. More

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Purchase of a car Great service and information provided for what I was looking for! I was helped in a timely manner and receieved attentive care to complete my purchas Great service and information provided for what I was looking for! I was helped in a timely manner and receieved attentive care to complete my purchase. Very satisfied. More

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Awesome experience The whole experience was a great one! Everyone was very friendly and efficient they made the whole experience a great one and were very grateful. The whole experience was a great one! Everyone was very friendly and efficient they made the whole experience a great one and were very grateful. More

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Alex Barrera is awesome! I went in, initially for my parents to get a new car and I came out buying the 2016 Dodge Journey Crossroad. Alex was very informative in trying to co I went in, initially for my parents to get a new car and I came out buying the 2016 Dodge Journey Crossroad. Alex was very informative in trying to come up with a plan to get rid of the car I had prior to my Dodge. Along with Alex, I had the help of Jose who let me test drive the car and informed me of all the neat gadgets it had. This was my first official car purchase and I couldn't be happier with the help of these gentleman. They truly took the time to listen and help me. Would definitely come back because of them! Thanks guys! More

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new car We enjoyed the buying experience with Jose Valencia, we enjoyed everybody in the company and even relaxed atmosphere. It is definitale great place to We enjoyed the buying experience with Jose Valencia, we enjoyed everybody in the company and even relaxed atmosphere. It is definitale great place to choose and buy car More

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Bait and switch They lied to me too many times. They wouldn't give me any specifics about the amount I would be financing or leasing.I gave them specific amounts I wo They lied to me too many times. They wouldn't give me any specifics about the amount I would be financing or leasing.I gave them specific amounts I would agree to, they said the worked it out to my terms only for them later to try to up amounts agreed upon and say that was what I agreed to but still wouldn't show how much in total the purchase was going to be. They tried to intimidate me and they condescended me constantly. They wouldn't really let me speak. They tried to get me to sign on the first truck I looked at even after I said let me look at a couple more trucks or cars, just horrible customer service. They don't care if you leave happy or not, they just want you to sign and go. Their finance department lied to me by telling me I could come to them to get my name off a cosign I got into there a couple years ago, only to be told they don't refinance there by the same guy who told me me to go to him to and all I had to do was sign some papers with the other person. I wasted my one chance to get away from that car because I trusted them. In every aspect I had a horrible experience here, I'm not saying I wouldn't buy a Dodge or RAM, but I will never go to this dealership again and am very displeased that I'm stuck with a car from them. More

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