Luis Ramos

If I could give less I would. Not worth your time or your money. Highly rated to screw you over. Stay away, they have screwed more people than I can count. Not worth your time or your money. Highly rated to screw you over. Stay away, they have screwed more people than I can count. More

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Ali was very professional, crown dodge made me very comfortable with my purchase very happy customer comfortable with my purchase very happy customer More

by JOLEEN.BARAJAS Verified Customer Verified Customer

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My entire experience was amazing! The entire team did a great job and did their best to help me take home a vehicle! The entire team did a great job and did their best to help me take home a vehicle! More

by BRENDA2032 Verified Customer Verified Customer

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justin and dave handle service great they make you feel like family and they do a great job like family and they do a great job More

by danedilucchio Verified Customer Verified Customer

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This dealership has the best customer service I've ever experienced. Very friendly and honest. I will only buy my new vehicles from Crown experienced. Very friendly and honest. I will only buy my new vehicles from Crown More

by MOTOJAY Verified Customer Verified Customer

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Kelsey in the service department was great 👍 fast service and on time. In and out service and on time. In and out More

by Porter Verified Customer Verified Customer

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JT was awesome! He made me feel like i was getting a deal and not just settling for some ol vehicle that's new. He made me feel like i was getting a deal and not just settling for some ol vehicle that's new. More

by NAVYMIKE Verified Customer Verified Customer

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i'm only selecting one star because negative star is not an option. They sold me a lemon car number one but that's against the manufacturer so aside from that their service department has kept my car for tw an option. They sold me a lemon car number one but that's against the manufacturer so aside from that their service department has kept my car for two months and not provide me with a loaner vehicle and keeps giving me the runaround. Nobody is trying to help me resolve this issue and I am paying for rentals with no working vehicle because parts are on back order 3 different parts at this point I am screwed don't buy cars from this dealership or deal with their service. More

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Bought a car in the Crown. But actually, they are cheated on me with the price of $3K. I asked the price outdoor but they showed the price before installed accessories. They showed rebates I have but it was on me with the price of $3K. I asked the price outdoor but they showed the price before installed accessories. They showed rebates I have but it was a fake. Do not recommend having a deal with them. I'm a fool and understood that after I've signed documents. Update: After I left a negative review in a Chrysler survey the manager of the Crown dealership called mу vehemently threatened me that I will never receive any service from his dealership following my review More

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The car we purchased was advertised at 34k miles, but when we got it, it had over 38k miles, did not realize this until after my husband drove it for 10 minutes on the way home and the NEEDS MAINTENANCE when we got it, it had over 38k miles, did not realize this until after my husband drove it for 10 minutes on the way home and the NEEDS MAINTENANCE light came on. I expect they had reset it before but not fixed the car, and that is why they didn't want us to take a very long test drive. Car was not detailed correctly and has spider webbing on the paint, we will have to have it detailed to try and fix it. The service department was sloppy at removing the Monroney sticker from the tinted window and put a hole in the tinting, as well as some stretching in a couple of other places. Will have to have at least that window tinted. Did not see cracks in the windshield but by the time we had it a couple of days, cracks were running, and with HUD, had to replace the entire windshield. Found a partially eaten mint under the seat - YUCK! When trying to negotiate a deal, referred them to YOUR AUTO ADVOCATE (YAA now) to show what a reasonable offer for the vehicle would be (prior to the extra 4k miles that did not show on the advert), but they were rude and said that they didn't know who YAA was! They had better learn! At least they could have looked them up themselves. When signing documents, there was no explanation or time to read them and they did not tell us that we were waiving our right to a pre-purchase inspection or new car inspection. Then getting the title transfer documentation over to Toyota so that we could attempt to use the Entune radio system was useless with them. Toyota only accepts faxes, and they never did respond to my request to fax over the documentation for me. I had to do it myself and pay for the fax, and now that it is transferred, I still cannot get it to work on the vehicle. They were unable to meet my reasonable offer, but we liked the car, and Avalons are hard to come by right now, so we went ahead and paid a little extra. The sales rep was fine, but the overall experience was exceptionally disappointing, especially after getting the car and finding out it had so many unattended-to flaws and extra mileage. Somebody on their lot must have been using it a lot! Or else they were using it as a loaner or rental, but it was never reflected in the online advertisement. I think that is deceptive, as the value would have surely come down with those extra miles! I guess it's like they say, can't trust a used-car salesman (or at least the sales/business department)! Too bad. No integrity. More

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