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Jose Zambrana
Jose Zambrana at Five Star Subaru of Grapevine

Jose Zambrana | Page 5

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
91 Reviews
5.0

91 Reviews

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91 Reviews of Jose Zambrana

October 31, 2024

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Employee Rating

excellent service and staff - facility is clean and convenient. staff keeps the customer informed in a timely basis More

by Lbmorales1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson

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Nov 01, 2024

Five Star Subaru of Grapevine responded

Lbmorales1989, We are so grateful to help with your vehicle maintenance at Five Star Subaru. Jose, Jayson, and I can be reached at 817-438-1700 for additional advice. We are here to help whenever you need it. Thank you, Jakob Ritter, Service Director

October 27, 2024

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Employee Rating

From walking in to this dealership, to driving our new Subaru Ascent, the whole process was smooth. We were greeted with smiles and with courtesy by one of their dedicated sales person- Red. It has been a More

by Detdet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cheney, Brandon Fraikes, Corbin Beck , Red Jimenez

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Oct 27, 2024

Five Star Subaru of Grapevine responded

Congratulations on your new Ascent, Detdet! We are excited to help you enjoy your new car from Five Star Subaru. Stop by or give us a call at 817-438-1700. Let us know if you would like to revisit the features on your Subaru. Thank you for shopping with us and for sharing your feedback. Best regards, David Cheney, General Sales Manager

October 13, 2024

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Employee Rating

The salesman and the financial officer were friendly and efficient. Both were excellent and well versed with their information. More

by PATLAINE31
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer , Jose Jimenez

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Oct 13, 2024

Five Star Subaru of Grapevine responded

PATLAINE31, Congratulations on your new car from Five Star Subaru. We welcome your technical or maintenance questions at 817-438-1700. Let us know how we can help you enjoy your Subaru! Thank you for your business and endorsement. Sincerely, David Cheney, General Sales Manager

October 12, 2024

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Employee Rating

Subaru of Grapevine is extremely competent, trustworthy, and customer oriented. We will be customers for life! More

by caroljbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Five Star Subaru of Grapevine responded

Caroljbird, Thank you for acknowledging our efforts at Five Star Subaru! We are so happy to be your auto center. Between visits, Jose and our techs can be reached at 817-438-1700. Let us know when you need our advice. Safe travels and thanks again, Jakob Ritter, Service Director

October 08, 2024

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Employee Rating

All I can say is that I'm very happy with the service I received from five star subaru this last time I was there for warranty issue with a cosmetic defective part,Jose the service adviser was very helpful More

by KIRAYAMATO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: D'Mitri Manivanh

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Oct 08, 2024

Five Star Subaru of Grapevine responded

KIRAYAMATO79, Thank you for recognizing Jose and the Five Star Subaru service team. Whenever you are in need of vehicle care, we hope you call us first at 817-438-1700. Safe travels! Take care, Jakob Ritter, Service Director

September 27, 2024

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Employee Rating

All around excellent experience. Appointment was easy to make, the service was performed on time and well. I’ve never been disappointed More

by gpapilaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Five Star Subaru of Grapevine responded

Gpapilaris, Your business is truly appreciated at Five Star Subaru. We're committed to providing exceptional service to you and all of our customers. Between visits, give us a call at 817-438-1700. Let us know if you need our vehicle advice. Thank you, Jakob Ritter, Service Director

September 26, 2024

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Employee Rating

The are professional, courteous, and efficient. Their workmanship and attention to detail are wonderful! They pride themselves on customer service. I wish all dealerships were this great!! More

by pittypat.sanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 27, 2024

Five Star Subaru of Grapevine responded

Pittypat, We appreciate your endorsement of Jose and the Five Star Subaru service center. If you ever need anything else, please don't hesitate to reach out to 817-438-1700. We are here for you! Thank you, Jakob Ritter, Service Director

September 25, 2024

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Employee Rating

Very nice waiting area, coffee machine, snacks (mostly healthy), and restrooms. Charging station for all kinds of cell phones. More

by louisemoreno13
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Sep 25, 2024

Five Star Subaru of Grapevine responded

Louisemoreno13, We appreciate the chance to help with your auto care at Five Star Subaru. Jose and our techs are always available for questions at 817-438-1700. Let us know when you need our advice. Enjoy your adventures! Take care, Jakob Ritter, Service Director

September 14, 2024

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Employee Rating

Fantastic! Service was great, on time, as promised. Communication was top notch. Updates, timely notification when car was ready. Complimentary loaner car made More

by Olivette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 14, 2024

Five Star Subaru of Grapevine responded

Olivette, We're so glad you had a great experience at Five Star Subaru. Your satisfaction is our top priority, and we appreciate your business. We hope to have the opportunity to serve you again in the future. Reach Jose or me at 817-438-1700 any time. Thank you, Jakob Ritter, Service Director

September 13, 2024

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Employee Rating

Friendly staff; kept me well-informed while I waited. Clean and well stocked snack bar! More

by Redzinnia575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 14, 2024

Five Star Subaru of Grapevine responded

Redzinnia575, Thank you for your kind words and for choosing Five Star Subaru. We're thrilled to hear that you had a positive experience in our service department. Your satisfaction is our top priority, and we're grateful for your support. We look forward to hearing from you again at 817-438-1700. Take care, Jakob Ritter, Service Director

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