Jose Zambrana
Jose Zambrana at Five Star Subaru of Grapevine

Jose Zambrana | Page 6

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
91 Reviews
5.0

91 Reviews

Write a Review

91 Reviews of Jose Zambrana

August 29, 2024

Dealership Rating
Employee Rating

The service at Five Star Subaru is always prompt and complete, whether the job is big or small. More

by BWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Five Star Subaru of Grapevine responded

BWH, Thank you for choosing Five Star Subaru for the care of your car. Reach Jose at 817-438-1700 when you have additional vehicle needs or want advice. Safe travels! Take care, Jakob Ritter, Service Director

August 21, 2024

Dealership Rating
Employee Rating

The service personnel are always friendly, professional, and willing to solve whatever service I need. If I need a loaner, they usually have one available. The work has always been preformed in a timely man More

by Miss Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

Aug 22, 2024

Five Star Subaru of Grapevine responded

Thank you, Miss Dee, for working with the Five Star Subaru service team! Any time you need vehicle advice, we welcome your questions at 817-438-1700. We do our best to offer great customer and vehicle care. Best regards, Jakob Ritter, Service Director

August 05, 2024

Dealership Rating
Employee Rating

Lauren Cano made my experience at 5star Subaru seamless and I'd recommend this place for buying a new car More

by Efrainthebarber70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian, Lauren Cano

Aug 06, 2024

Five Star Subaru of Grapevine responded

Thank you, Efrainthebarber70, for taking the time to rate your Five Star Subaru service visit. Lauren is focused on customer care and any additional questions are welcomed at 817-438-1700. We want you to fully enjoy your Subaru. Thanks again, Jakob Ritter, Service Director

August 02, 2024

Dealership Rating
Employee Rating

A/c is cooler like before just not cold like the rental they loaned us. More

by Jeepnwally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2024

Five Star Subaru of Grapevine responded

Thank you, Jeepnwally, for choosing the Five Star Subaru service team! Jose and our techs can be reached at 817-438-1700 any time. Enjoy your Subaru! Best regards, Jakob Ritter, Service Director

July 28, 2024

Dealership Rating
Employee Rating

Excelente servicio en español, muy profesionales y explican todo con muy paciencia y conocimiento muy agradecido por el servicio recibido More

by paportillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Lopez

Jul 28, 2024

Five Star Subaru of Grapevine responded

Paportillo, Gracias por elegir Five Star Subaru para cuidar su vehículo. Cada vez que tenga preguntas sobre reparación o mantenimiento, comuníquese con el 817-438-1700. Queremos que esté seguro y informado. Saludos cordiales, Jakob Ritter, director de servicio

July 23, 2024

Dealership Rating
Employee Rating

They have a good customer service, the time that you spend at the dealership is low almost everytime and they have waiting areas with snacks and beverages to make your waiting a little bit better. Price More

by alx_p7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts

Jul 23, 2024

Five Star Subaru of Grapevine responded

Alx_p7, We’re grateful for your trust in the Five Star Subaru service department. Thank you for being a valued customer. We look forward to scheduling future appointments at 817-438-1700. Best regards, Jakob Ritter, Service Director

June 08, 2024

Dealership Rating
Employee Rating

This was one of the best experiences I have had servicing my Subaru over the past several years. Jose was very knowledgeable and courteous, and they were able to complete the needed service in a timely manne More

by M2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2024

Five Star Subaru of Grapevine responded

M2024, We appreciate helping with your vehicle care at Five Star Subaru. Reach Jose or me at 817-438-1700 if you need our advice. We want you knowledgeable about your Subaru. Thank you for your business and feedback. Take care, Jakob Ritter, Service Director

June 05, 2024

Dealership Rating
Employee Rating

A pleasure to work with each person there. They do quality work and keep the customer informed along the way, so there are no surprises. The work is completed expeditiously and with a smile. More

by JLS612@YAHOO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian, Jason Womack , Travis Littrell

Jun 06, 2024

Five Star Subaru of Grapevine responded

JLSG12, Thank you for recognizing the Five Star Subaru service team. Customer satisfaction remains our focus. Call 817-438-1700 when you need our advice. We are always happy to help! Safe travels, Jakob Ritter, Service Director

June 04, 2024

Dealership Rating
Employee Rating

Jose found the issue and followed thru. He investigated why my 2 year , 24k maintenance guarantee was missing on my 2 month old Outback. Jose investigated and cleared up the issue immediat More

by bunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Five Star Subaru of Grapevine responded

Bunny, We are focused on efficient service and complete customer satisfaction at Five Star Subaru. Whenever you need our help with your Outback, please call 817-438-1700. Ensuring you are knowledgeable and enjoying your car is the goal. Thank you, Jakob Ritter, Service Director

May 24, 2024

Dealership Rating
Employee Rating

Jose was very knowledgeable and professional and the tech did a great job of diagnosing and repairing my car. Jason was great also. More

by rickjstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack , Not sure of the techs name

May 24, 2024

Five Star Subaru of Grapevine responded

Rick, We're so grateful you shared your experience! It is great to know we exceeded your expectations at Five Star Subaru. When you have care concerns, please call 817-438-1700. We are focused on your driving experience. Thank you, Jakob Ritter, Service Director

...
6
...

Dealership Inventory (259 Vehicles)

new 2026 Subaru WRX car, priced at $39,207
2026 Subaru WRX
new
Magnetite Gray Metallic exterior
Manual
All-wheel Drive
new 2027 Subaru Crosstrek car, priced at $30,927
2027 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2027 Subaru Crosstrek car, priced at $39,022
2027 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $36,651
2026 Subaru Outback
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $38,158
2026 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $43,581
2026 Subaru Outback
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive