Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 21

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
786 Reviews
4.7

786 Reviews

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786 Reviews of Joseph Britton

March 06, 2025

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Employee Rating

My service experience with Gosch Ford of Temecula is consistently positive. The staff is friendly and work to make sure that my vehicle is serviced or repaired to a high standard. More

by joshb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Gosch Ford Temecula responded

Josh, Thank you for taking the time to share your feedback with us. Joseph and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

March 01, 2025

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Employee Rating

Just paid $1,600 in repairs & picked up DIRTY car. Horrible that your customer service no longer includes a courtesy wash More

by wasduff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rachelle Long Parts and Service Director

March 01, 2025

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Employee Rating

Made my appointment. I was reminded twice. Got there to Joseph who is an absolute delight. Knowledgeable, checked in, laughed with Joseph and then the other staff. Very p More

by deb.imlay.328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

Mar 02, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Deb, please let us know. Jason Noble General Manager

February 28, 2025

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Employee Rating

I had my doubts this dealership could help find a remedy to my vehicle issues that were fair, but Gosch exceeded every expectation I had. Wonderful and incredible experience. Top shelf customer service. More

by sowndsystem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

Feb 28, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and we are happy to hear we've exceeded. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

February 27, 2025

Dealership Rating
Employee Rating

They were friendly and efficient. They made sure that I was satisfied with my service. More

by Mreneefreiberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

February 26, 2025

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Employee Rating

Outstanding job as always. Kept me informed throughout the whole process. Looking forward to my next visit. Techies highly. More

by gar8328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

February 21, 2025

Dealership Rating
Employee Rating

Good sevice,honest when asked questions and got back to me quickly. Will return when part arrives.Will return for more service as needed More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

February 19, 2025

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Employee Rating

Consistently excellent customer service they listen to my concerns get the job done and the turnaround is fairly quick Joseph is a great service manager and I generally have a positive experience at this For More

by tonypark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience, Tony! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

February 17, 2025

Dealership Rating
Employee Rating

Joseph recommended a lot of additional service items while also getting my oil leak fixed. Expensive but it feels great to get my truck into good shape. Great job by Joseph as usual. Also, a thumbs up More

by Mikelyons49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Gosch Ford Temecula responded

Mike, Thank you so much for your excellent review! We are so glad that Joseph had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

February 15, 2025

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Employee Rating

Took in for battery service. Left off battery mounting bolts. Did not reinstall filter housing grommets. Engine now rattles after visiting their shop. More

by Sean Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2025

Gosch Ford Temecula responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rachelle Long Parts and Service Director

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