Joseph Britton | Page 70

Very nice customer service excellent Comunications Joseph always true to help people for make happen a thing this have a lot intelligent for repair any problem for diferent way this true the best thank bless always true to help people for make happen a thing this have a lot intelligent for repair any problem for diferent way this true the best thank blessings all the thing work for dealers 🙏💯😊 More

Report | Print

I stopped by without an appointment because the undercarriage of my car was hanging down. He agreed to have it looked at & since it was going to be on the lift, I asked if the recall on my car cou undercarriage of my car was hanging down. He agreed to have it looked at & since it was going to be on the lift, I asked if the recall on my car could also be checked. The undercarriage was a simple fix - only a screw that had come out but my car failed the recall check - door latches that were bad. As a result my car had to be kept overnight. Since it was a recall, Joseph offered me a LIFT car because as a widow, I do not have access to transportation to or from the dealership. Both of my Lift rides were perfect and I’ was very pleased. Joseph was thorough, professional & kind in dealing with me & the issues with my car. I was very grateful for his attention to details. On another subject, I was told while at the dealership that the courtesy shuttles had been stopped & that LIFT is not offered for regular servicing. Please, please reconsider bringing back the free shuttle. I have no access to transportation to & from the dealership as I’m a widow living alone. I will have to find a dealership that will provide me with transportation in the future if the Gosche in Temecula doesn’t offer it. More

Report | Print

Great but sooo HIGHLY EXPENSIVE. The mechanic's rate was well over $200 an hour for fixing my oil leak at the service department. well over $200 an hour for fixing my oil leak at the service department. More

Report | Print

Joseph Britton is a great service advisor. Very informative and helpful. He explains things very well. informative and helpful. He explains things very well. More

Report | Print

Joseph was very friendly and helpful. The work was completed in a timely manner. Pleasant atmosphere in the lounge. completed in a timely manner. Pleasant atmosphere in the lounge. More

Report | Print

Joe was very nice and professional. I stayed in the lobby til the service on my car was completed. The lobby was pleasant and clean. I especially appreciated the car wash. One less thing I had to do! T lobby til the service on my car was completed. The lobby was pleasant and clean. I especially appreciated the car wash. One less thing I had to do! Thank you for making the repair on my vehicle painless More

Report | Print

Joseph Britton was superior in service , knowledge and attitude. Got me right in on a holiday week( I didn’t have an appointment but engine light came on.) I so appreciate this dealerships help. I’m new attitude. Got me right in on a holiday week( I didn’t have an appointment but engine light came on.) I so appreciate this dealerships help. I’m new to the area, but not ford as I have 4 different models, but Gosch had by FAR the BEST service department. Thanks Joe. More

Report | Print

Very pleasant and quick with paperwork, only left my vehicle for short bit & loved video vehicle for short bit & loved video More

Report | Print

My service advisor didn’t seem to concerned in finding some answers I was asking him. Seem tired and real bored about been at work. some answers I was asking him. Seem tired and real bored about been at work. More

Report | Print

Great service check out are issue and took care of it in a timely manner thanks again a timely manner thanks again More

Report | Print