Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 26

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

June 27, 2022

Dealership Rating
Employee Rating

As always, Oak Lawn Toyota keeps our vehicles running very well. Thank you for maintaining the safety and reliability of our vehicles. And thank you- Joseph C. - for the recent maintenance of my Sienna More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler

Jun 28, 2022

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 25, 2022

Dealership Rating
Employee Rating

Awesome Service! Joe is professional, knowledgeable, courteous, and a great communicator. He gives additional tips of things that I should do to help my car. The mech More

by valerie_wilkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

June 24, 2022

Dealership Rating
Employee Rating

The team was able to correct the issue I was having starting the car. Thanks More

by TY0476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 24, 2022

Dealership Rating

Work preformed was done professionally and quick! Nice waiting area , pleasant people to do business with More

by cardiac361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Nash

Jun 24, 2022

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

June 23, 2022

Dealership Rating
Employee Rating

Service was quick and professional. Was very pleased with how effortless my service visit was. More

by RICK51979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee

Jun 24, 2022

Oak Lawn Toyota responded

Thank you for your very kind review, Rick. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

June 23, 2022

Dealership Rating
Employee Rating

Joe in the service department is extremely helpful. I feel like I am being taken care of well and with good knowledge when I bring my vehicle in. More

by Jimn78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear Joseph was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

June 22, 2022

Dealership Rating
Employee Rating

Clean, very pleasant people and very awesome service. Spoke with mechanic, knew what part to order and it was there when promised. In and out in just under 1 hour. More

by HARRIS96835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler, Travois Powers

Jun 22, 2022

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

June 21, 2022

Dealership Rating
Employee Rating

Had an emergency repair needed. They got me in the same day and also took care of my routine maintenance. More

by ADAMKOVAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Adam, and look forward to your next visit. Juan Vazquez, Service Manager

June 17, 2022

Dealership Rating
Employee Rating

Fabulous service and friendly employees! I always use Oaklawn Toyota for all my new, used and service needs! More

by Dgusse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

June 17, 2022

Dealership Rating
Employee Rating

The employees were very professional. They explained everything to my understanding. I left there satisfied More

by Maac6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta , Frank Nash

Jun 20, 2022

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

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