Joseph Cassello | Page 4

Had to take my Rav4 Prime in for a recall, and being a new vehicle thought about having items replaced, knowing how some dealership service departments ruin things when they replace parts. Went into servi new vehicle thought about having items replaced, knowing how some dealership service departments ruin things when they replace parts. Went into service dept met service asst manager Sal who wrote up paperwork, then talked to friendly faces Frank Nash and Joe C in service dept. Then they is the ever Present Juan Service manager, walking around checking on customers, his service dept is another reason to purchase as they always return top service on your Toyota. Walked into showroom area spoke to Bob Spee our salesman, he has been at oaklawn Toyota many years and we talked about Toyota 4runners, where we are now looking at the last of the 5th gen 4runners possibly purchasing 1. Back to service, vehicle was finished and was perfect no out of place items, no grease on steering wheel (As some other service departments return vehicles with). As always friendly people, top shelf service another great experience at Oaklawn Toyota. You can buy anywhere but you get a fair price and excellent after the sale service here! More

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Service was wonderful and time efficient. Always looking forward to service my vehicles. I will definitely recommend this place Always looking forward to service my vehicles. I will definitely recommend this place More

by jverdaline Verified Customer Verified Customer

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Dealership was very professional, communicated well, and an overall good job on our blue Prius.. an overall good job on our blue Prius.. More

by senntj Verified Customer Verified Customer

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The Service Department is friendly, organized and competent. Travis is very detailed oriented. My Highlander is still going strong with over 225,000 miles, thanks to Travois’ care. He save me thou competent. Travis is very detailed oriented. My Highlander is still going strong with over 225,000 miles, thanks to Travois’ care. He save me thousands of dollars by identifying the correct repair when other mechanics steered me wrong. More

by Michelle Verified Customer Verified Customer

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I've been receiving Great service from Oaklawn Toyota since 1989, Tuesday I received the same Great service, 2024. since 1989, Tuesday I received the same Great service, 2024. More

by uskate2 Verified Customer Verified Customer

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The work that was done was fine. I feel Oak Lawn Toyota has been upfront. However, I had a 9:00a.am. appointment and my car was parked in the used car area. Is this routine? I realiz I feel Oak Lawn Toyota has been upfront. However, I had a 9:00a.am. appointment and my car was parked in the used car area. Is this routine? I realize your shop is busy. More

by Mike@1 Verified Customer Verified Customer

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Nearby to home. Nice ppl to work with and communication as you wait is nice. Nice ppl to work with and communication as you wait is nice. More

by sally0266 Verified Customer Verified Customer

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I am a very pleased repeat customer- Only two new cars in many years. I keep cars a long time, so I work more with the Service group. I have excellent and prompt service and have full trust in the quality of many years. I keep cars a long time, so I work more with the Service group. I have excellent and prompt service and have full trust in the quality of the work performed. My current car has just reached 15 years of age, and is still going strong due to the excellent maintenance. Whenever it does need a trade-in, Oak Lawn Toyota will provide my next car. More

by abcanning Verified Customer Verified Customer

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My Mom and I purchased my 2008 Corolla at this location. Whenever it needs repairs this is the only place I feel comfortable with to do the RIGHT Job. Joe Cassello is my only point of contact. He feels like Whenever it needs repairs this is the only place I feel comfortable with to do the RIGHT Job. Joe Cassello is my only point of contact. He feels like the Uncle that I can trust. He listens to me telling him what's going on with Toy then he says bring it in. He's been such a Blessing to me and my car. I'm moving to Phoenix Arizona in April I Pray That I'm Blessed to find someone close to his kindness because I'll NEVER find another Joe. More

by Sandra L Austin Verified Customer Verified Customer

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Joe has helped Me and My Daughter on numerous occasions. He and the staff there make Me feel valued and that They’re not trying to rip Me off and They have speedy service. Highly Recommend! He and the staff there make Me feel valued and that They’re not trying to rip Me off and They have speedy service. Highly Recommend! More

by D. Bunch Verified Customer Verified Customer

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