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Joseph Cassello
Joseph Cassello at Oak Lawn Toyota
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Joseph Cassello | Page 3

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.8
678 Reviews
4.8

678 Reviews

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678 Reviews of Joseph Cassello

January 11, 2024

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Courteous, friendly and fast service. Kept me updated on progress. Even though my appointment was the next day, there was no hassle More

by queen_lowe
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Yes
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Jan 11, 2024

Oak Lawn Toyota responded

We are very happy to hear Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 02, 2024

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Bob & Joe were very pleasant to work with. They were upfront and straightforward throughout the whole process, Sales & Service. Definitely will be back. More

by BOBSPEE
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Yes

Other Employees Tagged: Bob Spee

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Jan 02, 2024

Oak Lawn Toyota responded

Bob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Joe met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

December 30, 2023

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Oak Lawn Toyota is the best! Great service! Great people! Always happy to see you! More

by DQUICK7
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Yes
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Dec 31, 2023

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 19, 2023

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The job was well done, however replacement of my engine guard was not completed unfortunately. More

by LYTTLEBARROWS
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Dec 19, 2023

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

December 09, 2023

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I had a flat tire. Toyota made me buy a new tire instead of fixing the hole where the nail went in. some xx about liability. just didn't appreciate having to buy a new More

by Cheryl
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Dec 10, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Cheryl, feel free to contact us at your convenience. Juan Vazquez, Service Manager

December 06, 2023

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Very informative, very thorough, very timely, very friendly. Joe answered all questions in an understandable way. Good coffee! More

by barbara.ranta
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Recommend Dealer
Yes

Other Employees Tagged: Vickie Benson

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Dec 06, 2023

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Oak Lawn Toyota; we look forward to having you as one of our valued customers for many more years to come. Juan Vazquez, Service Manager

November 27, 2023

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The best Dealership very good service The workers are out standing They take good care of my car My 1999 would not have lasted this long without the great service and care The workers are knowledgeable and p More

by gwnn11
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Nov 27, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

Nov 27, 2023

gwnn11 responded

Thanks

November 26, 2023

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Had a problem with one of the services performed but was taken care of very well. More

by WILLMAN802
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Recommend Dealer
Yes

Other Employees Tagged: Frank Nash

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Nov 27, 2023

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

November 11, 2023

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Service was thorough and relatively quick. My car now drives easier and without the 'halting' that I was experiencing. More

by annemartin
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Yes
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Nov 11, 2023

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 04, 2023

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I was very pleased today. Much improved from last visit. Appreciate the help from Bob. More

by BARNWOLF1
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Yes
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Nov 05, 2023

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

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