Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 61

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.7
699 Reviews

Dealership Experience

7 yrs, 10 mos

4.7

699 Reviews

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699 Reviews of Joseph Cassello

November 20, 2020

Dealership Rating
Employee Rating

Excellent service. Very professional, honest and friendly staff. Reasonable price. Efficient service. Practice social distancing and required face mask in and out of the office. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch

Nov 22, 2020

Oak Lawn Toyota responded

Roger, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph, Sal, and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

November 20, 2020

Dealership Rating
Employee Rating

Great service always. Very efficient. Service department Great service always. Very efficient. Service department personnel are always friendly and accommodating. No pressure no stress. Would highly recom More

by maureenpassarello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2020

Oak Lawn Toyota responded

Maureen, We appreciate your business, Joseph and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

November 18, 2020

Dealership Rating
Employee Rating

Service was great, tech was considered, informative and patience was high as a representative of the dealership. Got what I ask for timely fashion battery. More

by bbr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Sal Gaeta

Nov 18, 2020

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Bob, Joseph, and Sal here at Oak Lawn Toyota. Juan Vazquez, Service Manager

November 17, 2020

Dealership Rating
Employee Rating

Great service everyone is nice all the time I will be coming back even though I didn’t purchase my car there good people good More

by Marlenescott2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Nov 17, 2020

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

November 14, 2020

Dealership Rating
Employee Rating

Friendly, clean, distanced. Informed by dealer of service due. Easy to schedule, accommodated a slightly late arrival by me without complaint. Very happy. Will continue to use. More

by FREDERICKAKERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez

Nov 16, 2020

Oak Lawn Toyota responded

Frederick, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

November 12, 2020

Dealership Rating
Employee Rating

The customer service was great and very courteous, The establishment was very clean and practiced social distance,There were hand sanitizer available and the service was awesome. I’m looking forward in vi More

by Calvonm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Nov 13, 2020

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

November 06, 2020

Dealership Rating
Employee Rating

With every service visit, I consistently receive quality advice from friendly employees. Not to mention that the work performed is of the highest quality. I appreciate that Oaklawn Toyota keeps excellent More

by fjg526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler , Brian Hahn: always friendly and helpful.

Nov 06, 2020

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota, we look forward to seeing you next time! Juan Vazquez, Service Manager

November 05, 2020

Dealership Rating
Employee Rating

Oil change and tire rotation- service was quick - in and out in about half hour. Service department was friendly and courteous. They always greet me with a smile More

by DNTKLUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 04, 2020

Dealership Rating
Employee Rating

Excellent Service Knowledge regarding maintenance of my care Always flexible with scheduling. This is my second CAMRY with Oaklawn TOYOTA Joe is the Best Appreciate all the staff More

by Jrogers63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Oak Lawn Toyota responded

It's great to hear that Joe was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

October 31, 2020

Dealership Rating
Employee Rating

I been with the dealership since 2002. I have purchase two Toyota Camry’s. Never been disappointed with service I received. Toyota provides excellent service upon every visit over the years. I even have r More

by Bostickbabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Carnivele, Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Marty Maggio, Frank Nash, John Richerme, Daniel Schnur

Nov 01, 2020

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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