Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 62

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

October 30, 2020

Dealership Rating
Employee Rating

Cannot remember all the names that Serviced my visit. Great Customer and car service Will definitely refer to my friends and family. Thank you so very much More

by Mary.jones
Recommend Dealer
Yes

Other Employees Tagged: John Carnivele, Juan Vazquez, Keith Stadler, Sal Gaeta , Diana Colosimo Huber, Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Nov 01, 2020

Oak Lawn Toyota responded

Thank you, Mary, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 29, 2020

Dealership Rating
Employee Rating

I ALWAYS bring my Toyota to the dealer even tho i have been told it is less expensive to go to an oil change place....Toyota people KNOW their cars...I was able to get the scheduled maintenance on my lea More

by BELLA10332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Oct 30, 2020

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate your five- star review! Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come. Juan Vazquez, Service Manager

October 28, 2020

Dealership Rating
Employee Rating

My experience with my routine maintenance for my car last week was excellent. The serviceman that helped me was professional and friendly, my car was done on time, and there were no surprises. I do not rem More

by customer
Customer Service
Friendliness
Recommend Dealer
Yes
Oct 29, 2020

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 23, 2020

Dealership Rating
Employee Rating

I was very nervous and upset; but, thanks to the dedicated personnel at Oak Lawn Toyota (namely Mark & Sal) of course the ladies who answered my numerous calls, my troubles were managed and I left s More

by DICKERSONLUPINO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta , Vito Dinella, Mark Girlich

Oct 25, 2020

Oak Lawn Toyota responded

Thank you for sharing your review! It's a pleasure to know that our Mark, Sal, and our other team members provided you with excellent service and eased your nerves so you could have a positive experience. We hope to see you again! We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 23, 2020

Dealership Rating
Employee Rating

Everything workes out! Timing was great. Customees seevice and the wit was long either.i i came to get an oil change. thanks you toyota... More

by marsheylmccaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Oct 25, 2020

Oak Lawn Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

October 21, 2020

Dealership Rating
Employee Rating

All my concerns were addressed and my car was serviced in a very reasonable time. Joe was very pleasant. The price for the service this time seemed in line with what I expected. More

by GEMNIANNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 20, 2020

Dealership Rating
Employee Rating

Joseph in service department and his crew was outstanding. Took my vehicle in and serviced it promptly. I have nothing but great remarks great service. Thank you!!! More

by Saulsoto7020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hertogs , Frank Nash

Oct 21, 2020

Oak Lawn Toyota responded

Saul, We are very happy to hear that Joseph has provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 18, 2020

Dealership Rating
Employee Rating

Fast and friendly. Made an appointment for a quick oil change. The staff and all customers wore their masks and practiced social distancing. Great experience More

by michelle.hightower6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2020

Oak Lawn Toyota responded

Michelle, We appreciate your business, Joseph and our team look forward to serving you again soon! Juan Vazquez, Service Manager

October 16, 2020

Dealership Rating
Employee Rating

Great service, great mechanics. Nice waiting room. Great service managers.Nice and close where I live.Courtesy driver cars. You need to have a coffee machine. More

by digibon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Spee, Juan Vazquez, Bill Elvidge , Diana Colosimo Huber

Oct 17, 2020

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 16, 2020

Dealership Rating
Employee Rating

I have always taken my RAV4 for service to Oak Lawn Toyota. It is a 2011 and runs like brand new. Thanks to all for doing a wonderful job. More

by rmzs51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Oct 16, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

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