Joseph Chavez

Precision Honda responded

RC, Thank you for choosing Precision Honda and sharing your experience! Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment you have experienced. We understand your concerns regarding your HondaTrue Certified Pre-Owned 2024 Honda Civic, specifically the incomplete 182-Point Inspection Checklist and your belief that you did not receive all required CPO items at delivery. We also regret that you feel your attempts to communicate with our team have gone unanswered. Providing transparent communication and addressing customer concerns promptly are priorities for us, and we are sorry that this was not your experience. We would appreciate the opportunity to review your purchase documentation and investigate this matter with our management team to ensure it is handled appropriately. Please contact me directly at 562- 204- 6083, my name is Sarah Garfias, I am part of the Customer Relations team. I would love the opportunity to connect with you so I can gather the necessary information and work toward a resolution. We value your business and hope to have the opportunity to restore your confidence in Precision Honda.

Precision Honda responded

jjromero25 ,Thank you for choosing Precision Honda and sharing your experience !We’re happy to hear you enjoyed our friendly atmosphere and that our team made you feel comfortable and at ease. Providing a welcoming and helpful environment is very important to us. We truly appreciate your kind words and look forward to seeing you again! Happy holidays from your friends at Precision Honda -Dennis Alejo GSM

Precision Honda responded

noemail25, We’re glad to hear that you enjoyed our place and found our team helpful and professional. We appreciate your honesty about pricing and will continue striving to provide the best value along with an exceptional experience. We look forward to welcoming you back soon!-Dennis Alejo GSM

Precision Honda responded

Teamof4rv, Thank you for sharing your experience ! We’re truly grateful you took the time to share your experience. It’s wonderful to hear that Paul Johnson provided the respectful, transparent, and customer-focused service we strive for. Paul is indeed a valued member of our team, and your recognition of his sincerity and dedication means a great deal both to him and to all of us at Precision Honda. We’re equally glad to know that you felt welcomed and supported throughout your time at the dealership. Your experience with taking ownership of your new Prologue is exactly the kind of journey we aim to deliver for every guest.-Dennis Alejo GSM

Precision Honda responded

betts413, Thank you for taking the time and leaving us a review !We’re thrilled to hear that Guillermo provided such helpful, patient, and efficient service. He truly takes pride in taking care of our customers, and we’re lucky to have him on the team. Thanks again for your support, and we look forward to seeing you again soon!-Dennis Alejo GSM

Precision Honda responded

Frank, Thank you for taking the time and leaving us a review !We’re thrilled to hear that your experience at Precision Honda was a memorable one and even more so that your daughter drove away in her very first car! A special thanks for recognizing Paul Johnson, Raul Cota, and Joseph Chavez—our Internet Fleet Sales team works hard to make the process clear, comfortable, and enjoyable, and it means the world to hear their efforts made such a positive impact. We're honored to have been part of this milestone, and we truly appreciate your trust in us. If there’s ever anything else you need, we’re always here for you and your family-Dennis Alejo GSM

Precision Honda responded

Ivanzamora820,Thank you for the great feedback! We're glad to hear you had a good time with us and that Jesse made your experience enjoyable and helpful. He's a valued part of our team!-Dennis Alejo GSM

Precision Honda responded

Uniqueazteca1@gmail.com, thank you for taking the time and leaving us a review ! We're honored to be your new favorite Honda dealer. It’s great to hear that every member of our team from sales to management to finance—helped make your experience outstanding. Your recommendation to family and friends means the world to us, and we’ll be ready to deliver that same amazing experience to them too. -Dennis Alejo GSM

Precision Honda responded

M, thank you for taking the time and leaving us a review !We're so glad to hear that you had a positive, pressure-free experience and that Steven Cuevas provided you with excellent customer service. He's a valued member of our team, and we'll be sure to pass along your kind words to him. We truly appreciate your loyalty and look forward to welcoming you back next time!-Dennis Alejo

Precision Honda responded

angelgabriela952,Thank you for taking the time and leaving us a review ! We’re glad to hear Jesse made your experience not only smooth, but actually enjoyable — that’s exactly the kind of service we strive for. It’s great to know he took the time to listen, answer your questions, and make you feel comfortable throughout the process.-Dennis Alejo GSM