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Joseph Kuckuk
Joseph Kuckuk at Russ Darrow Kia of Madison
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Joseph Kuckuk

Service Advisor

Russ Darrow Kia of Madison

6525 Odana Road
Madison, WI 53719

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Joseph Kuckuk

April 10, 2025

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Employee Rating

Russ Darrow is a great car repair shop! Clean, trustworthy, and a great waiting area. More

by ann18
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Recommend Dealer
Yes

Other Employees Tagged: Will Akins

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Apr 10, 2025

Russ Darrow Kia of Madison responded

Thank you for choosing Russ Darrow Kia of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Drake Lallas drake.lallas@russdarrow.com

April 08, 2025

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Good service and a quick turn around on my unscheduled battery replacement. Overall very pleased. More

by dnoeding
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Service Time
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Recommend Dealer
Yes
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Apr 08, 2025

Russ Darrow Kia of Madison responded

Thanks for sharing about your experience with Russ Darrow Kia of Madison. We appreciate your business and hope to see you again soon! Drake Lallas drake.lallas@russdarrow.com

April 06, 2025

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The service has always been good at this dealership. My only concern is that it doesn't matter when my appointment is scheduled, they are still crazy busy. In some respects that speaks to them being a g More

by lindalundstrom8
Recommend Dealer
Yes

Other Employees Tagged: Will Akins

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Apr 06, 2025

Russ Darrow Kia of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Madison. We appreciate your business and hope to see you again soon! Drake Lallas drake.lallas@russdarrow.com

April 06, 2025

Dealership Rating
Employee Rating

The service has always been good at this dealership. My only concern is that it doesn't matter when my appointment is scheduled, they are still crazy busy. In some respects that speaks to them being a g More

by lindalundstrom8
Recommend Dealer
Yes

Other Employees Tagged: Will Akins

Report | Print
Apr 06, 2025

Russ Darrow Kia of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Madison. Drake Lallas drake.lallas@russdarrow.com

March 28, 2025

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Employee Rating

I liked that they checked headlight bulbs before running electrical tests. Free car wash is always a bonus! Joe was very friendly. More

by JBFREY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Russ Darrow Kia of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Kia of Madison, we look forward to having you as a valued customer for many years to come! Drake Lallas drake.lallas@russdarrow.com

March 26, 2025

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Joe is the best and knows his job well. The free inspection video and car wash are a great plus. More

by Kreestan
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Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Russ Darrow Kia of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Drake Lallas drake.lallas@russdarrow.com

March 26, 2025

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Very accommodating to the needs of your schedule, pleasure to have done business with them More

by JODI_RESIDENCES_CBRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Akins

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Mar 27, 2025

Russ Darrow Kia of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Drake Lallas drake.lallas@russdarrow.com

March 25, 2025

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Bought car from here & have had good service from all the departments I’ve had to work with. More

by SIMPSON12345
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Russ Darrow Kia of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Drake Lallas drake.lallas@russdarrow.com

March 22, 2025

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Employee Rating

Professional service, we'll explained work, and a good heads up on what will be coming up for my next service. Thank you Joe. More

by CJR7841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassidy Fancher

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Mar 24, 2025

Russ Darrow Kia of Madison responded

Thank you so much for your excellent review! We are so glad that Joseph and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Drake Lallas drake.lallas@russdarrow.com

March 22, 2025

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Employee Rating

Service and friendliness is always the best in providing the care that my car needs. More

by dandunnavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jess Holm, Eric Pieper, Will Akins

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Mar 25, 2025

Russ Darrow Kia of Madison responded

Dan, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Madison. Drake Lallas drake.lallas@russdarrow.com

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