Joseph Mitolo | Page 24

Great Overall Experience My current lease was set to expire and I was interested in getting a new Cadillac XT4. I contacted Mr. Malouf and explained what I had in mind and wi My current lease was set to expire and I was interested in getting a new Cadillac XT4. I contacted Mr. Malouf and explained what I had in mind and within a couple of days he had located a vehicle in the color I wanted with all of the features that were important to me, and at an agreeable price. I scheduled an appointment to see the car, was met by the sales manager and assigned to one of the salesmen on duty. The sales person was very knowledgable and took great care in explaining the many features of the car. Two days later we picked up our new XT4. The Malouf team was great throughout the entire process. Having been a Malouf customer since 1982, and having purchased or leased vehicles from the Malouf family of dealerships, including Buick, Chevrolet, GMC, Ford and now Cadillac, I would not hesitate to recommend Malouf to anyone interested in a new car. More

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Great experience! Mike made the entire process smooth and easy. Great customer service. Love my Traverse! Will definitely recommend Malouf and Mike to my friends. easy. Great customer service. Love my Traverse! Will definitely recommend Malouf and Mike to my friends. More

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Great experience. Shows me every car I wanted to test drive. Asked me my wants and needs in a vehicle and made it happen. Super nice. drive. Asked me my wants and needs in a vehicle and made it happen. Super nice. More

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Dennis was a pleasure to deal with in leasing my new X4. He knew what I wanted and did his best to be sure he was able to deliver what best fit my means. I am enjoying my new car He knew what I wanted and did his best to be sure he was able to deliver what best fit my means. I am enjoying my new car More

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Visit the Best dealership in New JERSEY I have been a customer a very happy one indeed.I have been leasing and buying cars for 35 plus years. Love the dealership. Everyone treats you like y I have been a customer a very happy one indeed.I have been leasing and buying cars for 35 plus years. Love the dealership. Everyone treats you like you are part of their family. They make it real simple for you . My salesman really helped a lot. With Covid-19 you can be assured that there place is spotless from the floor to the ceiling. And the selection is fabulous. If they don't have the car you want I will tell you they will find it and you will have it in a few days. Just go in there and ask for Dennis or Joe and you might even meet the owner who is by far the best of the best. Honest, reliable and trustworthy. After 35 years trust me I know what I am saying. Stay safe and have a great day. Kindly, Teresa Weber More

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Loyal Customer I just purchased my 2nd vehicle with Dennis Sloyan. He's a great guy to buy a vehicle from. I would highly recommend doing business with him and Joe. I just purchased my 2nd vehicle with Dennis Sloyan. He's a great guy to buy a vehicle from. I would highly recommend doing business with him and Joe. More

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Pleasant Surprise I have been leasing cars for over 40 years and I am pleased to say that not one of the other dealers comes close to the professionalism customer servi I have been leasing cars for over 40 years and I am pleased to say that not one of the other dealers comes close to the professionalism customer service and general concern to get me the best deal possible. If you look in the dictionary for quality service you will fins Joseph Mitolo and Malouf will appear. I visited 4 other dealerships who were up-selling the price of the XT5 and within minutes the most competitive price I could have imagined was given to me. The Sales experience lasted 15 minutes More

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I bought a car online. Joseph was very responsive. No issues once I came to the dealership to pick up the car. Friendly staff. Smooth transaction. issues once I came to the dealership to pick up the car. Friendly staff. Smooth transaction. More

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Ordering parts online. I inquired why they charge $20 to ship a small part they didn't even have in stock. After almost two weeks I complained and the guy copped attitude with me and said "maybe you can mag ship a small part they didn't even have in stock. After almost two weeks I complained and the guy copped attitude with me and said "maybe you can magically find it somewhere else" So I did More

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very good experience I really appreciated that the staff stayed well past closing to accommodate my work schedule on two consecutive nights . We purchased a Cadillac xt 6 I really appreciated that the staff stayed well past closing to accommodate my work schedule on two consecutive nights . We purchased a Cadillac xt 6 . We received a very nice deal, Todd and Dennis set up the negotiation meeting and joe and Dennis closed the deal. Had good communication throughout and was very comfortable dealing with these folks. Kevin was very thorough with all the figures/paperwork. More

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