Joseph Mitolo | Page 33

Purchase of Cadillac escalade Dennis,the salesman was easy going and not pushy like most sales people. Joe the general manager was also helpful. It was a nice peaceful trade in and Dennis,the salesman was easy going and not pushy like most sales people. Joe the general manager was also helpful. It was a nice peaceful trade in and purchase. I would buy from this dealership again!!! Thanks Dennis More

Report | Print

Excellent Customer Service I received excellent customer service from the Sales Department as well as the General Manager. I have been leasing Cadillac's from this dealership si I received excellent customer service from the Sales Department as well as the General Manager. I have been leasing Cadillac's from this dealership since 2009 as a General Motors retiree. I never have any problems with my GM discounts and my Salesman Bill S. is always dressed to the tee and professional. The new General Manager is Great also a sharp dresser and professional with his presentation during negotiation of financial expectations. Great experience, great coffee and relaxing waiting room. More

Report | Print

Great Sales Practices and friendly people Very Friendly and provided a lot of info on the operation of the car. (Sales) Very accommodating, not like the old days of car buying! (Sales) * Very Friendly and provided a lot of info on the operation of the car. (Sales) Very accommodating, not like the old days of car buying! (Sales) **I think they could have found me a lower interest rate though (Finance) More

Report | Print

Traverse Purchase My family and I were looking for a utilitarian vehicle that could deliver for our growing needs and the Traverse was our top choice due to its roomy s My family and I were looking for a utilitarian vehicle that could deliver for our growing needs and the Traverse was our top choice due to its roomy size and after shopping around I ended up buying from Bill at Malouf (miles from home) given the care they provided which started with David in internet Sales. Open and timely communication was key and they delivered. More

Report | Print

Excellent Service and No Pressure Sales Experience I had a great experience leasing a car at Malouf Chevy. The salesman, Rich was very friendly and knowledgeable. He made the whole experience pressure I had a great experience leasing a car at Malouf Chevy. The salesman, Rich was very friendly and knowledgeable. He made the whole experience pressure free. I felt more like I was shopping with a friend who had my interest as his priority and not a hawk concerned with making a deal to check off on the sales board. There was no back and forth with the sales manager to work a special deal just for me on just that day. The price was of the car made clear upfront so there wasn't a need haggle and hope I got a good number, which is what actually made me go there based on a recommendation from a friend. The managers Tony and Joe came over and introduced themselves since we were there on a quiet weeknight, they were extremely friendly and personable. We chatted for a while about classic cars and I really did enjoy talking to them. Our last stop was finance to put our deal on paper. Kevin is a great guy and made the process a breeze. I've honestly never had a better experience making any kind of large purchase as I did there. I would and have already recommended Malouf and namely Rich to anybody looking for a car and a piece of mind. More

Report | Print

Do your homework before you go and know your prices. I read all the reviews, they were so good that I had to try. Well, In my opinion, they do not care about you all they care about is getting the sale. I read all the reviews, they were so good that I had to try. Well, In my opinion, they do not care about you all they care about is getting the sale. I was sold a car that I didn't need, nothing else was offered, it was the worst experience that I ever had..These {ALL} salespeople are so good that you don't know what hit you. I went in for a quote and landed up with a 30K bill after interest when I realized what I did, they didn't help at all. Never once did they offer any options just took my car and moved on. Was ignored when I wanted my car back, was told it was gone when it wasent., They cared only about the sale so if you go there bring someone who is sharper than you to understand the way they explain things. Again, these guys are professionals, that's how good they are so BEWARE!!!!!!! More

Report | Print

Outstanding Dealership & Sales Consultant My experience at Malouf Cadillac purchasing a new vehicle was fantastic. No pressure, no haggling and none of that back and forth routine between sale My experience at Malouf Cadillac purchasing a new vehicle was fantastic. No pressure, no haggling and none of that back and forth routine between salesman and manager. Dennis Sloyan, Sales Consultant, was courteous, knowledgeable and answered every question I asked about the new vehicle. If you're in the market for a new Cadillac go see Dennis at Malouf Cadillac. More

Report | Print

Found me the car I wanted for a perfect price! Going into Malouf, I had a certain type of car with options in mind. Even though they didn't have the car on the lot, Andrew was very helpful in setti Going into Malouf, I had a certain type of car with options in mind. Even though they didn't have the car on the lot, Andrew was very helpful in setting up the paper work, and working with Joe to help find the car I wanted with the best price possible. They were upfront with everything, and didn't try to play tricks or hide information. They found the car for me a couple days later and Andrew was great with staying in contact with me, and when the car would be ready to pick up. When picking up the car Andrew was very helpful showing me the features on the car along with helping me thought the process, since it was my first time buying a new car. Kevin made the paper work process fast and easy and didn't try push me towards items I didn't want. Overall, it was a very enjoyable experience and will recommend Malouf Chevrolet for any friends or family looking for a new Chevy! More

Report | Print

Excellent dealership. No nonsense, fair deal! If in the market for a Chevy or Cadillac, look no further. Malouf Chevy Cadillac is a great place to go. Fair deals, no nonsense and straight to the If in the market for a Chevy or Cadillac, look no further. Malouf Chevy Cadillac is a great place to go. Fair deals, no nonsense and straight to the point. They value your time and your money. Very friendly. More

Report | Print

Restored my Customer Loyalty to Chevrolet! I have been a Loyal Chevrolet Customer for almost 2 decades which represents multiple vehicles with having a family of 6. Approaching the maturation I have been a Loyal Chevrolet Customer for almost 2 decades which represents multiple vehicles with having a family of 6. Approaching the maturation of my current 2 leases, I went to a recommended dealer in Cherry Hill and had a really bad customer experience with Sales. I had researched other vehicles from different Manufacturers other than Chevy having had that bad experience. It had been my first time to Malouf and the General Manager, Joseph Mitolo and my Sales Rep, Bill Selby totally changed my Chevrolet experience. Hoping to have at least 2 decades more of vehicles coming from this dealership. These people were decent & ethical. Although this dealership was pretty large they seem to care enough about the average customer right down to Finance Manager, Kevin Szelag! Great experience. More

Report | Print