Joseph Mitolo | Page 33

Good Dealership -- Good Deal We found Kevin Bamrick to be a most pleasant, patient, and informative salesman. We felt he was honest and open and most interested in making a deal t We found Kevin Bamrick to be a most pleasant, patient, and informative salesman. We felt he was honest and open and most interested in making a deal that would please us--the customer. He listened to our issues and assuaged our concerns. Bringing in his Manager, Joe Mitolio, who also was low-key, professional and rather open and honest, we were able to agree on a fair price and happily arrange the lease of a new XT 5 which we really, really like. And we really like the dealership and salesman as well. Thank you!! More

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relief I went to Malouf and had a great experience with Rich Esposito. I told him what I wanted and what I wanted to spend. He was so patient and went above I went to Malouf and had a great experience with Rich Esposito. I told him what I wanted and what I wanted to spend. He was so patient and went above and beyond. I'm beyond happy with my new vehicle. More

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Thank You...Dennis, Joseph & Malouf Cadillac We have know Dennis Sloyan for 28 years. We love Cadillac and we buy and lease, only from Dennis. We have followed Dennis through the years and enjoy We have know Dennis Sloyan for 28 years. We love Cadillac and we buy and lease, only from Dennis. We have followed Dennis through the years and enjoyed many great Cadillac Vehicles. Recently, at Malouf Cadillac, we leased a 2019 XT4 Sport. Dennis and Joseph Mitolo greeted us like we were "Family" Every minute of our vehicle selection & finalizing our lease was "Perfect" Our questions and concerns were answered, everything completed in a very friendly & professional manner. We had a great afternoon with them. Other employees at the Malouf Showroom were also friendly, helpful, and professional. From start to finish, it was a wonderful experience. Thank you, Dennis, Joe, and Malouf... Take care, Salvatore & Barbara Azzarello More

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Simply the vest Denise sold me my first Cadillac 6 yr ago. He is a pleasure to work with your not just another customer ..hence, why I drove 1 hr to buy my next Cadil Denise sold me my first Cadillac 6 yr ago. He is a pleasure to work with your not just another customer ..hence, why I drove 1 hr to buy my next Cadillac from him. His smile and personality proved the rise was worth it. Thanks to him and Joe Mitola they worked dilengtly to give me the best deal. I couldnt be happier. If your not going to buy your next car at Malouff then don't bother buying a car at all More

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Purchase of Cadillac escalade Dennis,the salesman was easy going and not pushy like most sales people. Joe the general manager was also helpful. It was a nice peaceful trade in and Dennis,the salesman was easy going and not pushy like most sales people. Joe the general manager was also helpful. It was a nice peaceful trade in and purchase. I would buy from this dealership again!!! Thanks Dennis More

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Excellent Customer Service I received excellent customer service from the Sales Department as well as the General Manager. I have been leasing Cadillac's from this dealership si I received excellent customer service from the Sales Department as well as the General Manager. I have been leasing Cadillac's from this dealership since 2009 as a General Motors retiree. I never have any problems with my GM discounts and my Salesman Bill S. is always dressed to the tee and professional. The new General Manager is Great also a sharp dresser and professional with his presentation during negotiation of financial expectations. Great experience, great coffee and relaxing waiting room. More

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Great Sales Practices and friendly people Very Friendly and provided a lot of info on the operation of the car. (Sales) Very accommodating, not like the old days of car buying! (Sales) * Very Friendly and provided a lot of info on the operation of the car. (Sales) Very accommodating, not like the old days of car buying! (Sales) **I think they could have found me a lower interest rate though (Finance) More

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Traverse Purchase My family and I were looking for a utilitarian vehicle that could deliver for our growing needs and the Traverse was our top choice due to its roomy s My family and I were looking for a utilitarian vehicle that could deliver for our growing needs and the Traverse was our top choice due to its roomy size and after shopping around I ended up buying from Bill at Malouf (miles from home) given the care they provided which started with David in internet Sales. Open and timely communication was key and they delivered. More

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Excellent Service and No Pressure Sales Experience I had a great experience leasing a car at Malouf Chevy. The salesman, Rich was very friendly and knowledgeable. He made the whole experience pressure I had a great experience leasing a car at Malouf Chevy. The salesman, Rich was very friendly and knowledgeable. He made the whole experience pressure free. I felt more like I was shopping with a friend who had my interest as his priority and not a hawk concerned with making a deal to check off on the sales board. There was no back and forth with the sales manager to work a special deal just for me on just that day. The price was of the car made clear upfront so there wasn't a need haggle and hope I got a good number, which is what actually made me go there based on a recommendation from a friend. The managers Tony and Joe came over and introduced themselves since we were there on a quiet weeknight, they were extremely friendly and personable. We chatted for a while about classic cars and I really did enjoy talking to them. Our last stop was finance to put our deal on paper. Kevin is a great guy and made the process a breeze. I've honestly never had a better experience making any kind of large purchase as I did there. I would and have already recommended Malouf and namely Rich to anybody looking for a car and a piece of mind. More

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Do your homework before you go and know your prices. I read all the reviews, they were so good that I had to try. Well, In my opinion, they do not care about you all they care about is getting the sale. I read all the reviews, they were so good that I had to try. Well, In my opinion, they do not care about you all they care about is getting the sale. I was sold a car that I didn't need, nothing else was offered, it was the worst experience that I ever had..These {ALL} salespeople are so good that you don't know what hit you. I went in for a quote and landed up with a 30K bill after interest when I realized what I did, they didn't help at all. Never once did they offer any options just took my car and moved on. Was ignored when I wanted my car back, was told it was gone when it wasent., They cared only about the sale so if you go there bring someone who is sharper than you to understand the way they explain things. Again, these guys are professionals, that's how good they are so BEWARE!!!!!!! More

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