Joseph Ruiz
Joseph Ruiz at INFINITI Of Orland Park
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Joseph Ruiz

Client Advisor

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Joseph Ruiz

April 28, 2024

Dealership Rating
Employee Rating

Thank you joe the best service ever, and thanks for doing everything needed in one place More

by ahmedbsamaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 15, 2024

Dealership Rating
Employee Rating

Great experience. Very comfortable not rushed on the car buying very knowledgeable. Will definitely recommend. More

by dcarrillo3231990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wagner

Apr 19, 2024

INFINITI Of Orland Park responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you felt comfortable and well-informed throughout the car buying process. Our team takes pride in providing knowledgeable and unhurried service to ensure that our customers have a great experience. We appreciate your recommendation and are delighted that you chose us for your automotive needs. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

April 05, 2024

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Employee Rating

Attentive, yet welcomed casual experience with no pressure. reaching out to us before the visit got some of the preliminary tasks accomplished More

by CMAZZUCA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2024

INFINITI Of Orland Park responded

Thank you for sharing your experience with us! We're delighted to hear that you felt welcomed and at ease during your visit, and we're pleased that our team provided an attentive yet pressure-free environment. It's great to know that reaching out beforehand helped streamline the process for you and accomplished some preliminary tasks. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to welcoming you back in the future! Best Wishes, INFINITI Of Orland Park

March 30, 2024

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Employee Rating

I Iove how you guys handle business. Everyone was real respectful and polite. Makes me want to only deal with you guys. More

by ANTWANBROWN55
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

INFINITI Of Orland Park responded

Thank you so much for your kind words! We're thrilled to hear that you love how we handle business and that you found everyone respectful and polite. Providing exceptional customer service is at the core of what we do, and we're delighted that our efforts have made you want to continue dealing with us. Your satisfaction and loyalty mean the world to us, and we're grateful for the opportunity to serve you. If you ever need anything or have any questions, please don't hesitate to reach out. We look forward to continuing to exceed your expectations in the future! Best Wishes, INFINITI Of Orland Park

March 24, 2024

Dealership Rating
Employee Rating

Infiniti of Orlando park is the best Infiniti dealership that I’ve did business with. They have good deals and were efficient. Deals are completed expeditiously. I will be a repeat customer! More

by THEODOREPOMMELLS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

March 17, 2024

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Employee Rating

Mr. Ruiz was very knowledgeable about the vehicle I purchased (Q50) and very responsive to our questions, text messages, etc. More

by kdonn34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 15, 2024

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Employee Rating

Dealership had great prices and got the deal done in a fast manner. This deal has made me a return customer! More

by THEODOREPOMMELLS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 20, 2023

Dealership Rating
Employee Rating

The sale negotiation was a grueling and often contentious process, srarting with the dealers advertised sale price of the car, which the salesperson said was a mistake. More

by robertminikel
Recommend Dealer
No

Other Employees Tagged: Ronnie Robles, JJ Vock

Dec 21, 2023

INFINITI Of Orland Park responded

We're genuinely sorry to hear about the challenges you faced during the sale negotiation process. We apologize for any confusion caused by the advertised sale price discrepancy, and we understand how frustrating that can be. Your feedback is important to us, and we'd appreciate the opportunity to address your concerns. Please reach out to [contact information] so we can discuss your experience further. Thank you for bringing this to our attention. Best Wishes, INFINITI Of Orland Park

December 08, 2023

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Employee Rating

I was sold a car with underlying issues that were not corrected before the sale More

by tinia.robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 05, 2023

Dealership Rating
Employee Rating

Great experience overall. The facility was very nice and customer friendly. John Pullen was amazing, he was a tremendous help! Very professional, kind, patient, attentive, kno More

by Tekila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JP Pullen

1

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