Joseph Russo | Page 16

Ken Ganley Subaru Wickliffe was one of several Subaru dealerships I reached out to via e-mail in my search for a new 2024 Crosstrek Limited lease deal. The dealership responded back to me with the re dealerships I reached out to via e-mail in my search for a new 2024 Crosstrek Limited lease deal. The dealership responded back to me with the requested information, but only after a secondary email restating my request. And the information provided was not as comprehensive as I requested. On the plus side the conversation was cordial and their internet sales manager also followed up with me. I would encourage more dealership work with customers who indicate their communication style is electronic versus trying to get a customer in the door; our time as as valuable as yours. Ultimately I worked with Brunswick Subaru for their willingness to provide me all the info needed and respecting my time. More

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I had a great experience at Ken Ganley Subaru, I purchased a Forrester and everyone that I came in contact with was kind, helpful and willing to help. Cristian Vasile helped me. He was great!!! This purchased a Forrester and everyone that I came in contact with was kind, helpful and willing to help. Cristian Vasile helped me. He was great!!! This dealership is top notch!!! More

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Fair prices and concerned about customer retirements . Did an excellent job explaining how the car works and my dog Buster was welcome on a test drive. Did an excellent job explaining how the car works and my dog Buster was welcome on a test drive. More

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Great experience with Allie. No pressure, drove two vehicles and decided on the Outback. Looking forward to working with the team there. No pressure, drove two vehicles and decided on the Outback. Looking forward to working with the team there. More

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In the past year me and my wife replaced 2 old cars with Subarus. Chrissy helped us both times and made everything quick and easy, and taking the time to answer all of our questions. Even came in on her day Subarus. Chrissy helped us both times and made everything quick and easy, and taking the time to answer all of our questions. Even came in on her day off to work around my schedule! More

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The salesman and manager that i dealt with were extremely helpful! The car i was looking for was not on the lot but they found one and had it there in a couple days. Overall very satisfied with the entire ex helpful! The car i was looking for was not on the lot but they found one and had it there in a couple days. Overall very satisfied with the entire experience More

by MRULAND1968 Verified Customer Verified Customer

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Every interaction from the staff was helpful and friendly. The negotiating process was professional and realistic. Brandon’s a pro. He answered my questions and gave me information that I didn’t ev friendly. The negotiating process was professional and realistic. Brandon’s a pro. He answered my questions and gave me information that I didn’t even think of. I drove home with a smile on my face and a GREAT automobile! I still call Brandon with further questions. More

by Jim Verified Customer Verified Customer

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Good communication. Efficient as well. Came in, wanted to buy out my lease and was out within an hour. Efficient as well. Came in, wanted to buy out my lease and was out within an hour. More

by MMORAN16 Verified Customer Verified Customer

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I had a very good experience with the Ken Ganley Subaru Wickliffe dealership on my purchase of a Forester. I worked with multiple salespeople (James and Allie), a sales manager (Joe), their finance departm Wickliffe dealership on my purchase of a Forester. I worked with multiple salespeople (James and Allie), a sales manager (Joe), their finance department (Mike), and an after sale customer delivery specialist (Robert). I thought everyone on the team worked exceptionally well together, each helping one another, and making my experience a good one. More

by JOEBORDONARO Verified Customer Verified Customer

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Everything went very smooth with the purchase of the truck but the cashier was very rude. She clearly didn’t want to be there and her doing her job was an inconvenience truck but the cashier was very rude. She clearly didn’t want to be there and her doing her job was an inconvenience More

by Kevins776 Verified Customer Verified Customer

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