Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe

Joseph Russo | Page 17

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
221 Reviews
4.9

221 Reviews

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221 Reviews of Joseph Russo

January 17, 2024

Dealership Rating
Employee Rating

Every interaction from the staff was helpful and friendly. The negotiating process was professional and realistic. Brandon’s a pro. He answered my questions and gave me information that I didn’t ev More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles , Robert Swyt Jr.

Jan 18, 2024

Ken Ganley Subaru Wickliffe responded

Jim, it's great to know that Brandon and our team at Ken Ganley Subaru Wickliffe were able to assist you in finding a car that makes you smile! We're here for any further questions in the future. Thanks so much for your business and safe travels with your new ride!

January 17, 2024

Dealership Rating
Employee Rating

Good communication. Efficient as well. Came in, wanted to buy out my lease and was out within an hour. More

by MMORAN16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Mike Swansinger

Jan 18, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review! We're happy that our team could make your visit an efficient one and we hope to see you again in the future here at Ken Ganley Subaru Wickliffe!

January 17, 2024

Dealership Rating
Employee Rating

I had a very good experience with the Ken Ganley Subaru Wickliffe dealership on my purchase of a Forester. I worked with multiple salespeople (James and Allie), a sales manager (Joe), their finance departm More

by JOEBORDONARO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender, Allie Grant, Mike Swansinger, Robert Swyt Jr.

Jan 18, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for the review, Joe! It's great to hear that our team at Ken Ganley Subaru Wickliffe worked hard to make your experience an excellent one. Enjoy your Forester and please don't hesitate to reach out if we can assist you with any additional automotive needs in the future!

December 19, 2023

Dealership Rating
Employee Rating

Everything went very smooth with the purchase of the truck but the cashier was very rude. She clearly didn’t want to be there and her doing her job was an inconvenience More

by Kevins776
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Carter , Michael Pruce

Dec 20, 2023

Ken Ganley Subaru Wickliffe responded

Kevin, we're glad to know your purchase process went smoothly at Ken Ganley Subaru Wickliffe. However, it's disappointing to learn about the interaction with our cashier and we'll be sure to address this with the team. Thank you!

December 16, 2023

Dealership Rating
Employee Rating

Very welcoming. We were greeted as soon as we walked in the door. All of the sales staff and financial staff were easy to understand and helpful. More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles , James Callender

Dec 18, 2023

Ken Ganley Subaru Wickliffe responded

Hi Gary, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 10, 2023

Dealership Rating
Employee Rating

Our salesman was Allie and she went above and beyond to help up get the car we wanted. More

by JOEPOOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender, Allie Grant

Dec 11, 2023

Ken Ganley Subaru Wickliffe responded

Allie and the team are grateful for the five-star review, Joe! We hope you enjoy your vehicle and look forward to serving you again! - Ken Ganley Subaru Wickliffe

Dec 12, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2023

Dealership Rating
Employee Rating

I moved to the US few months ago and was very anxious about leasing a car. The team at Kan Ganley Subaru dealership was formidable and the agent assigned to me, Anshu, was exceptional. He was very kind a More

by Joseph El Roumi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender, Anshu Mangotra, Gino Palombo

Dec 11, 2023

Ken Ganley Subaru Wickliffe responded

Hello Joseph, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Thanks for the recommendation, and have an amazing day!

December 05, 2023

Dealership Rating
Employee Rating

Most of everyone was friendly and helpful to say the least. They had the car that I wanted. More

by KRB2072
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Vasile , Mike Swansinger

Dec 06, 2023

Ken Ganley Subaru Wickliffe responded

We appreciate you leaving us five stars! We look forward to seeing you again! - Ken Ganley Subaru Wickliffe

December 03, 2023

Dealership Rating
Employee Rating

I would say without a doubt the best place to buy your car in lake county! More

by Larsenfamily3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Dealership Rating
Employee Rating

This is my 8th Subaru from Ganley Subaru of Wickliffe. Brandon Miles, Joe Russo, Mike Kaminski, and the entire team make sure that I get the best car and deal for my needs. I have no reason to look at oth More

by Alex R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Franco Lanese , Mike Swansinger, Robert Swyt Jr.

Nov 30, 2023

Ken Ganley Subaru Wickliffe responded

Alex, we're delighted to know that our team at Ken Ganley Subaru Wickliffe has consistently provided you with great service. Thank you for your loyalty and trust in us! Enjoy your 8th Subaru!

Dec 01, 2023

Ken Ganley Subaru Wickliffe responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

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