Joseph Russo | Page 7
Sales Manager
Ken Ganley Subaru Wickliffe
28840 Euclid Ave
Wickliffe, OH 44092
84 Reviews
Write a Review85 Reviews of Joseph Russo
August 14, 2023
First class all the way from sales to service fair upfront easy to deal with thanks for a great car upfront easy to deal with thanks for a great car More
Other Employees Tagged: Mike Swansinger , Brian Lunar
August 02, 2023
Very unreliable. Poor customer service and untruthful. No accountability for their side of transaction. Never return. Poor customer service and untruthful. No accountability for their side of transaction. Never return. More
Other Employees Tagged: Steve Mihalic , Jay Shepard
August 01, 2023
Staff went above and beyond to locate the exact model and features that I was looking for. They were knowledgeable, professional, and worked quickly. features that I was looking for. They were knowledgeable, professional, and worked quickly. More
Other Employees Tagged: Brandon Miles
August 01, 2023
This is my 4th Subaru. My last one and this one are both from this dealership. There is a reason I am a repeat customer. The sales department is knowledge, friendly and My last one and this one are both from this dealership. There is a reason I am a repeat customer. The sales department is knowledge, friendly and pays attention to my particular needs and interests. In between purchases, the service department is fantastic. I trust them. It's the experience that creates repeat customers. More
Other Employees Tagged: Craig Hatcher, Dario Miocic, Larry Clement, Brian Buehner, Jennifer Martinitis , Jim Gentile
July 31, 2023
This is the 3rd car I’ve leased from them! They are professional and excellent during the whole process! They are professional and excellent during the whole process! More
Other Employees Tagged: Brandon Miles, Mike Swansinger
July 28, 2023
James was awesome, made my first car buying experience very enjoyable. Joe Russo was awesome very enjoyable. Joe Russo was awesome More
Other Employees Tagged: James Callender
July 21, 2023
Everyone was very friendly and helpful each time I walked through the door. Jeff did a great job of explaining the advantages of Subaru. Joe Russo did a great job of locating and bringing in my Forester qu through the door. Jeff did a great job of explaining the advantages of Subaru. Joe Russo did a great job of locating and bringing in my Forester quicker than expected. Thanks to everyone. More
Other Employees Tagged: Jeff Leovic , Jim Gentile
July 18, 2023
Very professional and courteous. Willing to negotiate prices and describe in detail the vehicle.also good listening skills to help us decide on the perfect vehicle. And not pushy to Willing to negotiate prices and describe in detail the vehicle.also good listening skills to help us decide on the perfect vehicle. And not pushy to make sale but confident in the product More
Other Employees Tagged: Allie Grant, Jeff Leovic, James Callender, Crissy Faught
July 14, 2023
Everyone was extremely friendly and welcoming. Location was very clean. Everyone I spoke to was very knowledgeable and super nice. Location was very clean. Everyone I spoke to was very knowledgeable and super nice. More
Other Employees Tagged: Robert Swyt Jr. , Cristian Vasile , Jim Gentile
July 13, 2023
This was a pleasant experience. We still have some of our options waiting on a back order so not fully closed but we liked Allie and Joe and the effort to find a new car quickly fo We still have some of our options waiting on a back order so not fully closed but we liked Allie and Joe and the effort to find a new car quickly for us. I do think trade in of our Lexus was too low ... but I did not negotiate. Just wanted to wrap up and close deal. The value of the Costco program was not fully clear to us. Although, frankly, had we not gone to Costco I doubt we would have found Subaru Wickliffe and we rather liked the group. Now to see how long term goes! More
Other Employees Tagged: Allie Grant, Jennifer Martinitis , Jim Gentile