Joseph Simsek | Page 10

The most superb service that I have ever received! I recently received a postcard from Benzl Busch informing me of a special offer regarding a trade in of my car. I called the dealership and asked for I recently received a postcard from Benzl Busch informing me of a special offer regarding a trade in of my car. I called the dealership and asked for Joe Simsek (whose name was on the card) during the covid 19 period. The receptionist gave Joe the message at home. He called me back from home (in under 5 minutes) and was polite and knowlegeable. I asked Joe S. to coordinate with one of my favorite people at Benzl Busch, Joe Herman. Joe Herman is a sales manager and he always steps in to make sure that everything is done to perfection for me. The two Joes arranged for me to review the Mercedes S series and rather than push a more expensive car led me to a fully loaded S 450 car. I really did not need an 8 cylinder car -the 6 cylinder with turbo was fantastic for me and decreased the car payments by several hundred dollars a month. They could not have been more helpful since he also had S550s to trade but understood that might be overkill for my driving needs and tried to save me money. I had never even heard of the S 4 series. Joe S. did most of the follow up work and was incredibly responsive. Worked out the entire lease for me and all I had to do was pick the car up and bring my car in. I guess its an honor for me to say that this is my sixth Mercedes (or maybe 7th) that I have gotten through Benzl Busch. They have the best people working there and it is always a great pleasure, This was an especially great experience because Benzl managed to do all of this during the quarantine period. I never walked into any building or had any contact except via telephone. I realized I left a tiny scan disk in the car after I brought it in that had 600 children songs on it. Joe S. got it back for me which was no easy task during this quarantine period and he did it with grace. Kudos to the team and a special thanks to Joe S. (he is great) and Joe Herman who called to make sure that I was happy after I took the car home. I love Benzl Busch! Heidi Rigney More

by heidikrigney Verified Customer Verified Customer

Report | Print

Yusuf Simsek (sales) and Scott Bateman (service) are amazing! Teamwork, synergies, parts availability, timeliness, reliability, responsiveness, it’s all there! Benzel’s formula works and the team is sup amazing! Teamwork, synergies, parts availability, timeliness, reliability, responsiveness, it’s all there! Benzel’s formula works and the team is super dedicated. More

by POLTHOF Verified Customer Verified Customer

Report | Print

A great experience This dealership is excellent with their luxury vehicles. I am more than happy with the assistance from Joseph Simsek. The two cars that I have purchas This dealership is excellent with their luxury vehicles. I am more than happy with the assistance from Joseph Simsek. The two cars that I have purchased from here are amazing. More

by FALVARADO4114 Verified Customer Verified Customer

Report | Print

New car experience! My salesman Joe Simsek made my 1st time buy a fun, painless and informative experience! Definitely will recommend the dealership. Fausto, my tech gu My salesman Joe Simsek made my 1st time buy a fun, painless and informative experience! Definitely will recommend the dealership. Fausto, my tech guy was a wiz with his knowledge. More

Report | Print

excellent salesmanship and 360 service I purchased over 4 vehicles from this dealership over time and intend to purchase another one in 2020 excellent salesmanship and service great I purchased over 4 vehicles from this dealership over time and intend to purchase another one in 2020 excellent salesmanship and service great follow-up and personal assist More

Report | Print

Exceptional service Joseph is exceptional employee - you should make sure to keep him fully engaged. This was my 5th purchase from the dealership - one of the big reason Joseph is exceptional employee - you should make sure to keep him fully engaged. This was my 5th purchase from the dealership - one of the big reasons is exceptional service by Joseph. More

Report | Print

Everything was okay Everything was okay. They answer all questions. Explain about the car how is technology. What is different than my older mercedes. Sales person was ve Everything was okay. They answer all questions. Explain about the car how is technology. What is different than my older mercedes. Sales person was very helpful and respectful.. More

Report | Print

Pleasure to deal with our salesman was exceptional.If I had a question he had the answer didn't have to go to his manager like most dealerships.JOE SIMSEK IS A PERSON TO TR our salesman was exceptional.If I had a question he had the answer didn't have to go to his manager like most dealerships.JOE SIMSEK IS A PERSON TO TRUST. More

Report | Print

Excellent Everything was absolutely great and the sales person was very helpful and kind person I did not mind the time that I have spend with the paperwork. T Everything was absolutely great and the sales person was very helpful and kind person I did not mind the time that I have spend with the paperwork. Thanks More

Report | Print

Incredible Purchase Experience Start to Finish! Had an incredible experience with the folks at Benzel-Busch, they did a great job helping me find, customize and receive my new Benz. All around a gr Had an incredible experience with the folks at Benzel-Busch, they did a great job helping me find, customize and receive my new Benz. All around a great experience every step of the way, and extra thanks for Yusuf (Joseph) Simsek who went the extra distance w/keeping me updated every step as the way as we waiting for delivery. I would give a 6-star rating if I could! More

Report | Print