Joseph Vicari Jr.
Joseph Vicari Jr. at Heiser Ford Lincoln
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Joseph Vicari Jr. | Page 11

Parts Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
131 Reviews

Dealership Experience

30 yrs, 1 mo

Industry Experience

4 yrs, 3 mos

4.4

131 Reviews

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131 Reviews of Joseph Vicari Jr.

January 18, 2021

Dealership Rating
Employee Rating

Everything went according to plan from appointment to actual service with my oil change! Kirk handled everything professionally! I will be back for future service. More

by RVIGDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirk Jakovec

Jan 21, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 13, 2021

Dealership Rating
Employee Rating

the service is the best I have dealing with heiser ford for 50th or more years I would highly recommend this service department to all More

by polk53206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Bromeland, Kirk Jakovec, Matthew Pulaski, Service Team

Jan 14, 2021

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you've continued to have a great experience with the Heiser team for over 50 years! We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 03, 2021

Dealership Rating
Employee Rating

The friendliness and service was 5/5 stars. I got new tires, but they uncovered an issue with my thermometer, but were not pushy and they did not charge me for the diagnostic. Highly recommended! More

by Jeep GC MKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Meyer, Service Team, Brandi Winfrey

Jan 04, 2021

Heiser Ford Lincoln responded

Thank you for your business, kind words and 5-star review! We are so happy we were able to help! Have a great day.

December 07, 2020

Dealership Rating
Employee Rating

It's my favourite dealership!It's very cozy of filling when l am there. Parts and Service dept Employees very knowledgeable and helpful. Very thankful for my great experience! Arkadiy Tsirlin. LADA DR More

by Arkadiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Bromeland, Kirk Jakovec, Matthew Pulaski, Service Team, Parts department

Dec 08, 2020

Heiser Ford Lincoln responded

Dear Arkadiy, Thank you for the positive feedback! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 01, 2020

Dealership Rating
Employee Rating

Very clear results of inspection and a quick follow-up to solve the issue. Last visit was for general maintenance and I was in and out fairly quickly. More

by Duke19371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2020

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive review! We are thrilled to hear that you had a great experience with Joe and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 29, 2020

Dealership Rating
Employee Rating

The staff was professional, courteous and timely. I was called after the completion of work and quoted a price. I plan to get more work done to my vehicle due to this pleasant experience. More

by R Harmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Bromeland, Kirk Jakovec, Matthew Pulaski, Service Team, Brandy

Nov 30, 2020

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 16, 2020

Dealership Rating
Employee Rating

The staff at Heiser are always pleasant and professional. The waiting room is comfortable. The work done on my 🚗 has always been done very well and without problems. More

by KBERRY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandi Winfrey

Nov 17, 2020

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 04, 2020

Dealership Rating
Employee Rating

Very good experience. My car was done on time. The staff was friendly and attentive to my needs for my car. He also informed me of other work needed More

by plavonne2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Bromeland, Kirk Jakovec, Matthew Pulaski, Service Team

Nov 05, 2020

Heiser Ford Lincoln responded

Thank you for your business! We appreciate the kind words. We look forward to working with you in the future. Have a wonderful day!

October 09, 2020

Dealership Rating
Employee Rating

One always appreciates working with professionals in their field - it has been great to work with Joe Vicari, Jr. Easy, complete and honest. Look forward to relationship building. More

by ANNWOELFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Heiser Ford Lincoln responded

Ann, we are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

October 06, 2020

Dealership Rating
Employee Rating

Service was fantastic, fixed right the first time and on time. Service advisors were friendly and extremely helpful keeping me informed in a timely manner. More

by ARIC_722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Team

Oct 06, 2020

Heiser Ford Lincoln responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

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