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Joseph Weil
Joseph Weil at Russ Darrow Nissan of Milwaukee

Joseph Weil

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
136 Reviews

My goals as your service adviser are to bridge the communication gap between you and your technician, as well as make sure you understand the value of Nissan products and services. I want to make sure that you feel confident and educated when it comes to your vehicle. I look forward to helping you in the future.

Dealership Experience

14 yrs, 5 mos

Industry Experience

15 yrs, 5 mos

Specialties & Trainings

I am a published contributor to the June 5th 2016 Milwaukee Journal Sentinel(in partnership with ADAMM) on the link between customers and technicians.

4.7

136 Reviews

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136 Reviews of Joseph Weil

July 21, 2025

Dealership Rating
Employee Rating

Knowledge respectful informative skilled helpful & sensitive in understanding of my situation . kept me well informed about what was found More

by sandkay26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Cyrus Farahbakhsh, Erin Poulos, Shaun Sellers, Gerald Schiller

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Jul 22, 2025

Russ Darrow Nissan of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen matt.hansen@russdarrow.com

July 04, 2025

Dealership Rating
Employee Rating

Gerald was very informative and although the service person working on my truck forgot to reset my mileage maintenance reminder he did it himself. I appreciate that. More

by Yvonne Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, Gerald Schiller

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Jul 06, 2025

Russ Darrow Nissan of Milwaukee responded

Yvonne, Thank you for your business and this review. We're pleased to hear that Gerald and our team were able to serve you and demonstrate our commitment to excellent service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

July 02, 2025

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Employee Rating

They did not put my battery bracket back on and left it in my engine. More

by utepo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Russ Darrow Nissan of Milwaukee responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Hansen matt.hansen@russdarrow.com

June 23, 2025

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Employee Rating

They were very nice and kind and good personality but they took the time to answer my question. More

by DENASMIT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Cyrus Farahbakhsh, Erin Poulos, Shaun Sellers, Gerald Schiller

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Jun 23, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

June 15, 2025

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Employee Rating

We have been taking our cars for service here for 11 years and are extremely satisfied with their service dept. We have also purchased two cars at this dealership and have been very happy with our deal More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Cyrus Farahbakhsh, Erin Poulos, Shaun Sellers, Gerald Schiller

Report | Print
Jun 15, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

June 06, 2025

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Employee Rating

Very helpful and professional when it come take of my car . Waiting very clean and did not take long. More

by arn_10@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Cyrus Farahbakhsh

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Jun 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

June 04, 2025

Dealership Rating
Employee Rating

Wonderful customer service very prompt good communication in a timely matter explained everything clearly very helpful and compassionate More

by JACKALYNMACK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Cyrus Farahbakhsh

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Jun 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

May 24, 2025

Dealership Rating
Employee Rating

I have good service with them for 6 years. Good people to work with. Thanks More

by Fed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise, JP Lopez

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May 24, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

April 21, 2025

Dealership Rating
Employee Rating

Fast service very knowledgeable about what the vehicle actually needed. Took time to explain what needed to happen. More

by ROXANNEHEARD75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 21, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

April 03, 2025

Dealership Rating
Employee Rating

The work done on my car was done in a time efficient manner. Nice crew! Thank you. More

by Alan Saavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Cyrus Farahbakhsh, Erin Poulos, Shaun Sellers

Report | Print
Apr 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

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