Joseph Weil
Joseph Weil at Russ Darrow Nissan of Milwaukee

Joseph Weil | Page 4

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
150 Reviews

My goals as your service adviser are to bridge the communication gap between you and your technician, as well as make sure you understand the value of Nissan products and services. I want to make sure that you feel confident and educated when it comes to your vehicle. I look forward to helping you in the future.

Dealership Experience

15 yrs, 2 mos

Industry Experience

16 yrs, 2 mos

Specialties & Trainings

I am a published contributor to the June 5th 2016 Milwaukee Journal Sentinel(in partnership with ADAMM) on the link between customers and technicians.

4.7

150 Reviews

Write a Review

150 Reviews of Joseph Weil

March 11, 2025

Dealership Rating
Employee Rating

great as always customer service nothing less. Video are a great thing to follow the work that's being done .i will always bring my car back for service again. More

by HENRY1887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Jerad Brockel, Travis Wise, Shaun Sellers , i always have great customer service

Mar 11, 2025

Russ Darrow Nissan of Milwaukee responded

Hello Henry: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

I was very impressed by the service I received during my oil change! The video showing them doing my checkup under my cars blew my mind. I really enjoyed watching it. Everyone especially Aaron was very mann More

by swellstchr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Aaron 5 Stars

Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

It's great to hear that Aaron and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

I love russ Darrow. Ive been coming there since the late 90's. You have service all 4 of my vehicles: 93 Maxima 2001 Maxima 2014 Maxima And now my 2014 pathfinder More

by Mountain3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Terry, who is no longer there

Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Louis, Thank you so much for your kind words for Paul, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

My service was handled very well and explained to me in depth, very satisfied thanks More

by cigarhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh

Mar 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your service experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

Dealership Rating
Employee Rating

Excellent and professional service. The service was very timely. I will definitely be back & recommend others. More

by RHONDAEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Keontre McCants

Mar 03, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, Rhonda, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

Dealership Rating
Employee Rating

The service dept is very friendly and doesn’t pressure me to have repairs done right a way since I am on a limited income and I can have it done when I come in to have routine oil changed done which makes More

by SANDIDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Keontre McCants

Mar 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 16, 2025

Dealership Rating
Employee Rating

Great team would trust my car with them with no problem at all great work More

by CORNELLRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Keontre McCants

Feb 16, 2025

Russ Darrow Nissan of Milwaukee responded

Ric, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 13, 2025

Dealership Rating
Employee Rating

Travis is very professional and courteous. He takes the time to explain the maintenance needed on future service visits. More

by mmccollum001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Feb 13, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear Travis was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

February 11, 2025

Dealership Rating
Employee Rating

The advisor was very knowledgeable, and helpful. He explained what needed to be done. Thank you More

by JEFFREY.WEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Russ Darrow Nissan of Milwaukee responded

Jeffrey, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Matt Hansen matt.hansen@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

Travis was not real friendly like other techs ive had in the past. He didn’t check any of my fluids or top them off or explain clearly exactly if something was wrong other then trying to get me to pay for More

by qunnaelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Lecher, Travis Wise, Erin Poulos, Shaun Sellers , Cyrus Farahbakhsh, Keontre McCants

Feb 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

Feb 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

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