Joseph Weil | Page 9

Oil change and tire rotation I didn’t have an appointment as I usually do so I was a little concerned on how much time it would take . They told me it would be 1.5 hrs wait and i I didn’t have an appointment as I usually do so I was a little concerned on how much time it would take . They told me it would be 1.5 hrs wait and it actually was done in 30 minutes. When I asked for a new remote battery it was given free of charge. Happy Customer. I’ll be back! More

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AWESOME This dealership does an AWESOME job with their customers. I appreciate their hard work every time I come. I wouldn't go anywhere else but here. This dealership does an AWESOME job with their customers. I appreciate their hard work every time I come. I wouldn't go anywhere else but here. More

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AWESOME My service writer was very knowledgeable, my oil change and tire rotation was done in a timely manner. Great people at Nissan Thanks for good servi My service writer was very knowledgeable, my oil change and tire rotation was done in a timely manner. Great people at Nissan Thanks for good service. More

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Service review Good service experience Staff is always very courteous and patient to answer all questions and concerns. Work is always done in a very timely manner Good service experience Staff is always very courteous and patient to answer all questions and concerns. Work is always done in a very timely manner as well. More

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Wrong oil due to coupon told to leave for days for other I used a coupon and was told after i picked up the car i would need to come and repay to have right oil in as the coupon was not for the recommended o I used a coupon and was told after i picked up the car i would need to come and repay to have right oil in as the coupon was not for the recommended oil. the coupon does not state this. I had concerns about my seat moving forward and was told it would need to stay for days that i can not do. The back seat is aligned wrong and was told its not an issue. Will not use this dealer again. Seems like if you use a coupon you dont get proper service and waranty issues are not a concern and if they can be figured out you juat have to deal with it. I have a car thats seat keeps moving up more every time i get in it. More

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Quick easy professional This place and these guys are amazing I will continue with them with all my auto needs for sure.. they always provide a1 service and are polite and pr This place and these guys are amazing I will continue with them with all my auto needs for sure.. they always provide a1 service and are polite and professional More

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2 hour oil change The service desk person told me it would take an hour, however I was there for 2 hours for a simple oil change and inspection. The service technician The service desk person told me it would take an hour, however I was there for 2 hours for a simple oil change and inspection. The service technician that did the work was fine, but they put the completed paperwork on the desk of the service desk person that checked me in only he left, probably left for lunch and my paperwork sat on his desk. The only reason I got out of there when I did is because I got up and said something. Meanwhile they still finished other people while I continued to wait. Not happy and likely will not go back. More

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Terrific service, attention to detail, best staff & Manager! I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and m I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and management! More

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Fantastic This is my second purchase from Russ Darrow and I couldn't be happier. John Hayes was so caring and helpful. He made my purchase a delight. Joe Weil, This is my second purchase from Russ Darrow and I couldn't be happier. John Hayes was so caring and helpful. He made my purchase a delight. Joe Weil, (Service Manager) was very helpful as always. Joe brought me in to the Russ Darrow family many years ago with my first Nissan. I'm a lifer. Thanks Russ Darrow. ??? More

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Awesome customer service. Very clean organization. Awesome first experience thank you guys so much everyone was so friendly. My wait time was no longer then I was told which was awesome. Awesome first experience thank you guys so much everyone was so friendly. My wait time was no longer then I was told which was awesome. More

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