Joseph Yirak | Page 2

This is easily the best service I have ever had at any dealership. I had to get my truck towed in this past Saturday and I wish I knew who I worked with on the phone initially to let them know I was havin dealership. I had to get my truck towed in this past Saturday and I wish I knew who I worked with on the phone initially to let them know I was having it brought in because they were so helpful getting everything set up and answering all my questions, and then Joey was the advisor put in charge of my truck and I can’t say enough good things. He got a car rental set up for me across the street at enterprise and he gave me his personal phone number and said to give him a call if there are any issues. Joey also was super communicative updating me immediately every time he had an update to give and explained everything that was getting done. There was also never any pressure to do extra items. Five stars all around! More

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Joey is always very kind and helpful. Joey made the experience very enjoyable and easy! Joey made the experience very enjoyable and easy! More

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Joey helped in the process, fixed the tire and received an oil change as well. an oil change as well. More

by donna.langner.ctr Verified Customer Verified Customer

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Joseph is awesome! I have always gotten great service with him ! He always has a smile and he goes above and beyond and to make sure my experience is great ! The best i I have always gotten great service with him ! He always has a smile and he goes above and beyond and to make sure my experience is great ! The best in your service dept! He always answers my questions with a smile ! Great employee!! More

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Joseph was incredibly helpful, professional, and communicative, making my entire car service experience easy and stress-free. communicative, making my entire car service experience easy and stress-free. More

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I can’t say enough great things about Joey in the service department! He is incredibly friendly, helpful, and genuinely goes above and beyond to make every service experience as easy and stress-free as possi department! He is incredibly friendly, helpful, and genuinely goes above and beyond to make every service experience as easy and stress-free as possible. Even on days when Joey isn’t going to be there when my vehicle is being serviced, he makes sure he’s completely in the loop and that everything is taken care of. He is also extremely accommodating when I need to bring my vehicle in and always makes me feel like I’m a priority. It’s rare to find someone who provides this level of customer service consistently. Joey is truly the best, and I highly recommend him to anyone looking for someone they can trust with their vehicle. ⭐️⭐️⭐️⭐️⭐️ More

by amandawilhelm43 Verified Customer Verified Customer

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Joey was great. Kept me posted on the status of the work. and made sure all the work was done properly. Kept me posted on the status of the work. and made sure all the work was done properly. More

by rocky_rockwood Verified Customer Verified Customer

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Service updates were informative & appreciated. This is only my second time using GM Chevrolet & the second time I've had Joey Yirak as my advisor since I bought my Traverse in FEB. He is extreme This is only my second time using GM Chevrolet & the second time I've had Joey Yirak as my advisor since I bought my Traverse in FEB. He is extremely professional & courteous throughout the entire process. A Monday drop-off for an a/c system check & a transmission flush turned into a 3-day evolution. I was hoping to get my vehicle back Wednesday afternoon & when I didn't hear anything back (for an update), Joey had his regular day off, I called around 2p.m. looking for Kelsea. Rodney picks up the phone & tells me that she's not on the floor, but he looked up my status & said that I needed I new radiator hose due to technician finding a leak. He apologized & said he could set me up with a rental since my car wouldn't be ready til tomorrow (Thursday). About 90-minutes later, Kelsea calls me & says my car is in line for a car wash & I can pick it up. Wait. What? How was this leak fixed? Duct tape? Totally confused, I'm wondering what is going on with this hose leak the technician found. Kelsea tells me that a seal was replaced & is a known issue on some vehicles so I wasn't charged. On Thursday, when I Joey got back, I brought my car by to have him show me a couple things on my display that weren't working as before. Since there was a system update, my display screen wasn't showing the icons that I had before. Joey apologized for the confusion from yesterday & was able to re-set my display screen. Thanks for all you do behind the scenes & in person, Joey. More

by meinfl Verified Customer Verified Customer

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Joseph was very helpful. He gave us his personal number so we could text him with any questions we had. He kept us up to date with the progress of our car. He made our exper He gave us his personal number so we could text him with any questions we had. He kept us up to date with the progress of our car. He made our experience a pleasant one. I felt I could trust him . I recommend him to anyone having problems with their car. More

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Yes. Joey honestly has the best customer service of anyone I've ever worked with. Joey honestly has the best customer service of anyone I've ever worked with. More

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