Josh Allen | Page 9

This was my first car buying experience, and based on the service I received and the problems that were dealt with, I can confidently say that I will never return to purchase a car from this dealership. TJ w service I received and the problems that were dealt with, I can confidently say that I will never return to purchase a car from this dealership. TJ was a great salesman and very eager about selling the car to me. However, there were several issues with financing, especially with Brittany not following the instructions given by my bank, causing my account to be frozen for 3 days. When speaking with management about the issues, Dan was very helpful and apologetic about the experience. Josh, however, refused to do anything but offer a sarcastic apology and say that there was nothing else he could do for us. Eventually he did reach out to make things right, but a manager speaking to me the way he did was completely uncalled for. Sam was always very talkative and made the time we spent waiting feel less tiresome, and he was the first to apologize when the problems first arose. Overall, I did not appreciate how the problems that the dealership created were blamed on myself and my family, so I will not be returning to purchase another car from the O'Daniel team. More

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TJ was great. Efficient and very kind and helpful if I need a vehicle again I will come back to TJ Efficient and very kind and helpful if I need a vehicle again I will come back to TJ More

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Great service, tj was very help ful he stayed late for us very respectful guy tj very respectful guy tj More

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Super Happy! It took me over a month to make up my mind and choose a vehicle. The CX9 was the first car I drove out of 11 cars-I thoroughly did my research. L It took me over a month to make up my mind and choose a vehicle. The CX9 was the first car I drove out of 11 cars-I thoroughly did my research. Luke Fiedler, at O'Daniel Mazda, stayed in contact with me but didn't pressure me. Luke was helpful, knowledgeable, and personable. At my second visit, he agreed to set up the 2 cars I was interested in side-by-side so I could really compare them. On my third visit, he graciously hosted my parents when I wanted their opinion on the car. I truly appreciate his kindness and understanding. The Mazda facility is clean and classy. I later had a hitch installed, and they provided me a loaner car for the day, which took but a minute to drop off and pick up. My new Mazda is sporty and fun, and from the salesman (Luke) to the finance man, I was well taken care of. Thanks, O'Daniel Mazda! Zoom Zoom. More

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TJ is a very fair and helpful salesman, I would highly recommend people work with him, he'll get you what you need! recommend people work with him, he'll get you what you need! More

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Jeff was an absolute joy to work with. He made the experience easy. This was my first non-stressful car purchase. I'll definitely be returning to ODaniel to work with Jeff again! He made the experience easy. This was my first non-stressful car purchase. I'll definitely be returning to ODaniel to work with Jeff again! More

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I have nothing but amazing words to say about Josh Allen at the O’daniel Mazda automotive group. He was very respectful, responsive, and made the stress of buying a new vehicle absolutely enjoyable. Josh at the O’daniel Mazda automotive group. He was very respectful, responsive, and made the stress of buying a new vehicle absolutely enjoyable. Josh went above and beyond what any car salesperson has ever done for me. I went to three other car dealerships in town and hands down O’daniel provided the most competitive value for my trade in, and provided the best customer service. If you’re looking to purchase a new/used vehicle, I highly recommend Josh Allen at O’daniel Mazda! You won’t be disappointed doing your business with him- Austin K. More

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My experience buying my truck was very stress free and easy thanks to Jeff. He went above and beyond to make sure we had everything we needed and felt comfortable with the financing options. Will definite easy thanks to Jeff. He went above and beyond to make sure we had everything we needed and felt comfortable with the financing options. Will definitely recommend him to family and friends. More

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The customer service Josh provides to his customers is outstanding! I buy and service my vehicles wherever Josh is at. If your looking for a good relationship in the automotive industry, he’s your guy! outstanding! I buy and service my vehicles wherever Josh is at. If your looking for a good relationship in the automotive industry, he’s your guy! More

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Very pleasant and courteous dealership. They took the time to explain and answer all my questions. They helped me find the best vehicle for my needs and didn’t pressure me into something th They took the time to explain and answer all my questions. They helped me find the best vehicle for my needs and didn’t pressure me into something that in the long run would not fit into my budget, but still getting a nice clean reliable vehicle. I definitely will be returning to O’Danial’s again for service needs and for my next vehicle. I highly recommend and Mitch and his co-workers are the biggest reason for that decision. Thanks Mitch!😊 More

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