Josh Alvarado
Josh Alvarado at Van Nuys Chrysler Dodge Jeep Ram

Josh Alvarado | Page 10

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

3.8
369 Reviews
3.8

369 Reviews

Write a Review

369 Reviews of Josh Alvarado

January 17, 2023

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Employee Rating

I like the dealership, everyone’s so friendly and helpful I would recommend this dealership to everyone who is looking for a used or brand new keep More

by desilva430
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi, Rene Robles

Jan 17, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Russell Westbrook Chrysler Dodge Jeep RAM Team

January 16, 2023

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Though I specified to not purchase the $1100 gap insurance, it is still added without notifying me; nonetheless, I’m still happy with the deal though not done in the way I Specified. However, to de More

by Mike
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rayan Saab, Lily and Diego

Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Mike. We are happy to see that you had a 5-star experience but it is disappointing to know that you received gap insurance as a surprise. I would like to hear more about this misunderstanding to see if there is anything that I can do to help and I hope you'll give me a call at your earliest convenience to discuss the matter further. Thank you for your feedback, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

Jan 19, 2023

Mike responded

Jonathan, Thank you for your prompt response. This could’ve been avoided / corrected if each charge on the contract is visited and explained. The signing paid all attention on the grand total but the breakdown on the next page. I would’ve asked for correction if $1100 is explained. When negotiating the deal with Diego and Josh, I specified to exclude it but it is still added to the contract.

January 16, 2023

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Buying a car isn’t the easiest for a lady doing it alone. My venture here started out a bit bumpy. Once I got to the mgr it was smooth sailing. Do your homework and give them your best price. They worked wel More

by hrhkari
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Schwartz

Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. We appreciate you giving us the chance to help fix things and hope to see you back again down the road!

January 13, 2023

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Finally, I find my dealership had excellent experience. Great customer service and repair on my vehicle. More

by OSHIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Badie Audish , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rene Robles, Jonathan Schwartz

Jan 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Oshin, thank you for the review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 09, 2023

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Friendly staff but they are very pushy! That’s the only thing I did not like the place didn’t give space to think and make a proper decision just kept pushing and didn’t take no for an answ More

by Dodge1
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Recommend Dealer
Yes
Jan 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry to read this review. We strive to deliver a pressure-free purchase experience, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to reach out. Best, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

January 03, 2023

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The staff and and everyone else that works there was really great with us i really appreciate the kindness More

by stephgarcia078
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Recommend Dealer
Yes
Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

December 27, 2022

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Employee Rating

Cannot say enough of how great of service we received! Josh & Isty were amazing! Definitely Recommended to All Friends & Family & will be back for future purchases. More

by Jackyr11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isty

Dec 28, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

We’re delighted to get your 5-star review. The team will appreciate the kind words. Thanks for working with us here at Russell Westbrook Chrysler Dodge Jeep RAM. We look forward to assisting you again down the road!

December 26, 2022

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Employee Rating

Great service. Kyle Castillo was a professional and friendly salesman from the moment we got to the lot and I would definitely recommend anyone go see him. More

by mariorm44
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan , Kyle Castillo

Dec 27, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Kyle and the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

December 19, 2022

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It was very pleasent talking to the sales person very friendly people and very helpful. More

by William
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi, Rene Robles

Dec 20, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hey William -- thanks for taking the time to write and we are so pleased that you had a good experience at Russell Westbrook Chrysler Dodge Jeep RAM. We pride ourselves on our friendly associates and are always here to help. Hope to see you soon!

December 16, 2022

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Nathan and Chris were amazing. I’ll alway come back to this dealership for any of my needs or wants. Great dealership! More

by Dan4cci
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi, Rene Robles, Rayan Saab, Nathan Leos and Chris Morales

Dec 19, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to hear it, Dan! Thanks for sharing and for choosing Russell Westbrook Chrysler Dodge Jeep RAM!

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