Josh Alvarado
Josh Alvarado at Van Nuys Chrysler Dodge Jeep Ram

Josh Alvarado | Page 35

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

3.8
369 Reviews
3.8

369 Reviews

Write a Review

369 Reviews of Josh Alvarado

December 17, 2020

Dealership Rating
Employee Rating

This is my 5th car I bought at this dealership and I highly recommend it to my friends and family. Great customer service and helpful More

by ORTIZOSCAR65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Farhat, Michelle Kandilian

December 02, 2020

Dealership Rating
Employee Rating

Rudest employees ever, Eddy is so unprofessional. Felt like he was racial profiling us for being Mexican. Don’t recommend this place at all.1 star for sure More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: JOhnny Briseno, Jason Farhat, David Flores, Mario Garcia, Shayan Ghelichkani, Omar Hernandez, Sia Raissian, Rene Robles, Reza Shahriar

November 23, 2020

Dealership Rating
Employee Rating

The Salesman was kind and as helpful as he could be...he was new to auto sales. The male Manager (I wish I could remember his name) was extremely helpful, kind, personable and professional. On the other han More

by annieluvsmpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shadi Abdelhadi

Nov 30, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Annie, We strive to provide a 5-Star experience to all our customers. We'd like to learn more about your experience to see how we can help. Please reach out to a member of our team, Mike, directly at 562-234-6488 when you find the time. Regards, Russell Westbrook CDJR

November 23, 2020

Dealership Rating
Employee Rating

I was looking for a 2019 Ignition orange Ram 1500 and there it was with 3500 miles in great condition for 32k. They took my 2016 Ram for trade in, paid it off and my credit union wrote them a check. I wa More

by jasonsp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 21, 2020

Dealership Rating
Employee Rating

Mike Vahe and josh took The time evaluate a vehicle I was purchasing they told me everything that was wrong with it and give me great advice More

by Levonh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan

November 17, 2020

Dealership Rating
Employee Rating

I have had the worst experience with you guys I’m still waiting to get my financing figured out & my car was given to me without a spare tire More

by berlin.flores
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: JOhnny Briseno, Jason Farhat, David Flores, Mario Garcia, Shayan Ghelichkani, Omar Hernandez, Sia Raissian, Rene Robles, Reza Shahriar

Nov 24, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that your vehicle didn't come with a spare tire. All used vehicles come with all accessories as we receive them. If your vehicle was new, we'd like to learn more about your experience to see how we can help. Please reach out to a member of our team, Mike, directly at 562-234-6488 Regards, Russell Westbrook CDJR

November 15, 2020

Dealership Rating
Employee Rating

Great deal on a 2020 ram 2500 they are will to work with no matter how the terms are for your purchase they will advise you with multiple options More

by A.BELSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2020

Dealership Rating
Employee Rating

Ugg. I don't even want to talk about it. It's too much to type. From lies to features not being on the car to being charged for things i didn't want....list goes on. Don't do it More

by CORTINAHOWARD
Customer Service
Friendliness
Price
Recommend Dealer
No

September 29, 2020

Dealership Rating
Employee Rating

The worst dealership on the planet. Took six hours to complete a lease deal and over three months to close it out. Zero respect for customers safety during pandemic, extremely rude and non cooperative. D More

by DOLPHTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Flores, Vikas Mehandroo

Oct 05, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, You visited us to complete a lease buyout, and claimed you were not responsible for any extra fees on your lease due to the buyout. While we strive to to provide a smooth and timely service, these circumstances can prolong the process. Regards, Russell Westbrook CDJR

Oct 05, 2020

DOLPHTAYLOR responded

This is not true. I came to buyout the vehicle for cash which they did not like due to making no money, so they kept loading the price. Therefore I told them to keep the car and send the relevant lease close out paperwork as I refused to spend another minute in their virus incubating facility. They still have not closed out the lease 5 months from when the car was returned. Note they did not deny the other Statements including health and safety risks to customers

September 29, 2020

Dealership Rating
Employee Rating

After two week of buying the car I got a letter that my contract has been canceled so I guess they didn’t do a good job More

by JAIRPEREZ95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 01, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear the contract was canceled by the financial institution. We are not involved with this decision. A number of factors including final credit approval or income verification can affect whether the deal passes final approval. Please reach out to a member of our team, Mike, directly at 562-234-6488 when you find the time. Regards,

Oct 01, 2020

JAIRPEREZ95 responded

I went to the dealership and they told me that everything was fine with my contract

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