Josh Archer | Page 2

Easiest and lowest stress car purchase ever! This was by FAR the best vehicle purchasing experience my wife and I have had. We started with and put a deposit on a used vehicle, that night we cha This was by FAR the best vehicle purchasing experience my wife and I have had. We started with and put a deposit on a used vehicle, that night we changed our minds and went for a new vehicle. Everyone we dealt with was super understanding. The negotiating process (which we went thru twice since we changed our minds) was extremely easy and low pressure. The entire process to drive the new vehicle away was so much quicker and easier than any dealership we have dealt with, and we have purchased almost a dozen vehicles over the years. More

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Stateline Subaru Bought a used Subaru from Stateline Subaru. After a long buying process, we drove the car off the lot the following Monday. They swapped the car mats Bought a used Subaru from Stateline Subaru. After a long buying process, we drove the car off the lot the following Monday. They swapped the car mats out for the Subaru all weather vs. the WeatherTech liners that were in the advertisement and promised to ship them the next day. The first time I went to start the car at home the battery was dead. AAA came to jump me (the dealership kindly reimbursed me for this charge) and said that the battery was actually dead. Drove it to dealership and noticed that A/C wasn't working, the condenser was also dead. Thankfully they fixed the battery issue and condenser for free as we had the car less than a week. Mats were delivered the next day, and Joe helped me secure a reimbursement for the AAA charge. I would caution any person buying a used vehicle to get the dates for the last inspection, and if over a few months, please insist that the dealership checks out the car again. The battery issue and the A/C issue were due to the car sitting on the lot since 2018. We got the oil changed and maintenance done at another Subaru dealership as we noticed on the Carfax report that it had not been changed since November 2018. The inspection came back fine but was good for our piece of mind after the battery and AC issue. More

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Subaru Staff was very helpful and knowledgeable . They were very responsive to all questions and took the time to explain all of the buttons and features in Staff was very helpful and knowledgeable . They were very responsive to all questions and took the time to explain all of the buttons and features in the vehicle and what could be added or connected to a smartphone or computer. More

by rlemond Verified Customer Verified Customer

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Medeiros Review Our sales rep was knowledgeable and friendly. The experience was easy and stress free. We got exactly what we were looking for and trading our car in Our sales rep was knowledgeable and friendly. The experience was easy and stress free. We got exactly what we were looking for and trading our car in was easy. The customer relations rep that we worked with when we picked up the car was super helpful and informative. He took us through everything step by step and answered all our questions. I would definitely recommend this dealership. More

by DANIELM11 Verified Customer Verified Customer

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Ascent sale My review is for the sales portion since i bought new. Have yet to try service. My only complaint would be parking is monimal but they My review is for the sales portion since i bought new. Have yet to try service. My only complaint would be parking is monimal but they di have valet. More

by JeffS Verified Customer Verified Customer

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Great service! I brought my daughter Lynda Santos here to lease a new Forester. Brian the sales manager and Josh Archer my sales guy were fantastic! The whole proces I brought my daughter Lynda Santos here to lease a new Forester. Brian the sales manager and Josh Archer my sales guy were fantastic! The whole process went smooth and we got a great deal! If you’re looking for a great deal from great people, go see Josh and Brian at Stateline Subaru! More

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Subaru got it right The sales and management listen tobiur needs and were spot on in their lease was exactly where we wanted it. No hassle! Totally professional! Great ex The sales and management listen tobiur needs and were spot on in their lease was exactly where we wanted it. No hassle! Totally professional! Great experience! More

by Shorewood Verified Customer Verified Customer

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Great sales staff Great sales staff. Thanks to Josh in sales, Damien for help me figure out all the electronic in the Outback, Joe for helping put the deal together an Great sales staff. Thanks to Josh in sales, Damien for help me figure out all the electronic in the Outback, Joe for helping put the deal together and Sean in finance making it easy. No pressure at all to purchase, made the entire process great. More

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New car purchase We are enjoying our second Subaru Forester purchased from this location. We Love the car. We would definitely recommend this dealership and the Subar We are enjoying our second Subaru Forester purchased from this location. We Love the car. We would definitely recommend this dealership and the Subaru brand. Staff were very helpful without being overbearing. More

by The Levesques Verified Customer Verified Customer

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A great experience What is what we found at Stateline Subaru. We had shopped at three other dealerships, but we found the sales people in the car that we wanted when we What is what we found at Stateline Subaru. We had shopped at three other dealerships, but we found the sales people in the car that we wanted when we got to Stateline Subaru. Everyone was knowledgeable efficient and helpful. More

by FRANQUINLAN7 Verified Customer Verified Customer

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